The fries are amazing. Watch the seasoning though. Great restaurant!
They don't have a menu dedicated to a gluten free diet. They have a few select items they will take anything that tastes good off of(even salsa) to prepare you a very bland meal. They did a good job of making sure I didn't have a reaction, but the food tasted like nothing.
Liked the fact that you can customize their menu. It was nice that the kitchen manager came out with an iPad and was able to answer any questions. My waitress was knowledgeable with knowing how the mushroom burger needed prepared so that I could have it. Nice experience
Went to Red Robin many times, and they used to be great! Now they refuse to have a printed gluten free menu. They said they would give us an ipad, but internet doesn't always work. You can use your phone, but first you must take the time to download their app. Then you have to hope you still get reception as you look through the menu on the app. It's quite the process that takes a long time.
be careful one manager told us that celiac disease is just intolerance and isn't a big deal after giving us a gluten bub instead of the gluten free we ordered. we were also told the kitchen no longer differentiates orders they all go on the same plates between the managers statements and the lack of cleanliness in the dining room. I would warn folks to avoid at least this store if not the whole chain if you are sensitive to gluten, as they have recently changed policy.
They have gluten free buns for sandwiches.
Bacon cheeseburger with bbq sauce instead of mayo on a gluten free bun. They were very conscientious about the gluten free thing. If you order a gf bun, they automatically mark your order and give you fries without the seasoned salt that contains gluten. It was tasty!
We had the best gluten free hamburgers. The staff was knowledgeable about gluten free. The bun was excellent! ! You can buy them for 99 cents a piece to take home. We bought 5, they were SO good! We were confident that we were not going to get sick. It was nice to feel normal and not have to explain about gluten free. We got a royalty card because we Will be going back often. It made our day.
Outstanding!!! The gf buns are soft and tasty! The have a dedicated fryer so fries are ON the menu Yummm! Our server was so helpful and knowledgable, the GM even came out to discuss why the shakes are not on the gf menu and they made a Choc shake for me in a cleaned blender (not usual equip) I am one happy celiac girl!
I am REALLY sensitive to gluten and even a crumb of contamination will cause all kinds of problems for me, so I have to be very careful eating out (I usually just don't bother). But this Red Robin not only has gluten free buns, but they even have a separate gluten free fryer to cook fries in! They use separate surfaces for gluten allergy customers, and have a very in depth gluten free menu. I love this place, and have not had any issues!
I was diagnosed with celiac 9 months ago. This is one of the few restaurants I feel safe eating at. They have a dedicated fryer so I can have French fries!! I have not gotten sick here and I have eaten here several times. They have a great allergy menu online so your phone serves as your GF menu. I've had burgers, salad and a hot fudge sundae. Hamburger buns are decent.
I've been twice and both times got grilled turkey burger with gf bun and sweet potato fries (also dairy free). The binder with allergy menus broken down by allergy is nice. Second time they brought us regular buns and I had to let them know- good thing I had been before and knew what the gf buns looked like! Not thrilled with that, but the burgers were yummy both times and make me feel "normal" eating out, so I would come back. Just hopefully they'll get the order right.
Came for my sons b'day. We expressed how serious his gluten condition is. Sure enough sent burgers out on regular bun, seasoning on fries that's not gf. Everyone in our party was finished before we got ours. It was good but very frustrating. The manager never came by, obviously did not care.
They have gluten free buns. I love getting their Chicken sandwich. It's amazing
Great service & very careful regarding cross contamination. Ate the avo-cobb salad there in October of 2013 when they still had the allergy binders for a menus. Corporate has now eliminated the binders & forces you to go online for an interactive allergy menu, which works as long as you have a smartphone.
Beer menu shows angry orchard as an option but they don't have it? Said they don't carry it anymore. Weird. Yukon chips (which I LOVE at our red robin back home) were cold & soft. Not crunchy. Service was ok. Waitress seemed inexperienced but nice. We complained about the chips and burnt burger. Manager came over. Nice guy. Took care of problems. Got replacement food. Etc.
Update: 8/5/14 I've been back to the Apple Valley and Victorville locations a couple of time since my initial review, and have had a few problems at each location. Each location I ended up sick at one point or another. Once my fries tasted like onion rings, and another time my plate came out and was served along with all the other orders. Your now expected to go online to find GF options. They no longer have a printed menu at the chain. I no longer trust this food chain and will not return. Not worth the risk!!
I'm a big fan of Red Robin's new GF menu. The last time I went to this location, the menu had been "digitized," so you can either look it up on a smartphone or request the restaurant's iPad, which I found a lot easier. The new online menu allows you to filter all menu items by dietary restrictions. Then it tells you exactly what needs to be changed for each item (most burgers, for example, tell you to substitute the bun for GF bun, and some might tell you to take off a certain sauce). The GF bun is pretty standard (and costs an extra dollar or 2) but there are plenty of delicious burgers and salads to choose from. The last time I was there, I also learned that they do have an allergen-safe fryer, but I think you have to specify that you want allergen-free fries when you order because it sounded like they have a non-GF fryer as well.
Good food and they do have a good gluten free menu but it is online only. Not really a problem because they have an ipad avaliable, but why not just include the gluten free menu with the regular menu? Red Robin needs to celebrate the fact that there are gluten free options, it is just a major bonus for their restaurant. Also, on a side note, server said they use a dedicated fryer for the fries.
I can actually have a bun!! and safe fries!! I always leave stuffed!
Had previously rated them well, but they've decided to eliminate printed menus for GF items at all RR. Went one time and a manager hovered over me as I tried to look at the menu using their ipad to make sure I didn't steal it. Went another, and internet was down so menu couldn't be checked. BTW, I don't get cell reception in the building. It really is moronic to refuse to offer a menu to a patron.
I was nervous about going here after reading the lukewarm reviews, but boy was I impressed! I'd never eaten at Red Robin before, but I've already gone back because it was so good. I immediately mentioned to my waitress that I had celiac and she checked with the chefs to ensure their location had a dedicated GF fryer. Then the manager oversaw my entire meal. The gluten free bun on my grilled turkey burger was delicious - the first I've eaten in a year! - and the bottomless GF steak fries were amazing! I didn't suffer any ill effects and had plenty of leftovers. Just be sure to download their app or check the allergen menu online since they don't have GF menus at the restaurant.
Love this Red Robin. We have eaten here many times and I've never been sick after. The burgers are delicious and the gf buns are amazing. Lots of gf options and we've loved everything we've eaten. Great staff that is knowledgeable and will ask questions if they don't know. Great experience every time!
Red Robin has a very user friendly website to help you avoid gluten & other allergens. Our waitress gave us a QR code. Scanned it with my phone. The website allows you to check ingredients you want to avoid & lists the items on the menu that you can eat. They offer gf buns, but I opted to have my burger protein style- on lettuce. I also ordered sweet potato fries. Everything was wonderful.
I always love visiting any Red Robin because it can get a great burger on an awesome GF bun (just as good as any other bun!). They also offer fries in a dedicated GF fryer which is amazing! Staff is always friendly and very careful with allergies, I would highly recommend.
I always love visiting any Red Robin because it can get a great burger on an awesome GF bun (just as good as any other bun!). They also offer fries in a dedicated GF fryer which is amazing! Staff is always friendly and very careful with allergies, I would highly recommend.
We have had multiple good experiences with this Red Robin.
Great gluten free take out burger!
Red Robin has consistent quality and service. Have yet to find one that disappoints. This location is no exception. Delicious burgers served on Gf buns. Management will make sure there is no cross-contamination. Bottomless fries are Gf. Our server warned us to avoid the fry seasoning as some celiacs had problems with it but those in our group who ate it had no reaction. A little known 'secret': RR will sell you a few of the individually wrapped buns to take home to hold you over between visits. Thank them for this special service and don't get greedy. ;-)
The waiter was very knowledgeable with making sure my son who has celiac that his meal was as "clean" as possible. Had his fries cooked in a designated fryer. This red robin called it their "allergy" fryer, only fries are cooked in it. Wrote on our ticket that the cook preparing his meal to please switch to a fresh pair of gloves. They also delivered his meal separately. I was very pleased with their treatment. My son had no reaction. He had cheeseburger w/ GF bun & fries.
They are wonderful! They totally understand about cross-contamination. Be sure to tell your server to mark the orders with as allergy! They even asked about their potato seasoning, because although it is GF, they have some GF customers who have an issue with it.
Waited for too long for a table when we counted about ten empty ones while everyone just stood there. Service was so slow. There was an absolutely horrible smell coming from the bar area ( maybe garbage, not sure but bad enough to put me off my food). Strawberry lemonade tasted like mildew. The food was fine everything else was awful.
Excellent service. The host and waitress were very attentive about my son's celiac. They handed us an iPad with their gf menu app that made it fun for him to find what he wanted. He loved the gf bun with his burger and the fries are cooked in a separate gf fryer. We will go here again whenever we are in Toledo for sure!!
My 2 daughters and I were glutened there. Burgers are not that great to make it worth the risk.
Took a long time to get take out and when we finally got it the gluten free sweet potato fires were cold. They did get us new fries but of course by the time we got them the burgers were cold. Been happy at every other red robin perhaps it's just the staff
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
they don't even have a printed menu at the place. Terrible knowledge of gluten free food
Stopped at this Red Robin during our travels because we have always had good experiences with Red Robins. The server knew what GF was and assured me that they use strict precautions. My daughter's baskets came out with regular baskets not the usual yellow allergy basket. Again, I was assured that everything was GF. I am waiting to see if they react. Overall they messed up my husband's order and the wait was longer than normal and they were not that busy. I don't typically do this at RR anymore, but just be sure to ask for the manager to oversee your order.
I gave them three stars because the food was ok. Service was terrible and they no longer have a gluten free menu unless you use your smartphone. When I told them my phone didn't work well in the restaurant them manager brought me a iPad along with an attitude. I will not be going back. It should not be this hard to place an order.
I have heard rave reviews from friends at other Red Robins. I made sure to talk to server about gluten free dining, was given the menu for gluten intolerances, and ordered. my salad was still delivered with croutons. Sad they didn't have a dedicated fryer like many others. Not likely to go back.
Totally celiac friendly. I just mentioned the word celiac and our waitress (Tara) told me all about the dedicated allergen fryer for French fries. She told us The seasoning salt on the table is not gluten free. You can have a lettuce wrap for free or a gluten free bun for an extra dollar. She said they had an iPad updated daily with allergen menu items because it rotates so often you have to check each time you go. She also informed me the blue cheese is grown on wheat so it is not gluten free. Wonderful experience.
The only thing keeping this from 5 stars is the fact that the only gluten free menu for this place is online and the staff weren't sure exactly what was gluten free. The lettuce wrap burger was actually much better than any gluten free bun I have eaten and the fries were decent. The campfire sauce is NOT gluten free.
Loved my visit to this location. I felt the waiter was very knowledgable and attentive when I asked for gluten free fries and made sure I had a fresh batch.
A few days ago, I went with my family to order food to go from this restaurant. I was the only one who needed gluten free, and I ordered first. They don't have paper menus or the fancy iPad I hear other Red Robins sometimes use. The waiter said I needed to download the Red Robin app that tells you what's safe. I fortunately already looked at the website and knew what I wanted to order. I got the plain bacon cheeseburger with cheddar cheese with the gluten-free bun (which was only $1 more -- totally worth it) and the fries. I asked if the fries were cooked in a dedicated fryer, and he assured me that they were. My food came in a clearly-marked box so as to keep me safe from the other gluteny food my family ordered. It was superb! Although the meat seemed a bit overcooked, it was still very tasty and I had no adverse reactions. I am only gluten sensitive as far as I know, but I think they go to great lengths to keep us Celiac or NCGS people safe from a glutening. I do recommend downloading the app for your phone beforehand, though.
This is my 2nd Red Robin restaurant I have visited. I love this restaurant chain! I am so happy that this company is attentive to the needs of food allergies. The serving team is attentive, considerate, and concerned. The burgers are great and the selection of items available for gf are plenty! Plus the bottomless fries! How can you go wrong?!
Had Gluten Free Bun for a fantastic burger! Gave special care to insure that there was no cross contamination. A great experience!! Dave
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
I was surprised by how knowledgable the staff was about GF and other allergies. They brought me an iPad to order with. I checked the boxes for the things I can't eat and it populated a menu of items I could have. I can't get over how amazing the GF bun was.
My daughter loves this place and until recently I was happy with them. They have done away with the paper gluten free menu and you now need a smart phone to access the online menu. This menu is NOT user friendly. The kitchen manager and VP of Operations did not know how to manage thru it. Very disappointing.
I really have found them to be great with GF options. They provide you an iPad to use that has an interactive menu. You can select which allergens you want to avoid (wheat and gluten in our case) and it gives you a list of items that are acceptable. Servers are always friendly with us and accommodating.
We were a little afraid because they didn't have a printed g-f menu. The manager came out and brought us an iPad with a g-f menu. The burgers were awesome! They took extra time to make a batch of fries especially for us in their dedicated fryer. We will not hesitate to visit this location again. Our 9 year old with celiac is highly sensitive and all went well.
Love Red Robin and almost always have a great experience here BUT take your own GF/allergen menu...they no longer have printouts. They now have an iPad where they will let you look up the menu online, but it wouldn't load there or on the manager's phone, and since the menu changes so frequently, I had to play it really safe with my order...disappointing. Barring that experience, though, they are always very accommodating and friendly and it's so nice to get a burger and fries again!
I've constantly been impressed with this location - as soon as the server hears 'allergy', they are on it. The first time we ordered, he also said we needed to order the patty and fries without seasoning, as well as get the GF bun. Then the burger was brought to the table separate from the other food, and he was wearing gloves! Each time we've had this experience, they are consistently attentive. Kudos for training their staff so well and for being genuinely caring.
Amazing they always ask when ordering gluten free whether or not it's an allergy. Always courteous staff even fit us in when they were fully packed because we were in a time crunch! Luv this place.
I used to feel safe eating here. The staff was aware of allergens & very helpful. The last couple of visits the awareness has declined. Our most recent visit will be our last. The waitress $ cooks disagreed about what was/wasn't gluten free, and my meal was brought on the same tray as the gluten eaters. Server had no clue about cross contamination.
I am so impressed with this chain restaurant. The quality of the food is amazing! The attentiveness to allergies is off the charts! Between the group we had the regular burger and a few of the gourmet burgers. It was unanimous. The burgers were juicy, delicious and hit the spot! The gf bun is great as well! They have regular fries and sweet potato. Both are delicious and are bottomless!! With the added plus of being safe for celiac a! Can't speak enough for the attentiveness of this company. As for potential cross contamination. In the kitchen they have a separate work station for allergies. It would be very difficult to get cross contamination with gluten at this facility. The manager brings out the food for allergies to the table and is very attentive to making sure these special issues are handled properly.
Nice to have a burger on a good GF bun and fries as well. They do have a designated fryer for their fries. Staff was fairly knowledgeable, and when my waitress didn't know the answer to my question, she asked someone who did. Did have to look up the menu on my phone instead of them having a written GF menu.
Loved how dedicated my server was. The allergens menu is now all online, which was annoying. But she let me use her phone. Very friendly and considerate of my issues. The bun was very dense, though. May try my burger wrapped in lettuce next time! Fries are in a separate fryer as well!
Decent selection of gluten free burgers. They offer gluten free buns as well, and they have a dedicated gluten free fryer just for fries. Just make sure if you are ultra sensitive to request that they leave their seasoned salt blend off the fries and other food.
Very good about no cross-contamination. Love stopping here for a burger and fries after work!
Never again. Twice now I have visited this Red Robin and informed my server that I am highly allergic to gluten. Both times I have gotten severely sick. You couldn't pay me to go back there.
I am so pleased with the service and quality of the gluten free experience at Red Robin in Lakewood. They have not only GF buns for their burgers but they have a separate fryer for those with allergies or intolerances to gluten, etc. They use 2 colors of baskets so that when you get a refill, it is not cross contaminated either. The staff is smart and informed about our needs. All of the Red Robins that we have been to offer the same service but we like the Lakewood one the best.
Excellent menu for gf. Wait staff and management very aware of gf requirements. Great everyday gf alternative!
Red robin claims to have a GF menu but upon arrival and requesting one I was told I had to use my phone and go online to see what was available, which I found very strange. Plus after looking online and finding a choice, I was then told this particular restaurant did not carry that item. Back to the menu and after three tries I finally found something I wanted and they had!! Then there was the back and forth about what was safe. Again referred to online. Why can't the restaurant print copies?? I found the entire thing silly and tiring. Finally received my burger, but it was an hour after I ordered.
Best place to take the Gfree kids as long as you speak to a manager!! They are awesome w: allergies!!!
great place for a gluten free person to get a meal. yes their GF menu is on line but they will bring out an ipad for you to look at the menu.
In general Red Robin has been a great GF option. However, this Red Robin has disappointed me several times with an inedible bun. They seem to over heat them until they are rock hard. Both times they have made it right, but it's been a bummer. Fries seem to be reliably good.
Terrible! I was hopeful because I have been to other Red Robins and they have been knowledgable about gluten free. When I walked in the hostess told me they no longer had gluten free menus but I could use my smartphone to look up the menu on line. It was disrespectful and made me feel very unwelcome.
my waitress, Amber, was fantastic about knowing her menu and what items would meet my gluten free needs. the bun was tasty but I would suggest asking for it wrapped like they used to do to help absorb the difference in grease. overall still one of my favs.
Their hamburgers are half the size if the one in Plainfield IN. Patties look look they were bought preformed and cheap.
Great waitstaff. Never got sick and can have the fries too!!
Newly opened, quick to serve our family. Have different baskets for GF.
Great food, tons of options, and awesome service.
Not bad in a pinch. I like there lettuce wrapped chicken burger instead of gf bun, which is dry and crumbly
Staff very knowledgable about allergy info. Gluten free buns are provided but not listed on website so I would say not all locations carry them. French fries at this location are cooked in a dedicated fryer. Overall very friendly and had no problems.
Very knowledgeable staff. Dedicated fryer. Finally updated allergy menu but it's online. They provide ipad with menu but it makes looking through menu tedious. I did like that they offer more choices with substitutions listed. Online menu does not list fries as GF but server assured us they were and cooked in a dedicated fryer. Online menu also doesn't mention gf buns but they are carried.
Red Robins GF menu is only available online. The hostess gave us an ipad which did not work. Tried my iphone, didn't work either. Our server scrambled for several minutes trying to get it to work, concluding the website was down. Then tried to find a paper copy, there was not a single paper copy in the place. After about 30 minutes someone came out and said she was a "trained allergen specialist" could she help me order. On her assurance it was Gluten free we ordered the chips/salsa/guac appetizer and I ordered a burger and fries. I left with a screaming headache which was my first clue that the allergen expert was anything but. On Monday I tried the website again. The appetizer was NOT gluten free. The burger was good but they do use Udi's buns, not as good as Local Oven. I would skip it and try Boomer Jacks or Saltgrass instead. I emailed Red Robin and have not heard back. Not impressed and will not be going back.
Consistently eat here with no issues, which includes my gluten free family members as well. Red Robin takes the gluten free customer very seriously, nationwide, and this location is no exception. Love my g-free Red Robin burger and no season fries!
They changed the menu to be all online only. It's not very easy to navigate and you must have a smart phone just to order your dinner. In my case I sat down with four hungry children and had to spend 15 minutes first navigating my menu just to be able to order. I asked for a paper copy which is no longer available.
There was no menu (gf). When we asked at the restaurant for one, the server told us to go online. Our phones kept jumping to the mobile site and we could find the GF menu. I asked the hostess - she said, of course we have one. I'll find one and bring it to you. After about 15 minutes, she never showed up. When we asked again, she said - to check online... We asked for a manager who brought over an electronic tablet and he tried to pull it up. He eventually got it but it was different than their online one I had seen at home. He explained thy changed it... I had seen to order burgers without red robin seasoning - they had this seasoning on the table (didn't appear have gluten in it). The server took our order but forgot the cheese for the burger. When we asked for a piece of GF cheese, it came to the table full of black crumbs ( like someone had dirty gloves on) - not sure if these crumbs were GF or not. The manager had told us our food would arrive separately from everyone else's, but it did not - on the same tray as everyone else's. One of us got sick after this meal and one didn't. The silverware was dirty as were the salt and pepper shakers. Not a real good feeling about dining GF here again.
I went to red robin before and they were very helpful, tonight it was a horrible experience. first you as the customer have to go on your phone and look up the gluten free menu. my waitress cut me off and acted like she knew what I was talking about when it came to my gf needs. I then received breaded chicken fingers. she then had no clue about what I needed and I received 3 pieces of grilled chicken on sticks. it was not that good either. they did at least comp my meal but it was definitely a frustrating experience. manager stated that they were told to discard all paper menus for allergies and for customers to use their phones. won't be going there again
They no longer have a gluten free menu and told us to look it up online - huh?! It took ten minutes to find someone who would help order by going through each item. They do have a gluten free fryer and gluten free buns. After the hassle and time trying to figure out what to order, the food and service was great. Hopefully they will find a way to help celiacs order without the lengthy process.
Best GF burger & fries around. Actually, the only GF bun that tastes any good in the area! Ask for GF fries. I completely disagree with reviewers below. Red Robin has a dedicated fryer for GF fries to avoid contamination - you just have to ask. Thank you Red Robin. I have Celiac Disease and I have eaten here dozens of times since being diagnosed with NO issues. So glad to have a safe GF burger and fries that actually taste good!
I purchased a hamburger here. When the bun arrived, I could not get my teeth through it. The lady told me this is how all the gluten free buns come out. This bun was not hard because it was gluten free....It was hard because it was stale and no one cared to toss the buns out.
While there is a gluten free menu and amazing gluten free buns - the staff is undertrained to handle it. My husband and I are here frequently and there are several staff members that disregard GF menu protocols as outlined in their own menu. While the food is great the service is questionable!
I usually tell the host I am Gluten Free and they try and give me a good waiter/waitress who knows what to do with those who are GF.
I ordered the gluten free turkey burger and the woman who served it to me served me my meal and looked me in the eye and when I asked "are you certain this is the gluten free turkey burger" she said absolutely and it was not gluten free. I got sick for days. The manager was so sorry and gave us the meal free but I have celiac and I will never trust them again.
Great place to go for anyone that has Celiacs or highly allergic. I almost found it a bit odd that they take better care of their allergy menus than other higher end restaurants. They have a fryer for gluten free fries so they don't get cross contaminated. The staff and managers are great...and take great care in ensuring your meal is safe. It's an easy go to place in Medford and highly recommend it.
very friendly and understanding, they had gluten free burgers for my son and I and they were great!
If I hadn't been to other Red Robins, I would not have known just how poor this one is compared to others. In general Red Robin does a very good job with guetin free, but this one has poor service and nasty staff. We've been there a few times, but the last attempt was the last straw, I doubt highly we'll be going back. In the past, the glue tin free meal came with a regular bun(!) and had to be sent back. Another time the service was poor, but the last one was the worst. We got there at about 2pm on a weekday, not a particularly busy time. We had 7 people (2 adults, 5 kids) and were told 30(!) minutes. While we were waiting, the kids needed to use the restroom, so they went in with 1 adult. There was an empty table that could have fit all of us, but it had not been cleaned. When we asked the manager about if, he told us, in a very nasty tone, to talk to the person doing the seating. After everyone got out of the restroom, the table still had not been cleaned and we were told we would have to wait. Needless to say we did not bother and walked across the aisle and went to Tony Roma's instead. We won't be bothering with this Red Robin again.
Who would've guessed. The best gluten free hamburger bun we've found.
I have eaten here about once a month for the past year or so and have never gotten sick. I have also eaten at the Red Robin in Owasso, OK and the experience was just as great. Pros: Ask for fries from the dedicated fryer. I have not asked what type of vegetable oil they use. Gluten-free bun. Wait-staff and management have taken great care and we have never had a server who appeared uncomfortable with the subject of dietary needs. Ask for the gluten-free menu. I find the burgers moist and flavorful. The fries are hot and delicious. Cons: Twice in 14 burgers my bun has been very hard. See you next month Red Robin!
I have celiac disease and ate here with no problems. My server made sure to engage her manager to make sure my order was GF and safe. Tasty GF buns, and fries.
GF is A+. Service is rotten. We've eaten there at least 4 times (2 chicken bruschetta, one bacon cheese burger, one egg burger). Loved the food; wish the servers were trained better. Drinks didn't get refilled. Kids' orders were supposed to go in first and didn't. Extra napkins never came. Even to see the allergy binder required me to wait for other diners to finish with it first. The hosts/ hostesses are the worst. They don't greet you & because of the way the front door is situated, they can't tell who arrived first.
I have celiac and have eaten here many times. They have a gf menu - must ask for it. Many of the staff are gf smart.
I have eaten here and ordered to go multiple times, always with a positive experience. Their allergen menu is great and very specific with which items are safe and which items can be altered to be safe. They also have a dedicated fryer for fries, a gluten free bun and their seasoning is gluten free. Staff is very helpful.
Everything was great! I ordered the GF bun (as good as any other) and the waitress instinctively asked if I wanted the GF fries. After she brought the food out she asked if I was going to want more fries bc sometimes it takes them a few minutes to get the GF fries going. Overall, it was a great experience and the burger was as good as I remembered!
Burgers were okay, dry and over salted. Buns were dry. Fries were good but we couldn't get our waiter, or anyone else to refill our "bottomless" fries. Had to ask 3 times to get drinks refilled. 3 burgers with fries, 1 soda and the worst ice tea ever over $50 not including tip. Wish their effort for providing allergy free products was worth it
I am extremely gluten intolerance and worry every time I go anywhere. The employee's where amazing. Manager delivered my meal to the table to make sure everything I had was safe and free of gluten. They where very informative of what had cross contamination so needless to say, no fries and no guacamole. :( but very great food.
This is probably my husbands favorite place to eat (he is a very strict celiac and gets very sick with very minor cross contamination). Never have had a problem with any cross contamination food at this place. The staff is wonderful, the hamburgers are delicious and you have a variety of options from the gluten free menu to choose from. He loves just having a hamburger and fries with everyone else and not worrying about getting sick. The kids also love this place and I do to. Variety of options for everyone -- especially those having to eat gluten free.
I have celiac and I took my family there for our daughters birthday 2-21-14 I had a gluten free menu and asked for a hamburger and she told me they have gluten free rolls. I made sure that I told the waitress that I needed gluten free. When my order came . I was happy to enjoy a good meal . But within the hour I was so sick with stomach pains. My daughters party was over. This is when I was told that my food was on a tray with everyone else . So please make sure you are there to check on your food.
Great service, with delicious gluten free burgers! loved the special attention from the friendly staff, and very impressed with education of celiac disease and the careful & separate preparation of my food from the other's. I appreciate feeling respected instead of like a "bother". Finally, a nice place to go out and enjoy good, safe food with my family!
First major chain restaurant I know of that offers a gluten free bun! Plus they have endless steamed broccoli as a side!...ENDLESS.
Very friendly and accommodating staff. When I asked the hostess about gluten free buns and a dedicated fryer for the fries, she told me she was Celiac and recommended her favoeite meal. Upon ordering, my server asked if it was a preference or for health reasons. When I told her it was for health reasons, she said my meal would be prepared separately and brought out separately so there wouldn't be any cross contamination. The manager brought my food out and reassured me that it was prepared separately. I will definitely be back on my next trip to Northern KY.
My kids and I all have celiac - my boys love the burgers (and the buns)! Now I prefer just the burger with no bun. We have been here 3 times and the service has been great :-) but make sure you have a server who understands the disease :-) the boys get the fruit cup for the side and I get a salad
Very friendly and celiac helpful from host to wait staff. GF menu very easy to read , with items to eliminate from entrees listed ( ex. "no onion straws") also has GF buns. Wait rest had not personally tried them, but said many workers always ate them even tho not on GF diets. Good burger and fruit salad as side.
Today was my first time and I was ready to be somewhat disappointed. Not the case at all! I inhaled my burger; the bun was INCREDIBLE! They even sell the buns by the case if you're interested in taking home the awesome bread (it would be worth it too, it's delicious)!
I have eaten here a few times. Friendly staff. It's nice to be able to eat out and not get sick. :))
These guys are the best and definitely my go to. Always have something I can eat. Dedicated gluten free menu and all the waitstaff is trained to know what you're talking about so you don't get "that look" when you say you have celiacs/gluten allergy. Definitely go!
My first restaurant I could eat gf burger with a bun and gf fries. I was in heaven. Everything was delicious! The staff was great about making sure my food was gf. The manager even talked to me about their buns. Every time I go I purchase hamburger buns to have at home.
I asked if they had gluten free buns and a separate fryer. they said they did so I got the RR Bacon Cheeseburger with no red Robin Seasoning on the burger or the fries. everything tasted really good. I was then told that ice cream hot fudge sundae was completely gluten free. it tasted so good but by the time I was done my stomach was full and hard to push on. I had the urge to fart all the way home and couldn't got home and had a gluten reaction and been real sick since. don't trust desert gf menu! ask a ton of questions about gluten free not everyone there knows what it is... otherwise everything else was good.
This was the first place I went to after being diagnosed. Have been there 5 or 6 times in the 6 months that have followed and have never had a bad experience. Waitstaff is knowledgeable and helpful. They have dedicated fryers and their gf buns are awesome!
Amazing service we came on a busy Friday night and our server was so willing to go over the gf menu with me and answer all my questions. No adverse reactions from the foods. I'm very happy with this Red Robin!
You have to be vigilant EVERYWHERE! I ordered one if Red Robins signature burgers GF (this means that the signature sauce isn't used). After I started eating I realized that the Sauce had in fact been used on this occasion It was also stated the fries are gluten free...I gave them a second chance I asked a few more questions about the fries. They are not gluten free from what I was told other breaded items are fried in the same frier. They do NOT have a separate one. TRIPLE check everything everywhere every time! I will still go to Red Robin just not as much as a locally owned tap house with FABULOUS food! Gluten free of course!
One of my favorite parts about Red Robin is the fries... Every Red Robin I have been to had a dedicated fryer, but sadly at the Norman Oklahoma Red Robin they DO NOT HAVE A DEDICATED FRYER!!! Other reviews have stated that they do, something must have changed! Also, when I talked to the manager about my order (as I always do) he truly seemed confused and admitted as much, because "No one ever orders this way." Will not come back!
I'm harsher on my opinion since I'm also soy intolerant. I could have a plain burger patty with ketchup, mustard & bacon. They forgot my toppings. Never offered a gf bun. The manager was very friendly & tried to help, but between the gluten & soy I was very limited in my selections. Probably won't go back. $11 for 2 burger pattys, small bowl of fruit salad & a small bowl of coleslaw. Bummed!!
The waitress was so patient, helpful, and friendly! They have a dedicated GF fryer for the fries, and a GF bun so pretty much all their burgers are an option. The bun was fluffy and one of the best I've had so far - even my gluten-eating date thought it was good!
They offered a binder with allergen listings and recommendations for gluten free options. We had burgers on GF buns and fries. Really tasty burger and fries were good. Complaint/concern: They offered to refill fries and the refill fries that they brought smelled like onion rings. so we became concerned and brought it to the attention of the server. She double checked with the kitchen and confirmed that they were prepared in the dedicated allergen fryer, however, we weren't convinced & not willing to take the risk. Will reiterate severity of sensitivity to server next time, but definitely plan to return. No reactions!
The waiter brought me a binder with updated gluten free options. It looks like they update this monthly. You can see what sauces to avoid, etc. The royal burger (with egg & bacon) was good. The sweet potato fries weren't crisp though. (the waiter said there was a dedicated frier) I think I did get mildly glutened (if you can call any amount mild - I'll spare you describing my levels of reactions). It was possibly from handling - I *think* he carried our plates stacked so someone's bun may have touched my plate. I take partial blame for this though - I'm still new to having to make my needs clear to waiters. For now I think I'll stick to Stacked for burgers.
So yummy!!! Totally gluten free buns just ask for g free fries!!! Tell them you have an allergy!
Loved it! Finally able to eat out and have a burger with a BUN! Bun tasted great and was nice and soft! Also what impressed me is dedicated fryers for French fries!! Yum! People were knowledgable and friendly! And I did not get sick and I am very sensitive! Seemed to have a decent selection on the gluten free menu! Will be back again!
I love this location! The staff is very knowledgeable about what is and isn't gluten free on the menu. They have reminded me numerous times that the seasoning salt is not gluten free (has caramel color in it), although i sometimes choose not to listen (My own fault for getting sick with that one). They are also very forthcoming with other gluten free options like the Udi's Gluten Free bun (I just don't like buns for my burgers). Love this place. Great food and great service.
Awesome service. Very helpful with gluten free menu. Brought out my food on a seperate tray from others at my table and told me what had been done. (Clean gloves, seperate washed pan, gluten free fryer, seperate from others to avoid contamination) I will definetly be back often!
I've had pretty much overall great service, and when they slack, they fix things right away. I love Red Robin and the GF menu is awesome, buns taste like udi's and I love those!
Never gotten sick here! I do mostly take out but I always stress that I am allergic to gluten and they never fail me.
I enjoyed a fantastic burger on a GF bun and fries without any issues. The waitress was very helpful and confirmed the food I ordered would be flagged for special handling (changing gloves, using clean tongs/bowls). They go the extra step to take precautions for handling the food in addition to the GF menu. Well done Red Robin!
I have eaten here many times and never had any problems. Every one that has waited on us have been aware of celiac disease and have handled my order with great care. They also have Redbridge beer, not on menu you need to ask for it.
this is on my mothers behalf ... there was nats flying around our drinks and we had to swat the bugs away just to eat our food this was at Febuary 15 2014 and it was really disgusting enviorment ... I was sitting away from my mother and didnt have this problem I think that nats were atracted to the alcohol in that section witch was 21 and older me and my boyfriend had a great time and loved the sevice
Red Robin takes allergy issues seriously. Along with gluten, I'm also allergic to eggs, dairy, and soy. Red Robin has an interactive allergen menu on their website. Pick what you can't have, and it will tell you exactly what you can have. Fries are cooked in dedicated fryers. If you tell them that you have allergies, there is an allergy alert on your ticket and they are on it. Last time we were there, they accidentally put seasoning on my burger, so they remade it and apologized profusely. They get my money every time.
I have been to Red Robin several times and have loved their gluten free options every time! their gluten free buns tasted great!
Of all the chain restaurants RedRobin probably has the most gluten free offerings. I've never gotten sick after eating here. I was very skeptical the first time I ate here and made our server ask the manager on duty and the cook to confirm GF options. Fries are done in a separate fryer and the lettuce wraps are delicious. I've had the gluten free bun once and personally didn't care for it, but I am pretty picky.
Very good gluten free bun! Great service and the fries have a dedicated fryer.
Table and plates were dirty. No forks available when we arrived and had to eat appetizer without them. GF bun on hamburger was good!
very helpful gluten free bun taste really good surprisingly and it was only 1 dollar extra for the gluten free bun very inexpensive
The servers here are well educated on handling GF food. They take good care of us.
Ask for allergen list.
Knowledgable staff. They switched the fries one day and they weren't gf and hadn't changed the oil yet. The staff knew and made me aware.
I've eaten here 3 times in the last 9 days, since it had been 2+ years since I'd had a restaurant style burger WITH a bun. All three times I've had zero issues, and have walked away a very happy customer. The steak fries work too. Just make sure to ask them to not add the seasoning salt.
I have tried several Red Robins and have always been very pleased to have a GF bun with my burger. I also always get the sweet potato fries as they have a special fryer that they save for allergy friendly dishes (you have to check with them before though to be sure). Only thing is the sauces that I don't trust no matter what so I just don't take them. Turkey burger can be a little dry without sauce but the beef burger is OK if you take it medium-rare. That's the only place I go to for 'junk food' like burgers and fries.
Good enough cheeseburger with bun! And good fries... Glad that they waitresses knew to keep my food separately without even asking.
It's great that they have the gluten free bun option, but mine was hard as a rock! I could've seriously played hockey with that thing. It wasn't edible. Still, it really is one of the few gf burger options in Springfield, so I guess it's better than nothing. Maybe I was just unlucky on my visit.
had a horrible gf experience here at this location. Never had any issues at any other location across several states. I sent an e mail to corporate, this locations manager called me to tell me how wrong I was. No, this location is not as trained or caring as all the other locations. I felt they did not want my business.
I have had great experiences here. l lave these guys. Always willing and able to accommodate me.
Never have a problem here, all of the staff are friendly and accommodating! The gf buns are tasty and can hold up on any of the specialty burgers.
Ordered a gf hamburger and they brought me a regular one. Informed them of the mistake and all they did was put the patty on a gf bun. They didn't even changed the plate. Won't be going back to this location.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
We come here quite often. We have 2 out of 4 in our family that have celiac disease and they always accommodate us plus their very friendly and helpful!!!
I had a GF bacon cheeseburger w/ the GF bun and GF fries. The bun was very good and soft! I didn't have any problems from the meal.
I love this place, but I'm a burger person. It's nice to able to go somewhere fun & normal! I've been gluten free for about a year and have probably eaten here 10 times. The staff are all very knowledgable about gluten free menu items. The have a dedicated fryer for GF fries, just order without seasoning. Two thumbs up!
Decent amount of gluten free options including fries and a bun! Wish there was a separate gf menu instead of having to leaf through a binder to see which ingredients from which items weren't gluten free. If you want a good burger and fries on a bun I would definitely recommend.
Red Robin is wonderful for all the major 8 allergens. They have a special menu that tells you how to modify each item to make it safe. They have gluten free hamburger buns and a separate fryer for GF fries. They even have a few GF beers. The staff is very knowledgeable and patient. We had a great time!
One of our favorite places to eat out! We've never had a problem with cross contamination and it's so nice to be able to eat tasty french fries (fried in their own frier) and a burger! So far, the servers we had have been knowledgeable and very accomodating.
Sometimes service is bad. Depends on waitstaff & manager on duty. Some staff are not that knowledgeable, but pretty much are all at least allergy aware. Udi's buns or 'protein style' with the lettuce wrap. Some have dedicated fryers and some do not, so need to be wary of bottomless fry cross contamination. Seasoning did not used to gf, supposedly is now, but you will get mixed answers if you ask the staff.
FOOD: was great, no complaints at all. SERVICE: was very friendly but super slow. Not sure (very possible) if they were understaffed being it was New Years day or if that's normal. Place was full but not packed, we waited almost an hour for our food. LOCATION: great, easy to find, super clean. ONLY NEGATIVE: We ended up here because we found them on a gluten free website. We were pleased to see they had a gluten free menu and food for our family member. What we were surprised by was the outdated black binder they offered us as the gf menu. It was a simple black binder with sheet protectors, no pictures, prices and inaccurate information. Our family member is 17 and he just rolled with it but accurate information and some nice pictures would be nice in case the patron is younger. Thank you Red Robbin for the delicious gluten free food, but please clean up your gluten free menu. WOULD WE RETURN: yes!
Excellent service! I ordered a burger on a gluten free bun. The waiter told me when he brought it out that everyone washed their hands and changed their gloves when they made it! Very satisfied!
Red Robin Northwoods is great, especially if I want to take my rowdy kids. Service is very quick, and they always are careful about the gluten. Our servers have always been quite aware of the importance of keeping things gluten free and can do a gluten free bun or a lettuce wrap. They DO fry batches of gluten free french fries separately. Never had any problems with reactions.
They have options for those who are GF. Including GF fries (ask for no seasoning) and cook their fries in a separate fryer. The bun is great. They are knowledgable and helpful. They update their GF menu often- so it does come in a big allergen binder. It's definitely a good option in our small GF options.
One of the few places with a gluten free bun instead of a lousy lettuce wrap. Burgers and fries are great. Ask for no seasoning on burgers or fries (not GF). You're order should come on a different color plate for allergy. RR mixes up orders about half the time so double check your food when you get it.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
I had never been to red robin before so when I asked if they had a gluten free menu I was not expecting much but WOW! I was so impressed with our waitress and how helpful she was, she told me about the interactive menu on RR's website. Choose from any of the top 8 food allergens and their online menu refreshes to let you know what items you can have according to your dietary restrictions. It took me a little longer than normal because I wasn't familiar with their items but the interactive menu was super helpful. I got a burger on a gluten free bun and everything tasted really good. Our waitress was patient and polite and really helpful. honestly wasn't expecting to have that good of a dining experience at a chain restaurant but Red Robin was a pleasant surprise!!!
It's so great to have a burger on a bun! Very GF friendly. Try the lettuce wrap instead of the bun!! You'll be even more in love with your burger. They do it right by using full wedges if lettuce and it is surprisingly incredible! Waitstaff is very attentive, friendly, genuine, and well trained to help with food allergies if all types.
I love eating here but make a big deal about your allergy. I am celiac and have found onion straws in my burger twice even after I tell them how serious my allergy is. They don't understand so you really have to tell them over and over again. But the food is really good!
This location was VERY gluten free friendly!! The waitress was very aware of the allergy and had a lot of suggestions! They made sure to use a dedicated fryer for the fries and notify the kitchen to change their gloves. The gluten free bun was delicious! It was a nice break from a lettuce wrap burger ;) definitely recommend this location!
Best in Springfield! Plus I finally found a spot where I can get a burger. GF buns are great and are not dry or "ricey". If anyone would like to know, they use Rich's brand buns. I still haven't looked for them online and I hope they are not distributor only.
Very knowledgable and helpful waitstaff. Food was good. Good gluten free buns and a dedicated prep area. I would eat here again.
We eat here at least 1-2 times a month and I have never had a problem. I always tell the server that I have a wheat allergy and that I need a gluten free bun and french fries done in the dedicated fryer w/o the seasoned salt. I've never gotten sick.
Staff very knowledgeable about allergies.
Wait Staff was clueless regarding GF, but seemed willing to work with me. Our server found a GF menu, which was just a stack of crumpled photocopied info crammed in a plastic binder. Some of the info was horrifyingly incorrect or misleading. The kitchen was not accommodating regarding my other allergies. I ultimately declined to order anything and just sat there while everyone else enjoyed their meal. Definitely NOT GF friendly.
They had the gluten free print menu. It was only 1 month out of date. (I use the one on my phone anyway.) we got the chips & onion dip and they were very generous with the chips. My burger had pickles, though it was ordered without, but that's not an allergy issue, so I just took them off the plate.
Excellent burger. The gluten free menu is detailed and even says the American cheese has gluten . I had bacon and Swiss with lettuce wedge bun. Sweet potato fries were gluten free too. Staff knowledgeable and double checked things too. Manager was friendly and helpful.
Five stars for catering to gluten free customers. If you ask for gf fries they will fry them in a wheat-free vat. They offer a gf bun for an upcharge, but let's face it, these are heavy and take away from the flavor of the meat. They offer a lettuce wrapped option that works well for no charge. The service is a little sketchy and gets three stars. I figured I would have to wait for my fries to cook, but another member of our party waited even longer to be served a standard non-altered burger. It's never good to leave one patron at the table without a meal until the rest of the party is half finished. Plus, someone in the kitchen didn't read the entire order and sent my burger out on a gf bun instead of in lettuce. They corrected it and the manager brought the final dish out to ensure everything was suitable. Their seasoned salt is also now gf. Definitely worth going back again.
Great burgers and gf buns! They don't have a separate fryer (so French fries are not safe). Overall, Very accommodating and have many other gf options as well! Can't wait to go back!
Got glutened using the gluten free menu last night. Probably cross contamination. Not happy.
Love it. I get the royal red everytime! It's always a treat
We usually have the best experience with Red Robin but this one was horrible. As an experienced restaurant industry manager I know how servers are and can be... This was the worst. I know the menu inside and out and when I ordered it came out wrong and when I pointed it out she proceeded to tell me I was wrong. I recommend that you have a talk with management before ordering from this location. BTW it took 25 min for a basket of GF steak fries and then another 20 after that for our meal. Just saying watch out...
I'm thrilled that they have Udi's buns for their burgers. The only down side is the insane calorie count. I had a chicken sandwich and still walked out with a 1500 calorie lunch. Crazy but really good.
Gluten free burgers & buns. Gluten free fries are an option, but you have to ask them to cook them in their g-free dedicated fryer.
Great lunch option and most burgers available gluten free. b
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
not sure why they did have a bun for the most recent review, but they typically do offer one. they also have a dedicated fryer. I think they do an excellent job accommodating my gf diet and I've never been sick after. nice to be able to go out and have a burger, fries and a beer!
Great place to eat. Gluten free buns, staff aware of precautions.&
This place has great burgers and fries and they have a GF bun option. I normally get the Guacamole Burger with no cheese, Avocado instead of Guacamole, add Jalapenos and pickles. It already comes with bacon, onion, tomato, lettuce and mayo. With my fries, I eat their poppyseed honey mustard as a dipping sauce. Always amazing with great service! Make sure to let them know you are GF and they will fry your fries in a separate fryer. Highly recommend.
there is a separate gluten free menu
We have eaten here a lot. They opened just after my son was diagnosed and went gluten free and they were one of two restaurants that had safe french fries. They have since added gluten free buns. I have now had to go gluten free, too. We have always felt safe eating here and have never had any issues. The manager on duty always comes to check on us (they are really good about checking on everyone in the dining room).
They have a detailed GF menu and most importantly good GF buns. The bun was very good looked like the Udi's restaurant bun that I wish they had in stores. All in all a very good burger experience. Many more menu choices than a Boom Burger or Five Guys. Did I say they have GF buns?
This is my husband's favorite place to eat out, so we visit often. They do a pretty good job with their burgers. The bun is nice when eating a burger, but it is made with gluten free flour, so don't expect amazing ;) They recently told me they can make their fries and sweet potato fries gluten free too. Yay!
Great burgers. Knowledgable staff.
I've been trying to stay away from grains and sugar, and have Celiac disease. They've done an incredible job educating their staff!!!! I have never gotten sick, and love the option of lettuce-wrapping a burger that has been cooked on a separate gluten-free designated grill! Keep it up!!!
I can have fries!! Even though they have Udi's buns (my favorite) I love the burgers rapped in lettuce. Dine-in or carry out, haven't been ill once.
Pretty good. If you get the fries, you should ask for them (or they'll ask you) for without the seasoning to make it 100% GF or simply get sweet potato fries
Red Robin has an excellent gluten free bun for those of us who are gluten sensitive. They also prepare the fries in a separate fryer. I asked for a certain dip for my fries and the server suggested I make another selection as there was gluten in the one I originally picked. Since I am very new to this gluten sensitivity problem, I really appreciated the servers knowledge!
I've eaten here several times and gotten sick every time. Even when the servers were careful of the gluten allergy, the kitchen staff were not. Every time I come here they leave bread crumbs on my plate and drip sour cream on the food (even when it's "flagged" for a dairy allergy).
Every time I eat here, I get glutenized. The staff is not informed on proper food preparation. Even when you ask them to flag the order for a gluten allergy they still put a bun on the plate, remove it but leave bread crumbs on with the "GF" food.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
Awesome, awesome, awesome! My son and I both have to follow GF diet and we both agree. First GF bun that my son also likes eating. Since you can buy them to go, we bought six (and they cost less than grocery store)! Fries were great and so far no evidence of cross contamination - they even use different color baskets for safety. The service was superior as well. Can't wait to come back!
if you're in the mood for a regular old burger and fries its ok. I have not got sick, but feel they could offer more choices.
Horrible! The service was awful and they messed up my order. I visited this location with my cousin recently because I heard they offered a Gluten Free menu. When I went there, we had a good 15 minute wait before they even took our drink orders, they were not even busy that day. When they took our order, I kindly explained that I have a severe food allergy to gluten, and stressed the importance of the staff cleaning prep areas, changing gloves, etc. Two girls took my order (I'm assuming one was in training. Between the two, they should have gotten it correct though.) I ordered the Bacon burger on a gluten free bun and a small side salad with no croutons. They came out with my cousins food 20 minutes later and didn't bring mine out for another 20 minutes! When they finally brought mine out, it was clear they messed my order up. They brought out a regular burger with a sesame-seed, gluten-laced bun, as well as a salad covered in croutons. Before they could sit it down on the table, I told them the needed to take it back that I had a severe food allergy, and that was definitely not what I had ordered. They apologized and took it back. By the time the correct order came our (anther 15 minutes later), my drink was empty, and my cousin had already finished his entire meal. It gets better though, when I bit into the gluten-free bun, it was hard as a rock and stale. Between the horrible service, long waits, the allergy mix-up, and the stale food, I never plan to go back. I do not recommend this restaurant if you have Celiac disease or are Gluten-Free.
Our server was familiar with gluten issues and was able to answer my questions. They do have gluten free buns and they have a separate fryer for the fries.
There is no real menu. Just a binder filled with what you can't have. You have to go back and forth with regular menu to see what is in the actual meal. You have to do the work. They do make their fries with different machinery and have gluten free buns for an added charge. Probably won't go back.
Awesome Shroom burger. Good GF bun. Knowledgable staff.
Love the burgers. They have a manager come out and deliver your gf meal on a separate tray.
They have a binder with all different options for food allergies which was nice, decent selection for gluten free. Not as many gluten free vegan options, but still something for you to eat!
Good food and great service, the manger was dedicated to providing the best service possible for allergy concerns.
I usually get a salad there which is really good. Last visit I wanted a burger. They have 1 GF menu in the place so we waited a long time. The waitress we had was new, nice, but terrible. Finally talked to a manager to ask simply if the BBQ sauce was GF. What an ordeal! They have a waitress/bartender who works there who has Celiac and she's a wonderful resource! The kitchen forgot my avocado, which was no big deal. Manager was nice and didn't make us pay for my meal, which was over the top nice. I just didn't want to be charged for the avocado. Really good GF bun. Normally great service and food is great. Just an off day I think.
Great GF buns! Fries are cooked separate from other deep fried items so no cross contamination. :-) they do not put seasoning on fries either as a precaution unless you request them to do so Management is wonderful! Tried to make the clam chowder with corn starch for me but found out the base had wheat in it too. Love this place!!
Love Red Robin, they know what gluten free means! Always have had good service here and the bottomless separately fried fries are splendiferous! They have a printed gluten free menu that is very informative and even have gluten free buns for burgers! One of my favorite restaurants to go to in Pensacola especially with it's convenient location in the mall and by the movie theatre.
Servers were very knowledgeable and understanding about my needs. The food was delicious and kept well separated from my boyfriend's gluten-containing meal. I was very impressed and happy with my experience and cannot believe that someone actually gave this wonderful establishment a poor rating!!
Went there for my birthday and they were wonderful! The gf bun held up and the burger was delicious. They gave me an ice cream sundae and sang to me since I couldn't have their "birthday dessert". At 27 they even gave me a balloon. I felt like they really cared about me and what I was able to eat. And those refills on the strawberry lemonade... yum!!
Good option to take kids if you have time to wait. Staff is hit-or-miss. They have GF buns, but you have to double-check your meal. Twice I have asked for no-chipolte sauce (noted as contaminant) and found it on my burger. The GF menu is a list of item names so you have to play bingo with the main menu to find descriptions.
Went to the Brea, CA location. Got "glutened" ordering the burger with GF bread, lettuce and tomato. Ordered side salad with no dressing and cheese. This location needs to work on cross contamination procedures. Next time, I'll just get an ice tea and eat at home!
Great atmosphere, delicious dinner tapas (sliders on gluten free bread, Caesar salad), dinner entrees were only okay (ginger citrus chicken, Thai vegetable curry). Ginger citrus chicken - sauce didn't penetrate the chicken, despite the sauce having a strong flavor. Curry was too strong. Not too spicy (hot), just overwhelming the other flavors. Several gluten free desserts to choose from. Gf Brownie was okay, better with the espresso coconut milk ice cream.
The menu and staff seemed very GF. Food was great until it made me sick. Not sure how, but there was cross contamination somewhere.
It was really good, you can substitute a regular bun for a gluten free one for a dollar up charge. The burgers were huge and the bun was soft and delicious!
The staff was wonderful. They have a dedicated fryer. Their seasoning is even gluten free. They went out of their way for me. I had the lettuce wrapped bacon cheesburger with steak fries but I have also had their chicken on the gluten free bun. Love this place!
Had a great service here.!! Ordered the turkey burger with gluten free bun. Though the order came out with chipotle mayo(has gluten), the waiter and manager showed great concern in getting it right. They corrected the order with a super kind attitude and generous discount. Will come back again with this great customer service and extensive gluten free menu. Plus I had no bad reaction to the food yay!!!
they have a fryer for only fries & the gluten free rolls are actually really good
Wow both my son had a really good meal. he got a kids turkey burger with a gluten free bun and I had a chicken sandwich with a gluten free bun. we both very much enjoyed our dinner.
amazing gluten free burgers and buns!! look forward to it! the staff takes every precaution and even the manager took her time to double check with me!! this will be one of our spots.
They will serve burgers in a gluten free bun or a lettuce wrap.
Very nice people. Great food and very fastidious about gluten allergy. GF food was brought first by itself. GF bun on burger was good, unlike a lot of GF breads. Our 1st exposure to Red Robin, hope the new one opening nearby is as good.
They offer a gluten free bun! Very knowledgable about how to cook gluten free food! They have a specific chef that only cooks for food allergies. Have a specific frier for French fries and sweet potato fries ONLY that is also cleaned out every day. Have a specific allergy bin that is kept clean and from cross contamination! Very knowledgeable very accommodating!
Gluten free buns and I thought the bin was good and the burger was great!
The lettuce wrapped burgers are made well and very filling. I've never had a cross contamination issue with one. I've also had their shakes and fries with no problems, just make sure you specify that you want gluten free fries as their made in a desperate fryer. . Some of the salads are safe but I haven't been impressed with the quality of the greens.
Have been here twice. Great service & food the first time. Second time, had the same server, ordered the same burger and while eating it, realize it had a sauce on it I didn't recognize. It was the chipotle aioli sauce which is clearly stated to NOT be GF on the menu. I called the server over and after talking to a manager confirmed that it should not have been on there. They did comp my meal and my companions meal, however, I did get sick as a result. Will be much more careful in the future.
Have them two stars for at least having some selection, but if I were to choose to go somewhere for a burger, this would not be my choice. They do not provide gluten free buns, and I doubt that the fries are cooked a dedicated fryer, which means they could be contaminated with gluten because of the oil. you could definitely find a similar restaurant to Red Robin that has a better selection of gluten free items.
These gluten free buns are huge and amazing! And they keep a separate fryer for gf fries if you request!
Manager and wait staff were knowledgable about gluten free and food allergies. Very friendly! They use French meadow GF buns at this location! Yum!
My go to place when I want to be able to have a burger with a bun! Have ate here several times with out any issues.
Always great service, love the Avo-Cobb-O Salad and you can customize any item to be gluten free. Have not yet tried the gluten free buns, but they are offered.
Have always received exceptional service. They make it a point to accommodate you for whatever food allergen you have. If you mention you have a gluten free allergy they will hand you the g/f menu. If another food allergen is the problem they try to accommodate. Easy way to remember g/f burgers...all their burgers can be eaten just ask for the g/f bun or if you prefer a lettuce wrap. The onion rings are out of bounds however and are cooked in a separate fryer than their fries. So no worries on the fries being cross contaminated from batter fried items.
manager was on top of food order.
this location now offers gluten free buns.
I did not have a very good experience here. I had to ask for the server three times for the gluten free menu. She kept forgetting to bring it so it was 30 minutes before I could even order. Server was not friendly or helpful at all when it came to gluten free options. They do have gluten free buns but they charge more. The food was okay but not excellent. Not worth a trip back due to poor service at this location and high priced food that just isn't high quality.
Good gf buns and a dedicated fryer for fries. Happy pit stop on the way to the beach!
Red Robin is probably our favorite GF friendly restaurant. They do have a folder which lists all GF menu items. But even w/o that, the waitstaff are trained to understand food intolerance issues and can help you choose a meal that's GF. It is such a pleasure not to have to explain cross contamination. They have a separate fryer so prepare to enjoy all you can eat GF fries!!! (they call it their salt-free fryer) They now offer a GF hamburger bun that is soft & pretty darned tasty. KUDOS to them for doing it right!!! We go here 1-2x monthly. In two years, we have had only one not so great experience. Even that was quickly fixed with a chat to the manager. Run-don't walk to RR with your GF friends.
Love gf fries buns. As that salsa isn't gf it should just be tomatoes and onions right?
On a long road trip from Seattle to Sacramento I was worried about where I would be able to eat, I'm one of those that gets sick supper easy. Saw that Red Robin had the GF buns from the other reviews and to ask for the sweet potato fries to be cooked in separate. Our waitress said that if you mention anything about allergy they take extra caution and it does come in a yellow basket. The bun was one of the best I have ever had and never ended up sick.
Red Robin is solid for a chain though not spectacular. But waitstaff very attentive and careful. My daughter with celiac had a burger and sweet potato fries and had no problems. My other daughter with nut and seed allergies was fine too. We're going back for desserts because the servings were too big to fit in any more food.
Very friendly and accommodating wait staff. Manager took care of our orders and brought them to the table. All our gluten free meals were prepared in the special yellow allergy basket. Thanks, Red Robin for always being a Gluten Free go-to restaurant!
This is one if my favorite places to eat because I can get a tasty hamburger WITH a GF bun that isn't hard as a rock, and it tastes good!!! Manager usually takes my order separately, and brings it out separately and in a different colored basket to signal to all waiters that it is a food allergy dish.
Good food and the best gf hamburger bun I have ever had. I had to ask if it was really gf it tasted so good. They told me they get asked that alot.
Great GF restaurant with great gf menu. Let staff know if you have celiac as special allergy notations are entered with order. Eaten here GF since being diagnosed in 2005. Most staff are very knowledgeable. If you are concerned your waitstaff is not informed, ask to see the manager. I am very happy with every Red Robin.
One of the few places in town that we heavily rely on for GF meals. Staff is informed and always willing to accommodate. Red Robin color-codes their GF plates (served in a yellow basket as opposed to red), has a specific menu that a manager brings out and offers to go over with you. They are also trained on GF food prep so very little risk of cross contamination. My husband has Celiac and has never had a problem with this place.
There are no dessert options that are GF. We rarely eat out and I enjoy having a little something sweet. The waiter was really great and even went to double check on something not on the recommended list. They have a GF bun for $1 extra or you can have a lettuce wrapped burger for no charge. FOLLOW THEIR LIST!! My husband ordered a bottom-less Rootbeer Float (he is not GF and the float was NOT on the list) and I took a sip... big mistake- mine not the resturant. The ice cream must have some form of gluten because afterwards I had my classic glutened problems.
The gluten free menu is limited. You get a binder for food allergies. So you'd think the waitress would ask which allergy and make sure your food isn't contaminated. NOPE. I told her I have a gluten allergy but she didn't write it down. I got a house salad (thank god I brought my own dressing - not a very big selection) without croutons and sweet potato fries. I have been sick ever since. I guess not frying the fries in contaminated oil is too much to ask for. -If you go there and you are a vegetarian like me just go with a salad without croutons and fruit.
I have never gotten sick here and I am sensitive to CC. I order the guacamole bacon burger, sub guacamole for sliced avocado. I don't care for their GF bun, so I lettuce wrap it. You will get used to it. You can safely get sweet potato fries here
Three stars for a gluten-free bun, but the staff awareness was abysmal. First the host gave me the Gluten-Free Menu which was enormous! Turns out it was just the take out menu. A simple mistake, which would not warrant mention if not for the other problems. There is not a dedicated frier, so ALL the fries are possibly contaminated. The server AND the manager both thought the fries would be safe without Sea Salt. (?) I wanted to order a salad and had questions about that, but the manager cautioned the safety because of strawberries. The server finally admitted she had no idea what gluten is.
I love coming here. Very attentive to gluten free needs. Always very courteous. Manager virtually always stops by to check on how things are going when we're there. They have a repeat buyer program. Kids menu has lots of variety. Free Wifi. And the food is always good. They have a special fryer for doing gluten free fries (#1 frier IIRC). Gluten free bun option available, so no need to do "lettuce wraps" for your hamburger. Special color basket for gluten free fries. Don't forget to put each purchase on your Red Robin Royalty card to get free orders every so often.
I was "glutenated" at this Red Robin. It could be my fault, though, hence the two star review. I ordered off their gluten free menu, which is a 3-ring binder full of nutritional information. I got the simple burger with lettuce wrap in place of the bun and sweet potato fries. In the menu, it states the regular fries are considered gluten free, but they use the same fryers for everything so cross contamination is a concern so they aren't listed as a safe product. Sweet potato fries are listed as safe, however, so I ordered them. There's a possibility they were fried and not baked. I never asked, but I wish I did. I also used some of the seasoning at the table. It listed soy as an allergen, but not wheat. Still, I know better because wheat (and other gluten containing foods) can hide anywhere. I just want to let everyone know to be a little more careful than I was at Red Robin.
It is great that they have a GF fryer cause the sweet potato fries were a treat, but the GF bun was dry and the burger was overcooked. The service has been pretty bad both times we've been there - waiters were slow, forgetful and unapologetic about it.
Knowledgeable staff, dedicated frier, special binder full of all different allergens.
I have eaten here a few times and the servers I've gotten are usually knowledgeable or at least willing to go check with the kitchen on options. If I have detailed questions the Manager has always been available and very helpful. They are unwilling to change up much from the menu so as not to confuse the kitchen and to make sure things are safe. I appreciate how careful they have been.
My husband loves their gluten free burgers complete with gluten free bun.
They have a ton of allergy menus for everything from gluten to milk to nuts, soy, and others. Fair selection for those of us who have to eat Gluten Free and this location offers GF buns. The staff take care to watch the order and make sure your allergy is minded.
My family loves to go to Red Robin. My daughter and I can choose from a gluten free bun or a lettuce wrapped burger. And the great steak fries are fried in a dedicated fryer.
They have a binder with different allergen info... not just gluten free. The server was knowledgeable and told me they have a dedicated fryer and gf buns which were not mentioned in the allergen binder. I had a burger on a gf bun with fries. The fries were awesome! The bun was kinda thin and hard but it tasted good and it was nice to have a bun at all.The burger itself was very good.
They have an amazing GF bun! It's a wonderful pick to eat when out with friends. Our server was very good and I did not get sick.
They have great gluten free buns for their hamburgers.
Great! Manager brought out gluten free menu and explained everything. Took the order and brought the meal while waitress was by her side. Gluten Free bun good as well. Definitely will go back. Also used different colored trays. Manager also gave suggestion of option for fry sauce that had gluten. Being diagnosed with CD only 2 weeks ago it was nice to feel confident in the food served.
This was our favorite burger place, & when I found out I needed to go GF I was so excited to know that Red Robin had a GF bun & their fries are also GF. However we were slightly disappointed in how things tasted, mostly due to the fact that the seasoning they use on the burgers & the fries is not GF. Our waiter was knowledgeable enough to let us know that & had the kitchen leave it off. So the burgers & fries seemed very bland, & the GF bun was not very tasty either. I still think its a good place to eat & the experience was good with our waiter, but next time we will bring our own GF seasoning. It's one of the only restaurants you can find GF fries (they use a dedicated fryer), so we will definitely be back!
Enjoyed a great burger on gluten free bun. Was wonderful to eat with no worries.
my review can not be any higher! as soon as I said gluten free you could tell the server took me very seriously. I had the american burger on the lettuce bun, my basket came out with a different colored paper liner stating that it was for someone with an allergy, and my fries were cooked in a dedicated fryer. great experience!
Disappointing. No dedicated menu. Was handed a separate list with lots of qualifications and no entree descriptions. I had to have the regular menu and the cheat sheet open to figure it out. Options were pretty minimal. Fries were qualified as not GF due to a shared fryer - so why are they on the GF list ? GF menu said no GF buns yet the regular menu showed that got an extra charge you could get a GF bun. Disappointing
Great experience if you are lucky to get a good server. I told my server I have celiac and she was amazing. She told me about their gluten free buns, which are delicious and even taste better than regular buns. She also told the chef and he made sure to wipe down equipment for no cross contamination. When I went I was also new to being gluten free and almost ordered onion straws..until the chef sent my waitress back to check and make sure I knew they contained wheat. knowledgeable and overall friendly staff and restaurant.
The computer generated list of acceptable foods is non-sensual. Ok to have the bruschetta chicken sandwich, but don't have the bruschetta or the bread. The do offer gluten free rolls, but don't mention it on the printout. No prices on the printout and they don't give a regular menu unless you ask for it. Manager and staff were not knowledgeable about the menu, just kept referring me to the confusing computer generated list. Finally had a plain chicken breast with lettuce and tomato. Came with no condiments, had to wait for the waitress to come back to ask for them. On the plus side... They do have a dedicated fryer. I've eaten at other Red Robins that were great ... But this one is off the list for me.
I had been meaning to try Red Robin dsince they tout having a "gluten free menu". What they have instead is one of those hard to decipher lists that hardly matched the menu. The waitress was great and tried her best. I noticed just bland, seasonless choices on the menu. She worked with me and we thought we found something good. When it came out the cook had freaked over having an allergic person. My burger was dry and flavorless. The toppings were microwaved rather than sauteed and were rubbery. The sweet potato fries were bland and in tiny pieces like I got the dregs out of an old bag that had been in the freezer too long. I don't plan on trying Red Robin again. The only thing they got points for was not making me sick.
Good gluten free rolls, manager said they cook everything on a separate grill to avoid cross contamination, however, I've gotten sick twice now eating there.
Best hamburger joint around! Their gluten free bun is delicious. Plus, the service is excellent. Be sure to get their loyalty card. After nine meals, the tenth is free!
My son's favorite
Gluten free buns and a separate frier for the fries. I can have fries again!!!!! All the staff is super knowledgable about gf options.
Gluten free hamburger buns, dedicated fryer, excellent.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
Great. Staff was educated and helpful.
Nice allergen list - though it isn't always updated. Request the manager and they can print out a new one. They have GF buns. They also will fry your fries separately if requested (they will be in a yellow basket as opposed to the normal red baskets),
Love that they have gf buns for sandwiches and burgers. Their sweet potato fries are great gluten free too. One visit here I did get a regular bun... Luckily I recognized it as being too soft and squishy to be true gluten free bread and had the server double check back in the kitchen. They ended up preparing me an entirely new meal and did not charge me for it. I appreciated the efforts they took to fix the mistake, but it does make me a tad nervous.
I am a celiac and have eaten hamburgers and fries here many times -- they have lettuce wrap options but now have GF buns. They have also changed their seasoning to GF. I have also had salads. I am extremely sensitive to gluten And have never been sick.
Really good burgers. They even have gluten free buns that are really good. They accommodate gf people really well! Over all it was great!
Been here several times and never have problems. Food is always great.
they take all food allergies seriously. tell the server about allergies. manager over sees order from start to finish. they have separate fryers for gluten free fries. gluten free buns. very impressed. have eaten there gluten free several times with the same care and concern. they even have gluten free beer. they are working on gf desserts and appatizers. highly recommend.
Horrible for a gluten-free diet! No GF desserts, soups, or appetizers (except for hummus w/o the pita bread). Only one entree - the Ensenada Chicken Platter; however, it needs to be ordered without Baja Ranch dressing, Ancho marinade, tortilla strips, or salsa. That makes it pretty much just plain chicken breast! I was wary of the bleu cheese dressing, since their bleu cheese crumbles are not GF; but the dressing probably comes in a gallon jug from some manufacturer other than whoever provides their fresh bleu cheese. I give them one star only because they actually have a GF menu... The experience actually left me hungrier than when I went in!
can enjoy a burger! They have gluten free buns.
My first time in Red Robin. I looked at the GF menu and saw burgers with "no bum" listed. Bummer, since I was looking forward to a normal burger. However, upon asking, I learned that they *do* have GF buns, and a dedicated GF fryer. It's a burger and fries for me today, just like a normal person! The service was prompt and courteous. The burger was great, and I was so happy to have French fries, I ordered a free refill. Awesome.
Very good! Nice to be able to have a burger with a bun and fries.
Great Burgers & Fries!!!l
I'm traveling from a place where the Red Robin's are very well trained on GF and cross contamination and this RR service was not good at all! And not eager to help either! My entire party not GF still ate here, I did not !!
Great food and friendly waiter
My husband and I saw that Red Robin had gluten free foods. So we called to find out how much was gluten free. The barbeque sauce is not gluten free which was a deal breaker. It was surprising to us that it wasn't gluten free when Nordy's in Loveland's barbeque sauce are all gluten free except for one.
Red Robin does a wonderful job ensuring that food is safe for people with gluten allergies. The servers are very knowledgable about the gluten free items, and they usually always double check to make sure our orders are GF. And the burgers are amazing either with a gf bun or on lettuce!
I've only known of my celiac for a few weeks, but this is the best GF chain food I've had so far! They actually have GF buns that are REAAALLY good!!! Staff was very friendly and willing to answer questions!
I've eaten here 2x. Once I got sick, once was perfect... Let me explain. I ordered off the GF menu both times. The first time the waiter said the sweet potato fries were "fine". Ugh... Guess not... Second time... Knowledge is power... All fries are fine IF they are done in the dedicated fryer. That's what I thought I was getting on the first visit. You must request them out of the dedicated fryer even when ordering off the GF menu. And ALLERGY FOOD comes in a yellow basket. Not the regular red one. So first visit I got regular food and sick... Second visit... 5 stars!!! Knowledge is Power!!
Delicious, soft buns and a knowledgable staff!
Great burger and served on a gluten free bun. Steak fries are cooked in a dedicated fryer I ordered without seasoning and they were delicious. Wow a normal meal!! Justin H. was my server on two different visits and he was superb. Thanks Red Robin keep up the good work.
Staff was very careful and knowledgeable, I had a great experience.
A burger and fries in a regular restaurant is a real treat, sweet potato fries are GF. My friend, not on a GF diet, was surprised and offended that the GF bun costs extra. I am used to that, but it would be nice if it was not extra.
I love this Red Robin! We eat with my gluten free daughter here all the time. Fries and ranch are okay and she usually has a chicken quesadilla with a corn tortilla instead of flour or the kids grilled chicken sticks. Hopefully a gluten free bun is around the corner!
We love RR. Very knowledgeable about gf. Dedicated gf fryer. Delicious gf buns. They charge $1 extra for the gf bun but well worth it. We travel a lot and always look for a RR because the service is always good and gf knowledge and food is always consistent.
My goodness! A REAL gourmet burger with a BUN and fries at a restaurant! Manager brought out the GF food and it was on different color plates from the rest of the party. I was constantly doing a happy dance in my seat. Sooooooooo yummy! Now this is my GF teen's favorite place!
Very knowledgable staff, and really seemed to understand the risk of cross contamination!
I have been back three times with my daughter to this Red Robin. They are on top of the gluten free. We've had great success! My daughter has Celiac, so I'm checking out the restaurant before I bring her. I asked for the Gluten-free menu and they brought it out. The recommendations for burgers were no bun, but it turns out you can order a gluten-free bun for an extra fee. The bun is fantastic! They were very serious about the kitchen being safe with the food and have dedicated fryers for French fries. They seen very aware and concerned about preventing gluten contamination. I hope to hear reviews from others that they are as safe as they say.
Great GF Bun and fries Always attentive
they have gluten free menu and staff is very helpful
Had a great experience. The staff went out of their way to make sure I got what I needed. The hamburger bun is the best GF bread I've had dining out.
My experience was wonderful! They gave me a GF menu, I asked about the burger bun and they had them. I so enjoyed being human and eating a cheeseburger and fries and not having my stomach revolt within 20 minutes. Great waiters/ waitress. Wish there were more stars! I will go there again when I travel to Albany. Thanks to all the staff!
Always state you are gluten free when ordering and they make sure everything is safe for you. They color code your basket so no one misses the fact it is a special order They have never been out of gluten free buns when I go there and their GF buns are some of the best I have ever tasted.
Very knowledgable staff about gf
Enjoy burgers here about every other month. They offer Udi's gluten free buns, however I order my burger without to lower my carbs intake.
I was so spoiled!! Best eating out experience I've had since I took gluten out of my diet! They were knowledgeable about the gf issue, I was even asked if I was allergic specifically, and they altered my burger to truly gf, which is good because I would have gotten glutened otherwise. Apparently their guacamole is not safe by the way. On a family celebration night, this took all the stress out I usually go through and we all had a very nice time
Awesome burger and fries! I had a bacon cheeseburger with a gluten-free bun, excellent. They have a dedicated fryer for french fries so there is no chance of cross-contamination. They offer a printed and dated GF menu that gets updated on a regular basis. Their seasoning salt is also gluten-free. Beemer Bob
Service is great but not when crowded. The gf buns are Udi's buns and each time I have come, the buns are always served overcooked and nearly too hard to eat. It's disappointing because the Red Robin in Carlisle and Hershey are so good, with gf buns served just right. However, a friend said that if you specifically ask for SOFT buns, they will comply.
best red robin ever. the gm had an aunt with celiac disease so he told us he takes extra care in training his entire staff. We went there times in three days on vacation. my husband who is normally sick after ever trip to red robin had not one bad reaction. Wayne is the gm who made us feel welcome each time. Servers Jeremy and Clarissa were great too! wish this location was closer to home.
Knowledgable staff. Gluten free buns and fries
My son loves the g-free burger with a bun!! Knowledgeable management too!
Clueless waitstaff and unpleasant managers who don't want to be bothered by someone who has gluten issues. I was advised by the manager to not eat there at all.
Found a breaded onion straw in the middle of my gluten free burger. Unfortunately, I found it by biting into it. Thanks to these guys, I spent the next week glued to the restroom & in terrible pain. I will never take the risk of eating here again. I wish they would take cross contamination seriously because the GF bun is great.
Love, love, love their gf buns!!! We eat here all the time. You have to ask for no RR seasoning on the fries & you're good to go.
staff is knowledgeable and there are gluten free buns. However the buns were dry and crumbly and didn't taste that great
Great burger! Avoided the fries. Heard or read somewhere they weren't GF?
Great options for gluten free including GF bun, GF fries. Basket is different color from "regular" food. Only issue is that they don't have a GF menu, but an enormous binder that is hard to navigate and screams allergy. Would it be too much to ask for an actual menu and not an enormous book?
Great place for celiacs. GF hamburger in lettuce wrap is great. Salad with grilled chicken breast and honey mustard poppy seed dressing yum. GF fries yay! love this place. Service always great.
Awesome buns. Royal burger is great.
They are awesome! I love the gluten free bun. We eat there often and have never had any problems.
My fiancé and I ate there with no problems.
Always loved Red Robin before going GF. Still tastey! Love their salads. And they have the best fries.
Had a good experience here having Red Robin g free fries (no seasoning) and g free Red Robin burger with cheddar cheese, lettuce, tomato, pickle, and Red Robin sauce (which is g free). Having been to many Red Robins nationwide, coast to coast, ordering the same meal, I feel safe eating at this chain.
I have several allergies. and I didn't have a chance to review menu or call ahead or anything. so i was nervous but Jessica(mngr) and Kurt (server) went way out to create something I could eat here. Even adapting a cooking method that was diff so I could eat chicken. Telling me how they did it just in case the server asks next time I come in. This site of Red Robin was fabulous.
GF buns are good and they have a dedicated fryer - nice treat for the whole family. We have eaten here several times and always have friendly, careful, knowledgeable staff and a good experience. With 3 GF/DF diets in the family it is one of the few places we can consistently dine.
Waiter had trouble locating the "allergy notebook". Gluten free indicated one could order some burgers or grilled chicken dishes without a bun or they will begrudgingly serve with lettuce wrap. Burger taste like something had been burned on the grill & the chicken was rubbery. Waiter was borderline rude as if he didn't have time for anyone that required a little extra effort. We won't be back !!!
love red robin!
We have been eating there for over a year at least 2x a month. My daughter and I have NEVER had a reaction and we are SUPER sensitive. Love the gluten free bun option, but having it lettuce wrapped is just as yummy. Gluten free fries are amazing, The staff is VERY knowledgeable, attentive and friendly. A definite Gluten safe place to get a delicious burger and fries. YUM!!!
Family-friendly!! My fourth time back to have their scrumptious hamburgers on Gluten-free buns!
Absolutely amazing place to eat gluten free. The staff and management go out of their way to ensure there is no cross contamination. They serve anyone, with a food allergy, out of a yellow basket instead of the typical red basket. The manager, Jeremiah is gluten sensitive and actually cooked my meal himself. We have gone there twice and each time has been a great experience!,
The gluten-free menu here is pretty good compared to other places I've been to. Lots of different burger options. (I usually get the one with bacon and a fried egg on top - YUM!) They now feature a gluten-free bun at the Gurnee location and it's delicious! I love being able to have a normal burger alongside nice, hot steak fries from a dedicated frier and not have to worry. Sad there aren't really any appetizer or dessert options, but if you're looking for a good, inexpensive dinner, this is your place.
my whole family enjoys the food and service. you can het a gluten free bun or a lettuce wrap for your burger. I have never had a cross contamination issue at this location. my personal favorite.
Great food allergies list! I go to this RR multiple times a month and have wonderful service that is always attentive to my gluten allergy. Managers make regular appearances and the staff is very quick to fix any errors right away. This staff is particularly friendly and helpful! It's also very beneficial to be in their Red Royalty program!
excellent service, great food! we love Alfredo and Stephanie, great servers!!!
Very informed staff! My waitress even pointed out the caramel food coloring in the patty seasoning to make sure I wouldn't have a reaction.
We had several experiences at this location, mostly wonderful, however most recently the server was terrible and the manager appeared overworked. My wife who needs to ear GF got sick after eating there. We may eventually go back, but not for a while.
This isn't a bad option in the least. Yes, their menu is more of an allergen menu than a gf menu, but it's still a tasty menu. Their burgers come lettuce-wrapped OR you can get a gf bun. And the bun tastes good. There are other gf options - I typically get a salad. But the ranch dressing isn't safe, and that's highly annoying. Also, the staff is barely knowledgeable. We have always been able to ask for an ice cream shake, no malt, and been fine. Suddenly, it's impossibly to not add the malt - even though they make shakes and malts! And they've reassured us that the malt is added in by the chef/cook, not premixed. I don't know what their problem is, but when we ask for the gf menu or order gf, I ALWAYS get an eyeroll. Seriously? Get over it.
Gluten free menu is really just an allergen menu of safe choices for all of the top 8 allergens, including wheat and gluten together. They have a dedicated fryer for French fries, and the burgers are grilled separately from the buns.
great burgers, I think I actually prefer the lettuce wrap to the buns they provide as the buns are quite dry and crumbly
I was very happy to learn that red robin had gluten free buns available and my first few experiences were great. When I was there last month my burger arrived and the bun felt wet and spoungy.Wanting not to be difficult I asked the waittress to bring me a new bun. She apologized and shortly after the manager came and offered to make me a new burger which I declined and thanked her for her concern I left happy with their response. Recently, I went back and this time my burger and my husbands burger were lukewarm and the bun was extremely stale. Parts of it were actually crunchy and not edible.
Gluten free buns!!
Wait staff is great about communicating gluten allergies to the kitchen and kitchen staff is careful about cross contamination as well. A trusted source for me!
very poor gluten menu. No buns or bread as described. small salad dressing choices
There gluten free buns are fantastic, the one next to Van Mall is really bad, the one off of 164th St. Is amazing, great customer service, food was made really well, came to our table fast. Was very impressed, But unfortunately the one next to Van Mall is the complete opposite of the one on 164th.
I was given a piece of paper that told me how to modify the items I could have gluten free. As far as the burgers go, anything that would have made the burger unique had to be omitted therefore, the burger would have been plain on a gf bun. Not what I was going for. I ended up getting the hummus app for my meal. It was good, and the grilled zucchini was nice but it was cold by the time I received it.
waitress was clueless but nice. she ordered me a guacamole burger because she just wasn't sure how to ring in my order. manager helped her reorder it but she still brought guacamole on the side. their guacamole I'd not gluten free. ???? manager no where to be seen after that. not even busy when I went? ate my new burger and did no get sick so it was good
Love the Red's Tavern double burger with gluten free bun!!!
I have to say that I read the review below this afternoon when looking for somewhere to eat lunch. It's very hard to find GF stuff in Montgomery so I took a chance and decided to go for it. My server Candee was awesome and very knowledgeable about the menu. She reassured me that they completely change the oil for the fries and will not place anything else near the food. I also have other allergies such as fish/shellfish and milk, so it's especially hard for me to find things to eat. I had the Simply Grilled Chicken burger with the optional lettuce wrap. It was delicious and flavorful. I will definitely be going to this restaurant again.
I love these burgers. I usually get them wrapped in lettuce and that makes them very messy. The gluten free bun is pretty good, though. The only thing I don't like about their GF menu is that it is basically just a bright yellow binder that screams "I have an allergy!" The food has always been excellent so I guess I can't complain too much.
So happy to see review that said they had gluten free rolls. Since it was almost a year ago I called to check and they said they do. I asked for a gluten free menu on arriving and it showed that they did not have gluten free rolls. I asked the waitress and she said they do! I was soo happy because I was going to leave. So my burger and bun was delicious!! I also got the fries w/o the salt. They were very hot and stayed that way along time! Our waitress was great! She answered all of my questions and if she didnt know something she checked into it!!!! Will definitely be back! Thanks for the best gluten free rolls I have tasted!!! Gave it 4 stars due to info on GF menu being wrong!! Other than that it would definitely be a 5!!
Pretty disappointed in the Spokane Valley location. My burger came out with Bruschetta salsa, which is not gf. I had to wait to even tell the server, then my family(including a 2 & a 4 year old) ate while my food was re-made. Then they didn't offer any sort of compensation, just a "Sorry. Good thing you noticed." Even charged extra for gf bun & sweet potato fries. Awful experience, & now hoping they didn't gluten me from cross contamination. They might need some sort of training.
great food..good selection
At red robin, I get the lettuce wrap burger with sweet potato fries. You can also order it with a salad, or unseasoned steak fries. They also have a gluten free menu with other choices, like a burger with a gluten free bun, or if you are a kid, grilled chicken on a stick.
Staff was very friendly! Our server had a child with Celiacs so she was very helpful. The gluten free menu was in a notebook and was very thorough about how we should order our food to be gluten free. We'll definitely be going back!
had a great meal. the manager her self brought me the gluten free menu and watched them prepare my burger! it was a very busy night so I was very suprized to get such attention. great food and no problems
This location did a very poor job of accommodating a gluten free diner. I was given the allergy menu, and ordered a turkey burger , gluten-free. Luckily, I read the menu closely or I would have been in a world of hurt when the server brought the burger smothered in the non-gf mayo sauce. He was no where to be found, and my niece was left to eat her kid's meal by herself. Another waiter saw I wasn't eating and asked if there was a problem. He was surprised at the lack of knowledge by kitchen staff and took my burger away. A few minutes later the original waiter brought me a "new" burger which was really jut the original burger, still swarming in mayo, on a new gf bun. The manager, who took quite some time to make it over, offered me yet another burger and I declined as my niece was already done eating and I no longer wanted to take my chances. She offered me a gift card for future visits, which I found rude as they would not just pay for my Niece's food, the same amount as the gift card. This truly was an awful experience, and another lesson in reading carefully.
Staff is fully aware of cross contamination. Great burgers and fries!
The GF menu has many choices and the gluten free burger was so good. The bun was perfect. The workers were also very knowledgeable and helpful. I will for sure be back.
The food was great, service too. Manager brings out the GF, really seems as if they care. Good choices and never sick.
We left this restaurant because they really couldn't tell me my food would be gluten free.
Second time I have been to this location, both times I have been less than satisfied, they do not carry gluten free buns here, the greeters asked "wait do we have a gluten free menu?" and fairly sure I got some cross contamination... do NOT visit this location!
They have a dedicated fryer for the frys and they were delicious! I was told I should get them without the seasoning salt as they felt it wasn't safe even though the gluten free suggestion paper said it was ok. They also have a gluten free bun for my burger that was delicious. I was so pleased with my experience we ate there twice in 3 days. No ill side affects! I love Red Robbin!
As a gluten free teen, I have been suffering from a lack of, well, good food. My boyfriend took me here a week ago since we heard they'd gotten a gluten-free bun, and I actually called back the waitress to make sure she hadn't given me a normal burger by mistake. It was DELICIOUS. I plan to eat here as often as possible :)
Terrible service. The server said they were unable to make me fries without the seasoning salt to make them gluten free. So I had to get a side salad instead and he had know idea if any of there dressings were gluten free and I had to ask him twice to go check. My turkey burger arrived cold in the middle. Bad food, bad service. The Red Robin in Wilsonville has always taken impeccable care of me so I was expecting the same.
Good idea as said before. Gluten free menu was a joke. But good effort on their part. Crossing my fingers that I don't get sick
The GF bun is very good--soft and tasty.
They have GF buns and a separate fryer for French fries! Yumm-o!
I love their gluten-free buns! Very knowledgeable and a dedicated fryer!
Great staff. They will put an allergen alert on your order to ensure everything is safe. According to the waitress, the people in the kitchen will clean up an area and wash there hands when they see the allergen alert. Fries are in a dedicated French fry fryer.
Wonderful burgers and fries! So much so that i asked the manager if he was sure it was gluten free! Mmmm yummm
I ordered the Sauteed 'Shroom burger on a gluten-free bun (which is $1 extra). I didn't realize that ordering gluten-free gives you a flavor-free meal. The burger must come loaded with gluten usually because the version that they brought me had ZERO sauce and a pile of very plain mushrooms. I wish that the waitress had mentioned that it would come with no sauce or spice because it was beyond bland. The bun is good, but keep napkins handy because it can get sort of soggy and crumbly on the bottom. The steak fries were alright but didn't make up for the burger. If you eat here, make sure to order something that doesn't need any sauce to be tasty.
Awesome. I've been to other Red Robin restaurants and this one is much better. You tell them you want to order gluten free and they tell you exactly how they will be preparing your food in a dedicated preparation area. They even have a dedicated fryer for fries. All the staff is familiar with gluten-free food handling. They bring your food out separately so your food doesn't get contaminated with your other guests. They even have UDI's gluten free buns for a dollar extra.
Awesome place. New GF buns are great. They are very careful about cross contamination. I highly recommend this location. update - A change in management has made a big difference here. We were loyal customers but probably won't be back. GF menus are outdated, level of concern for allergies way down, they don't want to give you fries as an appetizer for GF anymore, even when you are buying a burger with bottomless fries. Go somewhere else.
The gluten free buns they charge extra for :-( but don't tell you
Awful gluten free menu. Nothing on there but salad dressing and water. Very very disappointing. I would not recommend it to anyone.
the gluten free bun is delicious!
Gluten free buns were pretty good--better than most. Bottomless French Fries are also GF. They serve specialty foods in a different colored basket so less chance of mistakes when serving entrees.
Very educated staff, always prints out a fresh gf menu. To Lauren's comment, I go to the menifee location a lot and they know what gluten free is and have there buns.
Very good burgers served on a gf bun. Sweet potato fries are gf too. Staff is knowledgeable.
I am very sensitive to any kind of gluten contamination, & I eat at Red Robin all the time! I just ask for their allergen menu. They have tasty gluten free buns & a dedicated fryer for their French fries!! Good burgers too!!! I do make sure to always ask for no red robin seasoning on my burger or fries as I read once they contained gluten..
Enjoyed having a burger with a bun but wish the menu would specify which of their toppings are gluten free
The burger patty was okay and huge. More meat than I'm use to. Steamed broccoli was rubbery.
I get a great gf meal every time I stop here. This restaurant really gets it. They even have gf buns and a dedicated fryer for French fries (excluding sweet potato fries).
For a hamburger place, it's pretty good. They have gluten free buns so almost any hamburger can be made gluten free. However you still need to tell your server about your gluten allergies to hopefully eliminate the possibly of cross contamination.
First burger I've eaten out with a bun in over two years. It was one of the best burgers I ever remember having. I was impressed with the servers knowledge. She informed me that she would also bring me fries without the seasoning, because it was not gf. Awesome experience!
This restaurant goes above and beyond! I am gluten, dairy, and soy free and they were super accommodating!
They have an 'allergen binder' not an actual menu. But very helpful. Their GF buns are pretty plain and very thick/dense... but still nice to be able to eat a burger. Staff could be trained a little better, but they weren't clueless like I have experienced at so many other restaurants. Overall a good choice.
No gluten free menu. They really didn't even know what that was.
Excellent service, knowledgable staff, & good gluten free buns.
I enjoy red robin, especially the gluten free sweet potato fries. They generally have gf hamburger buns. I haven't ever gotten sick but I have a VERY sensitive friend that usually does when she tries to eat hear. So not the most careful but better then others.
Their store bought gluten free buns aren't terrible but it's pretty much a plain chicken breast sandwich or plain burger ( they offer lettuce wrapped burgers too). I don't think their fryer is dedicated for fries only. No creativity, but will get you by.
good food and gluten free buns. never had a reaction here.
My son absolutely loves their GF buns! Also they will fry your French fries with table salt by themselves since the seasoning is not GF. They are always very accommodating! One of our fave places to go.
I have eaten here a few times, having a gf bun and fries but I have had a mild reaction the first two times and the last time it was bad enough to not eat there again. So sad cause it was nice to be able to eat a bun and fries like everyone else.
ordered a gluten free chopped salad (without blue cheese and croutons). when the salad arrived I was surprised to see blue cheese on the salad and asked the waiter. he assured me the blue cheese was gf. as I was about to take my first bite, the waiter came back and said he was mistaken and the blue cheese was indeed not gf. close call....
Love that they now serve GF buns for their meals!
They have a gluten free menu and gluten free rolls for the burgers now. Knowledgable staff. Great manager.
waiters aren't sure about the gluten menu...ordering from the gluten free menu I was asked if I wanted the regular burger. then when I got my food my "protein" burger had the sauce I couldn't eat. foods ok service needs to b more cautious of allergy menus
I asked for a gluten-free menu when we arrived, and the hostess promptly brought one. I ordered a burger with gluten-free bun and sweet potato fries. Yum! I was very pleased with my meal and the service given. The bun costs extra but worth it! Recommend!
LOVE Red Robin..best gluten free buns ever.
Red Robin is a family favorite. The managers wife has Celiac so he really knows his stuff. Dedicated fryer for fries, and GF buns. We have been there 20+ times and love it. PS. I was told that even though the seasoning does not list wheat in the ingredient list, RR cannot guarantee that there was no cross-contamination in the production, so if you have Celiacs it is safer to avoid it.
GF Buns!!!! The burger and GF fries were awesome. :)
Just discovered this place had a gluten free menu. Amazing! When the hostess seated us, I asked for the GF menu and she happily brought it and gave me some tips. They do have a GF bun for a little more money. It was the best burger I have had in a long time!
Gluten free burgers(with bun) and fries.
Zero Stars!!! Red Robins Gluten Free menu SUCKS!! It's honestly two burgers and a chicken breast and hummus. You're paying full price for their regular plate that comes with trimmings and sides for just meat. I DO NOT recommend eating there if you need gluten free.
Fries are always delicious although i've heard they're not 100% gf. Yes some locations have gf buns, but if you're also vegetarian/pescatarian, you're SOL. RR took the salmon off the menu and the other fish/veg options are full of wheat. Now i only go for freckled lemonade.
Their GF buns are sooo good. They also have a dedicated French fry fryer here
Red Robin does a very good job accommodating people with gf. Staff is always friendly and the food is good. One of the few places you can get a good gf bun.
Today my husband and I ran the 2012 Hell Run at Buckeye Lake in Ohio to celebrate our 5 year wedding anniversary. Our in-laws even came out to watch the event and they grabbed some great pictures. We were starved after the event and decided to head back towards our house. I saw on Find Me Gluten Free that Red Robin had gluten free menu and after some internet searching found that they even have a gluten free bun! Hell Run 2012 This trip was not healthy by any means but I figured we just did this 5k right with obstacles so I decided to indulge in a gluten free cheeseburger. After all, I have to try it for all of you right? This was a GREAT cheeseburger. Not only did they give me the gluten free bun but they cooked the french fries completely separate so they wouldn't be contaminated with the other fried gluteny stuff. This was so exciting! I don't think I've had french fries in months. The bun was fluffy and big, the burger was juicy and it hit the spot perfect. My husband even got a gluten free bun and shared my fries, which he enjoyed as well! Highly recommended! They were very sensitive to my celiac disease and gluten free needs. Only downfall - I smell like a big greasy onion after eating there!
The waitress was very knowledgable. I had an excellent salad and wonderful service. My new favorite restaurant.
I love this place. Their gluten free buns are delicious and so are their lettuce wrapped burgers. Their fries are fantastic too and are cooked in their own fryer so there isn't risk of contamination from other fried foods. Yum
Be sure to order from their GF menu specifically as it changes every month. I always ate their salsa and guacamole but all of a sudden it's not GF. Managers are knowledgable and accommodating but the kids working there are not.
The GF bun they have is great! Very accommodating!
It was so so
love going here! most of the staff take gf very seriously and I have never gotten sick here! they have gf buns but I haven't tried them yet. (love the lettuce wrapped option) also if you are avoiding dairy make sure they don't season your fries and don't use the red robin seasoning.
I was quite impressed with the concern the manager took in my gluten free choices. After calling in a to-go order, I was called back by the manager who told me certain items I requested as toppings were not considered gluten free and he made some preferable recommendations. The fries, I was assured, were cooked in a designated fryer to be gluten free.
We have not been happy with the service or food quality on our last two visits. Our last visit it was very apparent that our waitress was not trained in the GF menu. Our family just didn't enjoy this location and we won't be returning.
Great experience! The manager, Debbie, and our server, Barron, were knowledgeable, professional and friendly! The food was excellent - having the ossasional burger and fries was a real treat - and the bun was excellent. I highly recommend this restaurant!
Red Robin is terrific! They never run out of their gluten free hamburger buns and they're so nice and friendly.
This place is awesome! Whenever I want to go out to eat, I try to find a red robin as my first choice. They do the best lettuce wraps I've ever had at any restaurant. They have a gluten free bun for extra, but I prefer the lettuce anyway. Make sure they give you gluten free fries for your table's refills.
I ordered two burgers with my girlfriend both in GF style. One in a lettuce wrap and the other with the gluten free bun. There is an up charge for the GF bun, but it was tasty and soft. Totally delicious both ways. I prefer the lettuce wrap. I like that the fried and gluten free by ingredients, but the one kink is that they're not necessarily GF when fried.
Parker Red Robin has been very accommodating. My son gets the cheeseburger w the gluten free bun and is very happy. He gets the fries too as they have a dedicated fryer. Never had any problems after eating there.
We were fans of Red Robin before we went gluten free and were ecstatic to learn that they (at least at this location) have gluten free buns for their burgers. The buns were actually the best tasting GF buns we've tried yet and the fries were GF too (thanks to a special fryer they keep available for that). The manager even offered to sell us as many bags of the buns as we'd like, at cost! Will enjoy keeping this on our favorites list with our GF lifestyle.
They really went out of their way to make us feel comfortable. They fry the French fries in a separate gluten free fryer and had a different colored basket for our food that showed all the servers that our table was gluten free. My child who has celiac disease and is very sensitive to gluten had no adverse reaction after eating here. Would definitely do it again!
Up to date gf menu and gf buns!! YUM!
Asked for a gluten free menu and was given a take out menu, after explaining I had food allergies another server then brought me an allergy menu. When ordering my food I was very specific about my allergy and my needs and the server asked me 3 times if I was positive I couldn't have croutons on my salad because he thinks they are gluten free (they are not!). When my food arrived, it was delivered by someone other than my server, I asked if it was an allergy meal (as other red robin locations always announce this when delivering my food) I was told they didn't know because they weren't my server. At this point I was very hungry and didn't see anything suspicious about my meal, so instead of double checking as I should've I ate the meal and got very sick. Not sure what went wrong, but I will never be going back to this red robin again.
Red Robin sets the gold standard for gf dining at a restaurant. Separate cooking and prep area, everything labeled and most importantly, great staff training. We've eaten here dozens of times and never had an issue. One tip: ask for extra no salt fries at the end of placing your order and they will bring you a couple baskets before your meal arrives. Gf orders take a little longer since they make it from scratch.
Good menu, good food, relatively knowledgable staff, willing to ask questions.
This RR is the worst! So much so, we finally gave up and won't return. We've sent back more burgers done wrong than we're made right! Always over cooked and rubbery, and service is bad to inconsistent at best. Plenty of other better burger choices in the area without paying for bad food and service!
Enjoyed hamburger on a tasty roll along with gf fries!
Gluten free rolls warm and delicious! Staff was careful to explain exactly how they prepare foods
Bothell Washington. The gluten free buns are fantastic! My favorite is the double tavern burger (smaller patties than the regular large size) on a gluten free bun. It was amazing, The patties fit the GF bun perfectly. I felt like a normal person, like I was eating a real hamburger. Service is outstanding.
Love their gf buns and they are very aware of gluten allergies
Terrific service from Trav. Knowledgeable on gluten free needs, and very kind. Ordered g free burger with g free bun and fries (made in separate fryer) and daughter ordered grilled chicken breast with g free bun. Delish! For once, my whole family had a sandwich and fries, together! And we passed the three hour mark of not getting sick after a meal out! Terrific!
Outstanding GF service & knowledge & the food is excellent - GF hamburger buns & fries!
Outstanding food and extremely knowledgable staff. Fourth Red Robin I have been to in as many locations & every single one has been top notch. Not only great GF practices but great service & food!
I am a Celiac Disease-diagnosed traveller. The restaurant manager and server were very accommodating to our specific gluten free needs. The manager said that the peanut allergy and gluten free needs were the most popular dietary restrictions for their restaurant, so they were used to cooking in the kitchen to meet the customer needs and requests. The fries are made in a separate fryer, although next to other fryers. The gluten free bun was delicious with my burger, cheddar cheese, lettuce, tomato, onion, and mayo. I had lots of fries (they're limitless) without seasoning, although our second batch did have a little seasoning, which I ate. My g-free daughter had a grilled chicken breast on the g-free bun with cheddar cheese, lettuce, and tomato. She also had fries, and neither of us were sick at the 2-3 hour mark after dinner. I never found out if the fries seasoning is g-free, because there is conflicting comments online. Recommend reading the ingredients list on the seasoning when you visit for up to date info. I was pleased with the attention we received to help us eat delicious, g-free sandwiches.
I have had the GF burger there on more than one occassion and it was absolutely wonderful. It is great to be able to eat a burger with your family and friends and not have it wrapped in lettuce or put on a plate with a fork and knife. Staff is wonderful and seem to have the knowledge needed to prevent CC. Love it and feel like the bun is worth the extra buck or two.
they offer a gluten free bun (for $1.00 more). Not much education on how to prepare GF food. The GF burger comes with American cheese. when I asked if they were sure it was GF, the response was, well its on the GF menu. I changed the cheese to cheddar, the manager came to ask me if I was sure I knew what I was doing sence cheddar isn't on the GF menu. they did try very hard to accommodate me.
Never a problem. Love red robin!
Their gluten free buns are awesome. only down side is the lack of options for sides. Would be great if they would dedicate a one of their fryers to fries so we could have that as an option. Service was incredible very friendly and well educated on gluten free items. Our server Lisa was great
There's no gluten-free bread/buns available at the Red Robin restaurants in my area. The GF menu indicates the only way to make items GF is to order them without a bun, or with a lettuce wrap. Sigh. I was so hopeful that I could have an entire burger out for a change....
I must say that I had a truly pleasant GF experience at this Red Robin in Montgomery, AL, while on my way to a business trip in Atlanta. I was nervous to try this place, considering the GF menu having SO MANY disclaimers. Upon calling, the manager Derek reassured me that they offer GF buns, prepare the food very carefully to avoid cross-contamination, and have a dedicated GF fryer for the french fries. With this reassurance, I decided to give them a try (a bold move considering the major business meeting I have in Atlanta tomorrow). My waitress, Toya, was even more reassuring. She quickly instructed me not to use the special Red Robin salt seasoning on my fries, and shared with me that a she regularly has people request GF accommodations. Pam from the local GIG group also recommended I try it, after sharing that their support group recently had a meeting there. I will definitely returning to this Red Robins and hope to have similarly pleasant experience at other locations within this restaurant chain.
This RR is great! The server knew all about how to make my meal gluten & dairy free. I had no reaction to anything & the best part was I got to eat French fries! Be sure you explain to your server all of your needs. The food was delicious! 5 stars from me!1
Gluten free buns and very knowledgable server. Would definitely recommend!
Have eaten here on several occasions. The service is knowledgeable regarding gluten free dining. The special menu has a variety of gluten free choices, there are other allergen menus as well. The fries are great and the bun is well worth the extra $1.00 if choosing a burger. Well worth a trip out.
I have ate here a few times. I havnt gotten sick from the food yet. They almost always involve the manager when you ask for a gluten free menu to make sure you have a safe and happy meal. They have gluten free buns but I think they microwave them to defrost them because lately they have been comming out tough and rubbery like. They usually don't ask me if I would like more fries on my bottomless fries (most likely cause they don't want to moniter the kitchen staff to make sure they don't season the fries). They used to have the California burger on the gluten free menu which is what I always got but now they have taken it off :( Over all though, if you are craving a burger and fries this is pretty much a safe bet.
red robin is wonderful with serving good gf foods! now when I want a burger I can even get the bun!
Best Bacon Cheeseburger since going gluten free!!! Great Hamburger Bun!!!!
Manager came to table very helpful
Yum! Love their gluten free bun!
