Red Robin

We've eaten at this location a lot when we visit my parents since we know RR has allergen protocols and options. There are GF bun options. Dedicated fryer for allergy fries on request. My daughter usually gets the kids grilled chicken dippers and fries.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Update: 6/08/22… In response to my Google review paralleling this one, I was invited by the manager to contact their Guest Relations Division by phone. In speaking to the representative, they seemed very concerned and receptive - particularly in that this appears to be a somewhat recent development and departure from this store’s past reputation and performance for Celiac/Gluten-Sensitive individuals. Based on that conversation, I am hopefully optimistic that things could once again improve to where they were. However, only time - and other brave souls willing to go here and try them out again – will tell whether or not this Red Robin store is able to once again earn a trustworthy reputation within the Celiac/Gluten-Sensitive community here in Green Bay.

ORIGINAL REVIEW: We can no longer consider this RR location trustworthy. At least for now, it would be best to presume that this location is now no longer Celiac friendly.

After literally years of great and careful care in preparing and delivering the orders for those in our party who are Celiac, in the last two months-four visits have resulted in 4 negative gluten reactions: 1 minor & 3 major. In each case, it was clearly stated to the waitstaff that our person was not simply no gluten preferenced – but were medically Celiac sensitive.

We believe that this was not simply some minor overlooks, but significant cross-contamination incidents. Our person utilizes an enzyme as a precautionary measure ( GluteGuard) that has been very affective in lowering or staying off reactions for small incidental cases of gluten ingestion. Even with using this, we had negative reactions 4 times in 4 visits.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers online ordering
• Offers outdoor seating

Our server was wonderful. She was knowledgeable about Celiac Disease requirements and the restaurant’s processes and options. She marked the ticket for celiac disease and knew which items I could and could not have. The food came out with a C marker. I had the smoke and pepper burger on a GF bun and fries. Fries are done in a dedicated fryer. I would recommend and felt safe eating here.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Offers outdoor seating

I love eating at Red Robin, the staff takes good care of my order every time. I love the gf bun and GF steak fries 😋

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac friendly?

Yes

My server was extremely knowledgeable and took great care of my celiac needs. The food was amazing!!!

Celiac friendly?

Yes

Allergen fries are great, buns are wonderful. This is a chain restaurant that fully understands celiac disease.

Celiac friendly?

Yes

Gf menu (iPad) was not the most user friendly, but there were several GF options. If you get fries, reccomend getting a sauce for dipping becsuse the ketchup bottle on the table seems like a cc risk.

Celiac friendly?

Yes

Celiac friendly?

Yes

Great burgers and separate fryer for fries!

GF bun was delicious.

Best GF bun I've had, sometimes I get my burger wrapped in lettuce instead. The fries are supposed to be in their own frier, but my GF friend has issues when she eats them so I usually don't eat them. Spinach and artichoke dip appetizer can be eaten with their Yukon chips, very good.

staff was very helpful! I got my burger on a gluten free bun. This was our first time here and we will be back!!

Celiac friendly?

Yes

Fairly good options. The gluten free buns are very good! Watch out for the fries though! They are gluten free but share the same fried as non gluten free items

Best gluten free burger and fries in GB! Knowledgable and great service

The waitress was very knowledgable. I had an excellent salad and wonderful service. My new favorite restaurant.

Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always a trusted option when looking to eat out

My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout

The staff was very good about the cross contamination and even brought my food out separate.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent