Pizza Pie Cafe

My kids adore this place. Being newly diagnosed (and VERY sensitive), I was hopeful. Unfortunately, they have an entirely new staff, most admitted this was only their second shift. The gluten free pizza was decent but I got very sick. It did seem like they had a lot of the right process in place but the training just wasn’t there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for kids

Great gf pizza. We eat here regularly and we never get sick. Love that the upcharge for gf pizza is nominal. They can subdivide the gf pizza so you can also enjoy one of their delicious dessert pizzas!

Celiac friendly?

Yes

Very aware of gf needs and a clear menu. Pizza and pasta. Best in Provo so far.

OMG I love this place! Their pizza is amazing. I love that they let you take it with you if you don't finish. And the salad bar is so good. I am not a huge fan of pasta but there gf is good

Celiac friendly?

Yes

I only ate here once. I got terribly ill from cross contamination. I had both pizza and pasta so I'm not sure which it was that made me sick. Frankly though the pizza was awful. The texture of the crust was like sand in play-doh and I'm just not willing to risk my health again to see if the problem was the pasta. Even though it is cheap beyond compare, I wouldn't eat that pizza again if someone paid me it was so awful.

Celiac friendly?

No

The food is good, but I don't like how it takes so much longer than everyone else's. So by the time I get my food, everyone is already done eating.

Pasta was decent, pizza was good but I didn't feel like it was worth the money compared to other pizza places.

Excellent dining option and very affordable for GF. Ordered gf pasta and was happy to see the server change gloves and use a different pot of water to warm them. The GF pizza crust taste was a little off, but smother anything in pepperoni and it taste marvelous.

I have class 3 celiac so I'm really sensitive to any gluten. Every time I go here I can tell after I eat the food that it has some cross contamination. There is no way it's 100% gf. It doesn't make me super sick but I feel uneasy.

Amazing! Food, service, cautious with cross contamination. Absolutely love it there!

They have gluten free pizzas that they say are prepared separately from the regular pizzas. They are cooked in the same oven but with a clean pan under it. It was super good pizza but I did end up feeling sick and bloated after I ate there. It’s not really celiac friendly.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Good for takeout
• Offers delivery

I’m a returning customer. My family loves to eat here but after tonight we will NEVER return. I especially like the spicy sausage sauce but tonight it has a very odd taste. I politely walked my entire plate minus one bite up to the manager JAMES and told him that I usually love that sauce but something wasn’t right tonight. He grabbed my plate and said okay. I thought that was the end of it. I went to get a plate of meat marinara instead. While I was waiting for my noodles, the manager JAMES proceeded to harass me in front of all the employees and customers. He said “You don’t look very happy. You could go to Chuck-a-rama.” At this point I was done. I didn’t wait for my noodles. I was so embarrassed. I asked for his name. He said “It’s James. Just like it says on the wall” I asked the girl at the register for a Managers phone number. She said I can’t give you that information and went and got James. Of course by now I have vented to my husband and he is upset. He tries to have a conversation with James and James refuses to hear anything we have to say. I have worked in management and would never treat a customer this way. I tried to call Jonas. The name that James gave to me and got no response. I’m very disappointed. It’s sad when a bad manager can ruin one of your families favorite places to eat. If someone else opened a pizza buffet, they would put this place out of business. I am not the first to complain about the “managers” rude behavior and lack of professionalism.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Completely gone down hill since original owners sold it. Not safe for celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Please listen and just go to firehouse pizza!!wayyyy better gf pizza, pasta isn’t soggy and sauce isn’t from a can, and same price range.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Horrible if you like good food. You have to pay more ontop of paying for a adult to get a gluten-free pizza

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor