Pizza Pie Cafe

I’m a returning customer. My family loves to eat here but after tonight we will NEVER return. I especially like the spicy sausage sauce but tonight it has a very odd taste. I politely walked my entire plate minus one bite up to the manager JAMES and told him that I usually love that sauce but something wasn’t right tonight. He grabbed my plate and said okay. I thought that was the end of it. I went to get a plate of meat marinara instead. While I was waiting for my noodles, the manager JAMES proceeded to harass me in front of all the employees and customers. He said “You don’t look very happy. You could go to Chuck-a-rama.” At this point I was done. I didn’t wait for my noodles. I was so embarrassed. I asked for his name. He said “It’s James. Just like it says on the wall” I asked the girl at the register for a Managers phone number. She said I can’t give you that information and went and got James. Of course by now I have vented to my husband and he is upset. He tries to have a conversation with James and James refuses to hear anything we have to say. I have worked in management and would never treat a customer this way. I tried to call Jonas. The name that James gave to me and got no response. I’m very disappointed. It’s sad when a bad manager can ruin one of your families favorite places to eat. If someone else opened a pizza buffet, they would put this place out of business. I am not the first to complain about the “managers” rude behavior and lack of professionalism.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Completely gone down hill since original owners sold it. Not safe for celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Horrible if you like good food. You have to pay more ontop of paying for a adult to get a gluten-free pizza

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I have never been to a worst Pizza Pie Cafe! My GF pizza never came out. We had to leave without it. Plus the manager would not do half dinner/dessert pizza. The customer service was horrid. The pizza selection for the regular customers was minimal, compared to other PPC's we have eaten at. The GF pasta wasn't cooked long enough either. The salad bar was great, but it's hard to screw that up! Don't bother with this one.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Crust gets super hard and toppings aren’t that great but of the options I have found for pizza it is pretty good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac friendly?

Yes

They made a gluten free pizza for me. First time having gf pizza that wasn't nasty with the texture of cardboard. The gf pasta was good also.

Their crust tastes like a regular thin crust but I didn’t love their toppings personally. The biggest problem I had was that as my pizza cooled the crust become rock hard.

Celiac friendly?

Yes

This place is awesome. Maybe not perfect, but it's great. Love coming here.

got soooo sick

Celiac friendly?

No

This location seriously sucks. There was so much grease on the pizza it was pooling and soaked through the crust. I couldn't bring myself to even touch it! The other location is amazing.

The food was ok. I did not get cross contaminated but have had better pizza. The salad bar was a mess and I had to have a worker come and clean it out so I could fix my salad.

Good gf pizza and pasta. The servers are very polite. Salad bar is a bit skimpy, but everything else is great. Best pizza I have had, outside making our own.

Celiac friendly?

Yes

Cheap place to get GF pizza. Just add $2 per pizza to buffet price and get gluten free pasta. Plus salad bar.

They have gluten free pizzas that they say are prepared separately from the regular pizzas. They are cooked in the same oven but with a clean pan under it. It was super good pizza but I did end up feeling sick and bloated after I ate there. It’s not really celiac friendly.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Good for takeout
• Offers delivery

Please listen and just go to firehouse pizza!!wayyyy better gf pizza, pasta isn’t soggy and sauce isn’t from a can, and same price range.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I am a dairy free and gluten free pescatarian. They had an all you can eat salad bar, GF spiral or penne pasta with two gluten free sauces. These are offered at no additional charge. However, to have a GF or GF cauliflower crust pizza or dessert pizza, there is an additional $2.99 charge per pie. We were actually double charged for one pie so verify you are charged correctly. My GF crust was cracker thin and they do not offer dairy free cheese. They were willing to make it without. Lots of options for my regular diet companion. They looked pretty busy- no forks, dirty tables, limited options and out of dessert pizza, but they were good about getting whatever was requested.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Pizza is a solid ok. If you are going with other gluten eaters who want to go, you have a decent option. I tried the rice flour crust. They had an option for cauliflower. Crust was ok. They cooked my pizza in the back in a separate area. Didn’t have any tummy trouble. It was pricey. I paid the usual $10,50 Saturday fee, then an additional $8 for the gf pizza, plus $1.50 per topping (didn’t know that when ordering). I would not go back if it was just me eating. Not worth it. Fresco is down the street and their pizza is amazing for about the same price point. I did get to take home what was left of my pizza.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

They have a separate place in the back for their pizza and have a designated separate container for their gluten free pasta. I love their gluten free food! The only thing I've had struggle with was with their alfredo sause, but it wasn't designated as gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good with other allergies