This was my first experience eating gf at a restaurant and it was a good one. They brought over a tablet with their gluten free menu items, I was surprised there's quite a few! I ordered a bacon cheese burger and fries and everything was good, even the bun tasted like bread but was a little denser than the normal bun. My only complaint was it was a bit greasy from the bacon, but all in all it was a good experience :)
It was so nice to be able to go and have a sandwich with a bun! I had the chicken barbecue sandwich (not sure of the proper name). It had cheese and a barbecue sauce. The French fries are made in separate fryer. It was really good and I didn't get sick! This will be a new regular stop for me.
Last few times I had anything off the Dickson city gluten free menu I wound up getting sick, I've been eating at this location for the last few years without any issues, but recently I've had no luck with this location.
I've never been to a Red Robin before and I was pleasantly surprised. The GF menu is great! Our server warned that even though some of the condiments were listed on the GF menu to stay away from them because she could not guarantee they had not been contaminated in the kitchen. The manager even came over and apologized. He assured us that the food itself is prepared in a separate area along with most of the garnishments, but unfortunately there were a few they did not keep separate. It was great. I have subsequently eaten another location and had a similarly pleasant experience.
Gluten free menu which offers alternative suggestions and gluten free buns. Food was very good.
We love RR. Very knowledgeable about gf. Dedicated gf fryer. Delicious gf buns. They charge $1 extra for the gf bun but well worth it. We travel a lot and always look for a RR because the service is always good and gf knowledge and food is always consistent.
Decent burgers but eating there with friends can feel a bit masochistic when they have the buns and the works. Lettuce-wrapped burgers just don't taste quite the same.
Service is always lacking at this location. Server wasn't very knowledgeable about the GF bun or fries. I even asked manager if one of the shakes had malt and was told I could look it up on my phone or use their iPad. Personally I feel if you as a manager are unsure, educate yourself and look on the iPad for the customer. Then if you are ever asked that question again you have the answer. All in all burger was ok, fries are always great. I didn't get sick. Wish they had a better staff since.its one of the few places I can actually eat out at.
the food was great. the service was horrible. it was very empty so being busy was not the reason.. our waitress was rude. I asked her a question about the gluten free options she said i don't know is it on the ipad then it is. my sister said i can't find this burger on your menu (non gluten free) she said still it's there but didn't show where it was. the list could go on..
Disappointing after such a terrific start. Our waiter most helpful and brought a tablet that allows customer to check off food sensitivities and then it interprets their menu for you. Gluten free buns for burgers & dedicated fryer for fries. However, our order got lost in the kitchen. Shift change for servers & we were lost in the shuffle. An hour after ordering our food FINALLY came and mine was wrong. It had to go back to the kitchen. My family was done with their food when mine came and my husband's broccoli came after my food. Thankfully, the manager generously adjusted our bill. So, the food was tasty and gluten free but disappointing and time consuming experience.
In my opinion I had a gluten free bun it was so dry I couldn't stand it honestly I tried asking for a different bun but they didn't have any. Also the fries they never told me they are mixed with other items with gluten so I was sick to my stomach.
Red Robin is generally a good choice for Celiacs with their gluten free bun option and cross contamination protocols (including dedicated fry fryer). We have had good experiences at this location but the last time we ate there my son got sick from cross contamination.
The gluten free bun was really good. I've tried many different gluten free buns and they all taste bland but this one tasted pretty close to real bread. Or at least I think it did. The burger itself was amazing and so were the bottomless fries. I highly recommend this place for gluten free eaters.
Red Robin is very helpful to people with celiac disease. They give you an iPad with endless options and even a gluten free bun. If you have celiac and are wanting something good where you and your friends can both eat, red robin is the place to go
burger is good. came out pretty fast too and it's a Saturday night. our waitress, Taylor, is on the ball. but.... my sweet potato fries came out almost black. not only do they look burnt, the charred taste is what i imagine of eating a chip off of the grill when cleaning it. These things should never have been plated much less served. The kitchen Mgr needs to step in somewhere. Other than that, so far my experience has been good. That's how bad these fries are. LOL my new fries arrived. just as burnt. Taylor asked if they were better and, uhhh no. so she got the mgr. he came out and looked at my fries and literally asked "are those too burnt for you?" ROFLMBO ummm there isn't a "too burnt". if they are burnt, they are "too burnt".
I have really tries with this one because my kids love it, but I get sick every time I eat there! I have had croutons picked off and a salad brought back to me. Some staff is knowledgeable, but others roll there eyes at me. We've given up. Not trying to be nasty. Just trying to save others the trouble!
Our server (Joe) was very knowledgable about the disease. He was very careful in taking our order and a fresh batch of fries made in dedicated fryer was made for our table. The manager came out to double check the order after it was given to the kitchen staff. That being said, one star was taken off for the GF bun not being very tasty and the burger patty was a bit dry.
I love the fact I can get an actual burger on a bun here! Always delicious and if I ever have a question about whether something is gluten free they are quick to answer or find out. Love eating here!
I am always treated well at this location. I once had a waitress who told me all the fries were gf but when I protested she went and asked. Came back and profusely apologized as she had been at a location formerly where this was true (but not here) but I wasn't upset as she took the time to double check.
Items are not marked gluten free. They have a gluten free bun but it's not good. I got a cheeseburger, no bun, and I couldn't have the sauce. French fries are supposed to be in a dedicated fryer. You need to ask for no salt fries. You also need to ask for the kitchen to have an allergy alert. The waiter said everything on the menu was gluten free. Uh, no. They have breaded items and teriyaki. I was going to skip eating jut then he said he would give the kitchen an allergy alert. So everything I ordered would have anything with gluten left off like sauce. The burger and fries were good. But not $12 good. Theyre overpriced and don't live up to it. I mean decent cheeseburger but no toppigs, no sauce, and ok fris for $12? If we weren't tired from a long day, I'd just have everyone over to my place for a good burger and ok fries. lol
Love this place for gf burgers and fries. The waitress did tell me if you want gf for health reasons to let them know so they will cook the fries in a separate gluten free fryer to avoid the cross contamination you'd get from the shared fryer that cooks foods that contain gluten. They recently got new gluten free buns that are way better!!
Easy to use allergen menu. Fries in dedicated fryer.
I ate here while traveling from out-of-town and was so impressed with the service, quality of care taken in preparing my food, and my actual meal I just had to leave five stars. My server Evan...fantastic! He took care of me from the minute my party walked in. He guided me through Red Robin's gluten free menu on the iPad and explained how it would show him how to safely prepare my food. He was very willing to answer any questions and patient. When he was unsure of an ingredient or if a dish needed to be modified, he said he'd rather err on the side of caution and would double-check everything. I ordered the Ensenada chicken platter, which was delicious! Everything was cooked perfectly and the portion size, especially for lunch, was huge! Thank you, Evan and Red Robin, for a pleasurable and safe dining experience! Traveling for GF diners can be challenging and stressful, but this particular location went above and beyond to accommodate my needs.
Our meals were great. The server was on top of things, offering suggestions, and very kind. Separate gluten-free menu with lots of choices. The bun was delicious. My husband ordered gluten free with me so we could share our food and he said he didn't feel like he was missing out at all. It was a win all around and we can't wait to go back.
There was a problem with the app while we were there and I couldn't get it to come up and double check our order since it had been about 6 months since we had not been to a Red Robin. I contacted them and it was a technical issue. After the server helped me and she realized it was their issue she went and got the manager. He was very helpful and confirmed what we always get was still gluten free. My daughter had no issues here. It was a great experience or than the time missing with the app. Red Robin was very nice and quickly messaged me back when I posted on their Facebook page. If you have any concerns speak to the Manager. Very nice!
Great gluten free burgers with the gluten free bun option. Awesome gluten free fried as well.
Yummy burgers, knowledgeable staff. I've only gone during off hours so I was able to talk with the server. Works for me.
Just ask for the gluten free menu. It's on an iPad and very easy to use.
Allergen menu available on their website or you can ask to see it in the restaurant (they'll bring you an ipad with the menu). Make sure to ask for the gluten free french fries. Food was great. Servers were excellent in handling the needs of both my kids with celiac.
One of the reasons I like Red Robbins is because I can count on the consistency of my gf food. I always order the California Chicken in a lettuce wrap, no Mayo. Unfortunately the quality of my meal at the Missoula, Montana restaurant was of an inferior quality. The guacamole was very spicy, the chicken over cooked and with a bit of a burnt taste to it. The wait staff, on the other hand, were excellent and went out of their way to fix the situation. I was not charged for my meal, which was very generous and kind on their part. The cook perhaps needs some training. My husband found that his hamburger (not gf) also did not meet his expectation from Red Robbin.
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