Their GF pasta is so good I can barely tell the difference!
The entree was just mediocre, but the staff was incredible! They were very attentive when I mentioned having a Gluten allergy, and even gave me a special menu. They made sure to clean prep areas and change gloves, and made sure we were satisfied with our order. You couldn't ask for more friendly staff there! I ordered the gf pasta rustica with chicken and sundries tomatoes, as well as a GF Cesar salad without croutons. The pasta dish was just "ok", but the salad was excellent! They food did not make me sick! I will definitely go back, but will just order a different main course.
This Macaroni Grill serves only gluten free penne pasta, so I was very surprised to find multiple pieces of fettuccine in my pasta. After alerting management to this, they apologized briefly and sent me out a new one. However, the damage was already done and I was ill the entire night. I found it insult to injury that they also charged me for the meal that ruined my week. I will absolutely never go back.
I was very disappointed. Last time I came I had my choice of pasta dishes. This most recent visit I was informed that they had discontinued their GF menu. Why would a chain restaurant take such a step backwards? I basically was limited to steak, chicken or fish with no starches as a side because not even their potatoes could be made gluten free (SERIOUSLY?!?!). The manager did say they were looking into reintroducing GF pasta. I guess until then I will head to the Cheesecake Factory or Olive Garden instead.
THEY ARE NO LONGER GLUTEN FREE!! I recently went to dinner with my wife at Macaroni Grill (June 2015). To our surprise we were told that the restaurant has discontinued their gluten free menu and no longer provides any safe items. As a diagnosed Celiac that has been a patron of Macaroni Grill for several years, I was disappointed. I recently went back another day to politely speak with a manager in hopes I might learn their reasons for discontinuing the GF menu. I was told that they were not in the business of catering to "fads"!! I was dismissed as if I was an annoyance and health / safety was a fad. I will never again give my business to this establishment regardless of whether the GF menu returns!!
NO gluten free options. Do not go here if you have Celiac disease or any gluten sensitivity.
We did not know they had discontinued their gluten free menu until after we ordered and had waited 15 minutes. The waitress came back and said we don't offer Gluten free pasta anymore and had no options. We were getting up to leave when the manager said they could make a steak and unseasoned vegetables. Expensive and not very good.
They stopped serving GF pasta AND got rid of the GF menu, that's why I gave only four stars because it could be easier and you have to be lucky with the knowledge of your server. But I was lucky! She knew what I could have and created a new meal for me: Diavola Scaloppine - chicken breast, spicy tomato sauce and instead of the four cheese ravioli I got broccoli and Parmesan potatoes. It was really, really good and I didn't have issues afterwards. Will be back!
Hostess said no more gluten-free menu. The gluten-free noodles have gone away temporarily. The waitress says it will be back in a month or two. This is a good thing because the gluten-free noodles were not the best anyway. Tonight, I got the cremini pork shank and asked for extra mushrooms. It was a lot of food that two people could share and the sauce is completely gluten free. It was so tender and just fell off the bone; Reminds me of a gourmet pot roast. That was an amazing meal! My son got the calebrese sirloin steak and it was cooked perfectly and also gluten-free. If ordering that steak, get a different side than the potatoes as they are not gluten-free.
Usually very good, but twice now we have ordered gluten free pasta and the chef has had to come out and tell us that they did not have it on those particular days. Without the pasta, there really isn't that much for gf people, so this was very disappointing. We'll probably go back again, but not without calling them first to make sure they have the gf pasta.
I'm baffled as to why so many have such high stars for this place. they do not have any kind of a gf menu and both the host and waitress seemed to know nothing about Gluten free. I was really looking forward to going here but was thoroughly disappointed.
Walked in last night and asked the greeter for a gluten free menu and was told they did not have a gluten free menu nor gluten free options available. Very Very disappointed since the Romano's near us does have a gluten free menu and caters well to celiacs. Hoping this was just a very untrained (new) person but could not take chance and we dined elsewhere.
I'd give them 0 stars if I could. We mentioned at the host stand needing gluten free menus and there was no help until it was time to order and then they were unable to accommodate.
Mom and I had the Chicken Milanese and the Veal dish and they were both delicious. our server was very well educated about allergies and very friendly. Apparently the company has stopped serving GF pasta after only a six month trial, but I never heard any advertisement about it in the first place.
Used to love having gluten free pasta. Liability issues reported by staff the reason for getting rid of allergy menu items. I went with out and we will not return. HUGE MISTAKE to the new owners of the chain. It is time to improve food services not tell the world "our food is not safe to everyone in the world with any type of food allergy." Good luck with your customer service model.
Loved our first meal here, the GF pasta was great, but they don't have it anymore. Just about all you can safely get is Chicken Caesar Salad and another chicken breast dish (no paata with it). Not worth going when there are other places that have more selection for GF.
We were glutened here. I explained to the waiter that my daughter has celiac disease and needs to be gluten-free. We discussed the GF menu and I made sure to clarify that the cooks use different utensils, etc. The waiter was fully in-the-know. I ordered GF pasta and a side of broccoli for her. It came, it was the best darn GF pasta she ever tasted! I thought to myself they really need to sell this! Then as she was eating the broccoli, there was a spaghetti noodle in it. I complained about the noodle to the waiter, and he did offer to bring out another order of broccoli, but the damage was done. She didn't eat the noodle, but cross contamination. And then I find out that the pasta itself wasn't actually GF pasta either. No wonder it was so good. She was puking by the time we got home :-(
We were given a GF allergen menu. We ordered the GF Fettuccini Alfredo for our son. The waiter came back and told us they no longer had the GF pasta. They should remove the GF options from the allergen menu if they are no longer carrying it. This was the only reason we came since we had a gift card for MG and 3 other restaurants owned by the group.
This used to be a favorite. They no longer have gf pasta. Menu is much smaller and they seem to be in a downhill slide.
Menu is not helpful but the staff is. When I told the server I was GF, he checked with the kitchen and advised me that my entree was GF, but the potatoes had flour on them and olives had bread crumbs! They were happy to sub another veg and dinner was delicious. Mgr came by several times to make sure we were pleased. Just make sure you ask about your selections.
If you are on a Gluten Free diet, DO NOT go to the Macaroni Grill. They stopped providing gluten free pasta. They don't tell you this when they hand you the GF/allergy menu. I spent several minutes finding dishes I could eat and when it came time to order, they could not prepare any of them. The company decided to no longer stock GF pasta. To add to the situation, the GF/allergy menu is 3 years old and the manager told me that they stopped serving the pasta in January. Four months. That is plenty of of time to print a new menu. We paid for our wine and left the restaurant. Their customer relations department will be receiving a letter, e-mail, or phone call from me very soon.
manager offered only salads due to practices of cross contamination. DO NOT RRCOMMEND THIS PLACE IF YOU HAVE ANY ALLERGIES OR INTOLERENCES.
They do NOT do gluten free pasta anymore. They say it's because they can't guarantee it won't be contaminated.
Unfortunately, my celiac husband always gets his favorite meal. So all I can say is that the chicken Alfredo is excellent and he has never been sick afterwards. Update!!! Changed my review to 1star because they have removed all gluten free pasta from the menu!