Super celiac friendly.. Manager came out to verify dedicated fryer. Food server reported all food was prepared seperately. Both my celiac girls had burgers and fries and loved it . No one got sick either!!! :)
Had lunch there yesterday and server was so confused about whether our fries were gf or not. Said she'd get others - obviously she was wrong. Having a horrid gluten attack. Very upset.
They really understand GF. The waitress brought out my fries and suddenly second guessed if they were gf and ran them back to be remade. She apologized many times for the wait. I'm happy to wait for safe fries! It felt like she went above usual restaurant experience to ensure our safe meal.
Gluten free bread for the burgers but I'd rather visit a local establishment. Food was pretty bland
The waiter was very knowledgeable with making sure my son who has celiac that his meal was as "clean" as possible. Had his fries cooked in a designated fryer. This red robin called it their "allergy" fryer, only fries are cooked in it. Wrote on our ticket that the cook preparing his meal to please switch to a fresh pair of gloves. They also delivered his meal separately. I was very pleased with their treatment. My son had no reaction. He had cheeseburger w/ GF bun & fries.
My kid has wheat sensitivities and reacted after having a gf burger from there. The waitress also spilled a beer on us and ruined his book. No one offered to replace it or even comp his food. I don't recommend to anyone with gluten sensitivities.
It's so great to have a burger on a bun! Very GF friendly. Try the lettuce wrap instead of the bun!! You'll be even more in love with your burger. They do it right by using full wedges if lettuce and it is surprisingly incredible! Waitstaff is very attentive, friendly, genuine, and well trained to help with food allergies if all types.
Red Robin is solid for a chain though not spectacular. But waitstaff very attentive and careful. My daughter with celiac had a burger and sweet potato fries and had no problems. My other daughter with nut and seed allergies was fine too. We're going back for desserts because the servings were too big to fit in any more food.
Great service! The best gf friendly chain restaurant I have experienced. Every time my family goes there it feels very safe to eat there. Means a lot to people with gluten issues. They're food is excellent!
GF Rolls, dedicated fryer for GF Fries, delicious food, knowledgeable staff equals Five Stars
This restaurant goes above and beyond! I am gluten, dairy, and soy free and they were super accommodating!
The staff is amazing! Our first visit was an amazing dinning out experience for my daughter. Red Robin in Mayfair could not have done enough for her when we told the waitress she gets very sick from gluten..thanks for setting the bar high Red Robin..
they have udi's g free buns! so delicious. you can actually go out now & have a great burger complete w/ bun & fries! their special fry seasoning is now g free also! amazing! eat here all the time & have never gotten sick :)
Limited selection but a terrific burger on the best GF bun EVER! Soft and delish! GF fries a rare treat! Hope all Ted Robins are as accommodating and knowledgeable . A great experience!
Great, staff is very conscientious, food is good.
Excellent and delicious! Our meal was prepared and delivered by the manager who personally made sure there was no cross-contamination. They were very cautious and our server Toni was sure to double check everything and answer our questions. They had no problem when I asked that our toppings be taken out of the walk-in instead of on the line. First time dining out since diagnosis and their exceptional service put me at ease. I will be eating here again soon!
I can't speak for celiac's, but for someone with gluten sensitivity, this is an excellent option. Staff cares about food sensitivities/allergies, and will let you look at an iPad or tablet to see what you can eat (mark which ingredient you wish to avoid).
Ate here 4 months ago got extremely sick as did my Mother in law. The restaurant was very dirty. Love Red Robin but after getting so sick I'm not going back. The Gluten-free buns are the worst. Extremely dry. The staff doesn't understand about cross contamination. Save your stomach.
While I was ordering my appetizer I made it very clear that I wanted the gf sweet potato fries to the server. When they came out, I started eating them trusting my server listened to me. Instead I come to fine mozzarella sticks mixed into them. Trying to explain this to the server that I'm now going to get sick over this, she told me that she didn't know they couldn't touch/about cross contamination. This is not my first experience with contamination here. Ordering a salad that you can have the blue cheese and crouton removed then having it served not once but twice with the contaminates on followed by them scraping it off like it's not a big deal had me speaking to the manger quite often. Why offer a specialized menu that you pride yourself in having without training your staff on what certain things contain??? I was very fortunate that my symptoms won't come straight away. I cannot image if someone had such a severe allergy that they would need an epi-pen than having your server use the excuse "I didn't know". Will not be visiting again anytime soon.
Multiple waiters caused me to get an answer to the question regarding if the chips served with the artichoke & spinach dip were gluten free or not. Since their online allergen list was down, I relied on the answer from one waitress who said they were. NOT! I got sick for 3 days. And my salad cane out with croutons but our waiter immediately sent it back. The manager brought it out with apologies and a promise that it was removed from my bill. Nice of her, but I won't be back. I'm not willing to get this sick again.
Honestly this was the worst Red Robin I've ever been to. Typically they have separate fryers nope not at this one. The waitress also told me she had bad Celiac, which honestly I have to completely doubt after she told me shared surfaces and fryers are totally fine for people with Celiac. I ended up having a wedgie burger which was fine but there wasn't any of the protein cup (I didn't get the gf bread) and the burger was way over cooked. Our waitress disappeared too so that didn't help either. Needless to say as much as I usually love Red Robin we won't be back.
Have been eating here for over a year with no problem but then on a celebration for a family birthday I found a piece of a chicken finger at the bottom of my refill fries that I have been told were gluten free when I informed my waitress who was horrified, told her manager. Manager did not handle it well, asked me if I would get sick, informed me that sometimes things get in their other fryer, and that his son is gluten intolerant so he knows how this goes. He finished his monologue with the simple statement that if I get sick please call them back later. Left me with no solution or anything. I did spend the next 36 hours very sick and in pain. Had to escalate this whole problem to the upper management and regional managers. Was never assured that the problem was fixed, will not eat here again.
Ordered a salad and made very clear I had an allergy and was not a life style choice. I had a fried onion straw hiding in my salad that I found after I had started eating. Told our waiter and his response was "My bad". And I had to tell him I wouldn't be paying for it, he didn't even offer to take it off our bill. We also wrote an email complaint and never heard anything back.
Excellent service every time we go. I even ordered the garlic parm fries to try once and a manager came out to let me know that while those are on the GF menu, he wanted me to know that the butter used is near other items in the kitchen, and he couldn't guarantee there wouldn't be cross contamination. I was floored. We've been back 10 times. I always get the same thing, but I'm never disappointed. Service is great, fries are great.. and do yourself a favor and get the gourmet cheeseburger with all toppings except relish, and then dip it in the sweet and spicy ketchup.. reminds me of a whopper!!!
There was a noodle (not gluten free) in my fries. If that weren't bad enough I think it fell in the "designated frier" contaminating all my fries. Plus staff was melancholy and slow. Did make sure to bring gluten free bun and fry in designated frier, but like I said, that wasn't so hot either.
Super helpful. They will give you an iPad with allergy lists and you can click on gluten or wheat and they will give you all the options. You can not have their yummy fry seasoning but you can have lots of their condiments from ranch to chipotle sauce. No campfire if you love it like me but I appreciated all the patience they had with my questions
Celiac review-I've never had a bad experience here. I love their lettuce wrap burgers!
I was their a few days ago. They are not Gluten free. They have no gluten free menu's. And the waitresses where very Un- knowledgeable. The only thing they have gluten free is buns. So I don't know how they can say they are gluten free, One thing is not a menu, and does not fall under the category of gluten free. I was very disappointed. And we sat their for almost an Hour before our waitress came to take our order. Was not impressed at all.
The waiter seemed very knowledgeable when I told him of my allergy, ordered a chili burger and 'replaced' the bun with a gluten free bun. However they either didn't replace the bun or the French fries/hamburger were cross contaminated. I feel so sick and I'm disappointed they didn't take the precautions necessary for their allergen menu.
While I love that they have a GF menu, 4out of 5 times I've ate there the burger was burnt, dry, and completely nasty. I go hoping to have a good meal and end up disappointed every time.
It was a good experience. Waitress knew what I was talking about. She did not put my order next to my companion's order. They had to give me an iPad to see what was gluten free on their menu. When I went to another RR location the screens at each table had that info on it. Not here. I had no issues and I am sensitive. So good to eat Fries out - without the seasoning. I noticed this time they state that cross contamination can occur with fries and burgers.
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11:00 am - 10:00 pm