Great gf options and they are very careful about cross contamination. Will bring your food separately than the rest of the table to make sure. They all had been educated on gf. Very happy with them, will continue going and enjoying!
I love this location! The staff is very knowledgeable about what is and isn't gluten free on the menu. They have reminded me numerous times that the seasoning salt is not gluten free (has caramel color in it), although i sometimes choose not to listen (My own fault for getting sick with that one). They are also very forthcoming with other gluten free options like the Udi's Gluten Free bun (I just don't like buns for my burgers). Love this place. Great food and great service.
The manager brought the menu book to us personally. Our waitress was GREAT! My son ate almost all of his cheeseburger, which is really unusual. They were exceptional here!
I have eaten here a few times and the servers I've gotten are usually knowledgeable or at least willing to go check with the kitchen on options. If I have detailed questions the Manager has always been available and very helpful. They are unwilling to change up much from the menu so as not to confuse the kitchen and to make sure things are safe. I appreciate how careful they have been.
This isn't a bad option in the least. Yes, their menu is more of an allergen menu than a gf menu, but it's still a tasty menu. Their burgers come lettuce-wrapped OR you can get a gf bun. And the bun tastes good. There are other gf options - I typically get a salad. But the ranch dressing isn't safe, and that's highly annoying. Also, the staff is barely knowledgeable. We have always been able to ask for an ice cream shake, no malt, and been fine. Suddenly, it's impossibly to not add the malt - even though they make shakes and malts! And they've reassured us that the malt is added in by the chef/cook, not premixed. I don't know what their problem is, but when we ask for the gf menu or order gf, I ALWAYS get an eyeroll. Seriously? Get over it.
When you ask for the gluten free menu you're given a card to scan which brings you to their food allergy website. Many items can be modified to be GF friendly. Burgers can be served on GF rolls which are quite good. The fries are cooked in a dedicated fryer but come with the warning of possible cross contamination during handling. Good to know you can get a killer burger and chili cheese fries and stick to the diet.
I go to this location all of the time and they do any excellent job of taking care of my dietary needs!
I'm excited to try the food but just had to say the bartender just saved me! I ordered something I thought would be gluten free, the bacon aioli, and he went back to the kitchen and verified that it did have gluten. He was extremely knowledgeable and saved my butt! :)
Just had a great meal at Red Robin at Cottonwood Mall. they have added Gluten Free Buns and have a dedicated fryer for Gluten Free frying. I had a Burger and Fries (gluten free) at a restaurant and it was delicious. My taste buds and my stomach were very happy. Thank You Red Robin!!!
Called ahead of time to make sure they have dedicated fryer for their fries. Manager was very informative about their food prep. Was told the manager takes care of the order from start to finish. Ordered off the gluten free app which we downloaded in the restaurant. Grilled chicken was good and our daughter chose fruit instead of fries. The server was knowledgable about gluten and manager did bring the food out. Overall very impressed with how well they handled everything. We did choose to go in at 5:00 before they got busy. Highly recommend.
They told me to look up the gluten free menu on my phone because they no longer had a paper menu. The bun wasn't great and crumbled apart. The chicken in the sandwich was cold and bland. I had previously had a great experience at the Red Robin in Danbury, but not here. It was a busy night, but I still will not go back.
Great service, helpful staff! They have a dedicated fryer for fries and my gf bun was Very fresh!
I love their new allergy menu website. Please do your own research and make sure the server puts the order in correctly. If the server seems unsure just ask for a manager. I like their lettuce wrapper burgers and usually opt for fruit instead of the fries.
If I could give them 0 stars I would. Cavalier, Pompous manager comes out. talking over us as we ask about G-free, telling us how wonderful their burgers are, and how 'i'll be wowed at the amazing bread....' gives us the ipad, tells us that its not responsive cause of poor internet in the area, so it may take longer than normal to look it over.... I order the grilled chicken w/ buffalo sauce, ask 4-5 times that the chicken and fries are safe. Again tells us how wonderful the staff is, Only to be brought breaded chicken... For him to tell me that shouldn't have been on the menu options....