The waiter was incredibly knowledgeable on gluten free menu items. He double checked that we had an allergy and informed all the kitchen staff to be extra cautious. Later the manager came by to check on us and informed us that our meals were handled in a separate area than the normal meals to prevent cross contamination. :) we both got the gourmet cheeseburger. I ordered mine with no bun(can't stand fake bread) my husband ordered his with a GF bun. I tried the bun and it actually was pretty good. Over all, the burgers were good. Side of steamed broccoli was sub par- I didn't know you could mess up steamed veggies. But staff was friendly and accommodating. If you go, you MUST try the sweet potatoes!!
This restaurant always does a great job. I get the California Chicken Sandwich, on a gluten free bun. No seasoning on the fries. One of my favorite options for dinner or lunch
This Red Robin is the only one in Colorado that has a separate GF fryer in a separate designated area of their kitchen. They have always been very careful and accommodating. It is hit or miss whether the GF bun will be good. I have found if I order the mayo on the side it seems better as they tend to put too much on the bun. Also if you don't like the bun the will remove the cost of it or replace it with a fresher one. Be sure to sign up for the rewards card, its a real $ money saver if you go often, plus the free burger for your birthday!
The staff is amazing! Our first visit was an amazing dinning out experience for my daughter. Red Robin in Mayfair could not have done enough for her when we told the waitress she gets very sick from gluten..thanks for setting the bar high Red Robin..
The Gluten free menu leaves many options and my wife really enjoyed her entire meal without having to worry about what ingredients were in the food. The Gluten free buns are surprisingly very good, which completely shocked my wife and made the burger that much better! Although the price is higher than most burger places, it's well worth it knowing my wife can enjoy an entire meal worry free!
This was our first time we went to a red robins, we loved it. Our waitress Candice was perfect also, they all made sure my food was prepared carefully. Never had to ask for anything..... Everything we needed was right there! Perfect from the moment we walked in the doors!!!!!!
I've eaten here twice and love it. The staff is helpful and understood our concerns. They even served Udi's GF buns.
They now offer a GF bun, but it reminds me of an English muffin. Not the greatest, but it will do. Staff is great and will even ask if you would like GF fries.
This gluten free menu is a joke. It consist of salad and 3 dressing.
The manager and waiter were very helpful and knowledgable! They even informed us of up coming gluten free options!
AWESOME!!!! GLUTEN FREE BUNS, and can even enjoy the fries :))))
My husband and I went to this restaurant specifically because they offered a Gluten free menu ( with options for GF burger buns which for someone who has gone w/o bread, is quite appealing!!!).. Long embarrassing story made short, not only did our waitress talk to us in a VERY condescending tone regarding our meal choices, but she also felt the need to announce NON-DISCREETLY for all patrons hearing pleasure " Here are your ALLERGY FRIES ' with EACH & EVERY refill of french fries brought to our table. They, in no way, make any attempt at making your plate look appealing despite the incredibly small portions you are served.. I know this is just my 1 experience, but if I can get it out there and hopefully save someone else from enduring this horriffic embarrasment that my family had to endur..GOOD!. If anything good comes of this post, hopefully coorperate will read this and look into how their staff is trained in customer sensitivity!!!
They are very careful whenever we eat at Red Robin. My kids love that they can have a gf bun with their burgers. And the kids chicken on a stick is cool. The Manager always brings our food to ensure it has not been contaminated. We really enjoy eating there.
Dedicated menu with gluten free buns and a dedicated fryer for french fries.
The Red Robin in Olympia serves, upon request, GF French fries using a dedicated GF fryer. We have ordered these on several occasions for our gluten intolerant family with no symptoms. Great price. Quick treat. And fantastic service. Has been a real life saver for us.
love that they have GF bun
We ate there a few days ago and were impressed. The server knew about gluten free needs. We ordered hamburgers on gluten free buns. The bun felt a bit like a brick (hard) but was pretty good. With gluten free buns and free refills on root beer floats, how can you resist going there.
Our waitress, Jodi, had Celiac and knew exactly what we could have. They have a gf bun that was great and we could even have the fries. Awesome meal!
They have changed there seasoning and still tastes the same but is gluten free. They actually have gluten free choices on the kids menu! My 7 year old daughter loves to go there!
The Vancouver Washington Red Robin was excellent for their gluten free burgers. Nice staff too.
THE BEST BURGER EVER! Thank you so much for having buns AND having buns that don't fall apart in your hand. Real treat!
Well informed staff with lots of menu options. They also have gf buns!
Surprised me with a gf bun for my burger. Delicious. Waitresses understood gf issues.
The bun is soooooo good!! Fluffy not dense and tough like gluten free things normally are! Loved it and it only cost a dollar more!
Love the gf buns and that I can eat the fries!
Burger was good because it can be ordered on a gluten free roll service was terrible though.
Good GF buns to go with their yummy burgers. Fries not GF.
Robin waiter understands gluten free and does great job for me when in.
I eat here alot. The buns are wonderful for Gluten Free. I usually have the female servers and they seem to know what's what. They have the manager bring me out my food. I had a male server last week and he didn't seem to care about anything and I don't even know if he told anyone because he brought out my food. Very disappointed in that. Otherwise, I will ask for a female server from now on.
The gluten free bun was soft and had a good texture. The fries were made in a dedicated fryer. The receipt also was clearly marked of the allergy.
They have a gluten free bun, it's good but a little dry. The meat is fantastic though
Gluten free hamburger buns were pretty good
Consistent burger. Always nice to know. Fun place
great gluten free bun
A really good gluten free menu. Great service, fun family place to eat.
Last weekend my husband and I decided to try Red Robin for the first time since I was diagnosed with celiac we had a great experience the good was great the server was great. so we came back to night 6/2/12 the server is rude we were charged for changing sauces on the food that I can not eat. really wish thus time was like last time.
Love this place!
Gluten free buns are available for a slight extra charge. Staff and management is familiar with gluten-free options and the fries are done in a separate, dedicated fryer. Managers supervise all gluten-free orders to make sure that proper precautions are taken. I eat here often and have *never* had any issue whatsoever. One suggestion ... ask that the gluten-free bun is extra toasted. While the buns have a good flavor (and are also available for sale if you want to take some home!), they do tend to fall apart of they aren't well-toasted.
They do have a gluten free menu at this location... Not all do I learned! Their fries are yummy and I had a salad that i was able to make gluten free and deity free! Staff was friendly and knowledgeable. They gave me my fries free because of all the stuff I couldn't have on my salad!
Even had a gluten free bun.... Cross contamination still got me. Right idea poor execution
I took my girls here. They do not have Celiacs Disease as I do. They ordered regular burgers and fries and I ordered GF with assurances from the waitress that the food was truly GF. Within 30 minutes of eating, I was very sick and knew I had been contaminated. Very frustrating!
So nice to have a place to get a burger ( with bun!) and fries. Bun is not listed on gf menu but ask for it. Very good!
Waitstaff trained in gf/allergen free. My girls love it here, they can get a hamburger with the bun!
This location has a gluten-free bun. Finally, real food!
I've tried eating here once. They offer a GF bun for their burger but for me, it lacked taste and quality as does most GF bread. The bun quickly became very soggy. They also have very limited options for sides. The server also had very little knowledge about their gf options. I doubt I visit them again anytime soon!
My faVe GF restaurant!! Friendly, helpful, knowledgeable staff; GF menu. Precautions taken in kitchen. Love the lettuce wrapped burgers!!
No gluten free buns available at this location. Lettuce wrap it is.
Good burgers, bottomless fries. Has gluten free buns, or lettuce wrapped options. Gluten free and allergen menu
Don't trust it...wrapping burgers in lettuce instead of a bun is not any real commitment to offering gf menu.
YUM. I had no issues and I am very sensitive
Every time I go...I love it!!! Such great food and very accommodating!
Gluten free buns are very good. I usually
My favorite restaurant. Staff is well informed about gluten allergy and is very accommodating.
Typical Red Robin but didn't bring the burger on a lettuce bun. Wait staff not very knowledgable about gluten free menu options.
best burgers around!
Great GF buns and god served in different color basket by manager. They GF "menu" however is a wreck. It lists options for each allergy individually with no descriptions so you have to go back and forth. Also it is out of date and says "no bun" for GF. Thanks to Find me GF I knew to ask and they did have GF buns.
I was not aware Red Robin had gluten free buns. I told the waiter this was a gf order and when he brought my guacamole burger on a bun I was shocked. He then told me it was a gf bun. First time I have eaten a hamburger on a bun in 2 1/2 years & it was amazing! I asked him to find out the name of the bakery & it is French Meadow Bakery from.Eagan, MN. The fries also were down in separate.fryer, gf. Loved the meal & waiter.was.excellent.
They now carry a gluten free bun which is very tasty. The quality of the food and service is somewhat inconsistent. They have a binder which lists gluten free options. It would be nice, however, to feel like a real person and be offered an actual menu emetine gluten free offerings. The binder forces you to look at the options then back at the regular menu for the descriptions. It's sort of like taking an exam and makes choosing your meal time consuming. Overall it is nice to have some options when I dine there with my family.
they have udi's g free buns! so delicious. you can actually go out now & have a great burger complete w/ bun & fries! their special fry seasoning is now g free also! amazing! eat here all the time & have never gotten sick :)
Got food poisoning for the first time in my life at the one in Kenosha off of a gluten free salad option. While they may offer some gluten free options, I could never eat here again.
Great food and great service!
WONDERFUL experience every time! We did have problems in the past because my food came out wrong soooooo many times. However, we occasionally got this one really awesome waitress (Pam) who never got my order wrong so we only go there when she's there and we never have to worry!!!
Red Robin now has udi gluten free buns for those who want to enjoy their burgers!
Cheese Burger! It's been a long time since I had a great cheese burger on the bun. They also cook the gf fries in a separate fryer.
Hamburger on a good and I mean good gluten free bun. The bun had elasticity to it and was moist, so much so I feared I might have been contaminated by gluten. One of the managers does not eat gluten and found these buns at trader joes. Their burger and excellent safe fries made me feel unlike any of the other diners.
They have really great gluten free hamburger buns.
Big fan of the GF fries. I have not asked for the GF bun because I'm no longer a big bread person. But they do have GF buns if you want one.
Awesome GF buns and they will make special GF fries!
They have Udi's gluten free buns! The server was very knowledgeable and the manager came and discussed the preparation to avoid cross contamination. Fabulous!
ordered burger no bun from their gluten free list. server brought out burger on bun. i explained the issue and danger of cross cont. she said no problem went to the back came right back out with a bunless burger did not trust so i didnt eat. havent been back.
Can have any burger wrapped in lettuce!!
Friendly service and great GF burgers! I've had them lettuce wrapped and have tried the Udi's gluten-free buns. Both combs are wonderful. My favorite is the guaccamole bacon burger. The GF buns have never been crumbly, they are soft and wonderful. I eat there once a week to get my fix!
Gluten Free Buns! They have gf buns at the one in Mesa (Stapley & the 60). They will cook your fries separately so there is no cross contamination there. Also they recently changed their house season salt to be gf too!! My husband is very sensitive and hasn't gotten sick here. Staff is knowledgable 9 out of 10 times.
Nice to have a lower budget option that is good quality! They do French fries in a dedicated fryer - a special treat. Lettuce wrap burgers are huge and good.
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
They have Udi's gluten free buns for hamburgers for $1 more and a fryer just for gluten free fries. The gf menu isn't big though but is available online.
I have gone to red robins twice and each, even after being reassured, I have still had an allergic reaction.
They do have a dedicated GF menu. My food was fantastic. My waitress Angela knew what was the best things for me to order.
They now have. GF hamburger buns
Ask for the manager when being seated. They have a complete Allergen binder outlining menu items that match your allergy type (peanuts, Gluten Free, etc). The menus do not list the Gluten Free Buns so ask for them. Being a GF Newbie I have been very disappointed with the breads I have tried so far and Red Robin's GF buns were outstanding. Best I've had so far.
Great burger they have gf buns. Bar has multiple tvs
Gluten free buns were available & they fried my fries in a frier where there would be no cross-contamination. The manager even brought out my meal & said he observed the cooks making my food & I could trust it to be as gluten free as possible.
staff is good... the buns are kind of dry.
Love that I can eat here and have the choice of lettuce wedge or GF bun for $1 more...they are very knowledgable and accomidating!
This was by far the best burger! The now have gluten free buns. Having a burger with a bun was dreamy!!! They are so accommodating!!!
I found Red Robin while Christmas shopping, and it is now my favorite restaurant by far. The service is great, and they are very careful preparing my food. They even bring it out on a separate tray. Great hamburger and bun, not to mention bottomless fries. Makes me feel normal when eating out.
Be careful! They have a gluten free menu (now offering Udi's buns!), BUT I was served a regular bun by mistake, yet assured it was gluten free...yikes! Luckily I knew what a Udi's bun looked like so had them take it back, sure enough...I was right! Knew I should have directly worked with the manager...
They have a gluten free menu if you ask and the fries are in a separate fryer at this location
awesome gf buns
Love this location! I've never gotten sick and I'm very sensitive. The managers themselves prepare the GF food to ensure there are no mistakes. They have a dedicated GF prep area and GF fryer. They also carry GF buns.
Now has gf buns!
Fast service & will print a GF menu. They also started using Udi's buns for the burgers but the burgers are big & delicious and don't fit on the bun. I almost prefer it wrapped in the lettuce which is great. The GF fries are a most, they keep me coming back. However, the salads are great as well & good sized to fill me up.
First burger I've had in a restaurant in almost a year and such a treat! Gf bun was great. Manager brought out my meal and fries were made without seasoning. No symptoms except being too full because I ate too much!
Excellent. They had add a GF bun which was great. They have definitely become more aware and helpful!
Gluten free buns and very knowledgeable. They seem to be quite careful also. Best I've been to.
the wait staff at this location was fantastic. Gf bun was perfect.
Great gluten free menu!
Great place to eat gf! My first good burger experience in a very long time!
The best gf
This location now has GF buns. Had my first real burger in almost a year!! It was great!!
I enjoyed a delicious hamburger on a gf bun; their French fries and sweet potato fries are gf. I had the sweet potato fries and they were delicious. The waitress was friendly, was happy to bring me their gf menu and asked the manager about whether the sweet potato fries were gf or not; their fries are fried in a dedicated dryer.
The new GF buns are yummy! My waitress was familiar with what is gluten free and I had a super yummy burger and fries. The waitress informed me that the seasoning they put on the fries has gluten so she told the kitchen not to season my fries :) I got to actually enjoy a burger and I did not get sick!
Excellent service and they knew their gf options! Comprehensive allergy menu. Second trip and now they even have gluten free buns and fries. Awesome!
Has a great new gluten free bun! Wait staff & managers all very knowledgable! Delicious.
Not a ton of food if you are allergic to even the cross contamination of wheat products but I was given a printed menu of gluten free foods. Their gluten-free bun was really good!
They now serve gluten free buns!!
Great, staff is very conscientious, food is good.