Piss poor. Don't waste your time or money. They don't have a printed GF menu, only on their iPad, that doesn't work well, or your own cell phone and they don't provide internet. So that's not even easy. Had a non-gluten free French on top of my gluten free bun. Apparently not aware of cross contamination. Also some of the worst overall service in a restaurant ever. Don't go there even if you don't have celiac. It was a ridiculous situation.
The last 3 times I've been to this Red Robin location (all in the last year) gluten free buns were available and the staff assured me that fries were fried in a separate fryer. (I didn't have any reaction after eating them so I assume this is true.) Red Robin has a really helpful gluten free menu online now that lists all foods that can be made GF and what substitutions beyond the bun need to be made (if any). I was so excited to be able to eat their Bruschetta Chicken Sandwich again!
They were not accommodating at all to gluten free customers. I guess that's not totally true, they did offer gluten free buns for their hamburgers. However, if you wanted to know the gf options then you needed to look it up on your phone. Unfortuately there wasn't cell service where we were seated. The waitress wasn't familiar with the options either. I didn't get sick and that is the only reason I gave it 2 stars!
My gluten free burger was amazing and thought it was great that they had dedicated fryers. The wait staff was very helpful and caring towards my celiac. Will definitely be going back often.
Great burger with a very decent bun, I believe it's Udi's which I find a little dry but hey it's a good burger on a bun that didn't make me sick so it's a win. The staff was great both very informed and very respectful of celiac needs. Fries are made in a dedicated fryer hallelujah! They plaster food allergy all over the food ticket.
Excellent. Staff was well versed on my needs.
Very good atmosphere and helpful staff. I had a pretty knowledgable server, but for anything she didn't know about, she deferred to her manager. Awesome food, and if the staff doesn't know, you can look it up online. They even have a frier that's DEDICATED TO FRIES! Nothing else is fried in it ever to help with allergies (thank God!)
There is no specific menu, it's all online, then you fill I'm what you need to avoid and it gives you the options. There's gf options, bread, different fry fryer. Thought it was good, had a chicken bruschetta sandwich and fries. Unfortunately my stomach starting turning and I got sick about 20 minutes after eating 😑
Waitress who helped us is gluten free!!! Was a great experience. Food took longer to prepare, but the three of us gf eaters did not get sick, and really enjoyed our custom meals. Plenty of good food and RR is always kind to help us with our gf and vegetarian needs (their veggie burger is NOT gluten free, so do not order). RR is one of the few fast food sit down places we count on for gf food, and this location did not let us down.
Best place for burgers and fries! We eat here often and have a regular server who helps the kitchen staff understand our needs (daughter wanted grilled cheese on her GF bun so server explained using a skillet to grill the sandwich). Highly recommend!
Wonderful experience! The bun tasted great and they have a separate frier for the fries. I was able to order and enjoy a burger and fries like everyone else at my table. When the rest of my family (not GF) ordered an app, our waitress automatically pointed out that it was not GF, which we already knew but was great for her to advise anyway. Then when she brought it out she brought some fresh fries for me to have something before our meal arrived. Very thoughtful.
I was very impressed with not only the GF food but the service as well. Our waiter made sure that the food I ordered was special for all my allergies and checked once the food was delivered to make sure it was as specified. There was not any problems with accommodating what I needed. Very impressed and will return!
I love their cheeseburgers! I think they have the best!! Personally, I like to get them lettuce wrapped to go and put them on an Udi's whole grain bun at home. I have been going back and forth between Red Robin and 5Guys. I prefer their cheeseburgers to 5Guys. However, 5Guys has better fries! I tried their bun there when it was first announced and have not had one since. I was not impressed at the time.
The best GF restaurant in the area. They offer fantastic GF buns for any combination of different burgers and sandwiches. They have an online, interactive allergy menu where you can create your mall, then order it at your table. Dedicated fryer, just make sure you stress you want GF fries when you order. They're usually very busy, but extremely accommodating. It's a must try!
They don't have a menu dedicated to a gluten free diet. They have a few select items they will take anything that tastes good off of(even salsa) to prepare you a very bland meal. They did a good job of making sure I didn't have a reaction, but the food tasted like nothing.
11:00 am – 10:00 pm
11:00 am – 10:00 pm
11:00 am – 10:00 pm
11:00 am – 10:00 pm
11:00 am – 11:00 pm
11:00 am – 11:00 pm
11:00 am – 9:00 pm