My experience was amazing! I have to be dairy free, soy free as well as celiac. They don't have the GF flavors listed, but I asked and they had a list of GF flavors. The server washed her hands, changed her gloves and got a new cartoon and scope to scope from. They don't have GF cones, but the ice cream was so delicious, it didn't matter. Their vegan ice creams are a coconut base. Enjoyed and didn't get sick!!!!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I got a peanut butter brittle flavor— so good!
This place was so lovely!!! They got it immediately, let me try three (3!) flavors (they offered even after I was like “no that’s so much trouble”) from new pints, and then scooped mine in the back from the new pint. They were so understanding. After a tough week on a work trip and feeling left out a lot, this was such a lovely and affirming experience. And there vegan flavors (coconut base) are so so good; perfect for us celiac babes who have become lactose intolerant as well. Only a few flavors had gluten, so there are plenty of options. I will be returning here every time I’m in Portland.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
They opened a pint just for me to make sure I was safe. They also washed their hands, new gloves, and entirely new spoons used to scoop it
— Very
— No gluten-free information on the menu
— Some
— Excellent
They ask everyone about dietary needs and if you say gluten they will ask if cross contamination is a concern. If you say yes, then they will go to the back and scoop out of an contaminated carton. The guy who scooped my ice cream asked all of these questions unprompted and got me some contaminated ice cream with a smile on his face. He even thanked me for my patience. Wow! So nice to not feel like a burden!!
— Very
— Some
— Excellent
Salt & Straw has such unique ice cream flavors and most of them are gluten free. The staff can scoop your ice cream from unopened containers in the back to avoid cross contamination. You can get samples from the back as well.
Yes
Great experience- the staff is very knowledgable and they go out of their way to avoid cross contamination, serving from new pints instead of the communal (and cone crust filled) tubs. Most of their flavors were GF
Yes
Wonderful flavors and excellent GF service. The server retrieved new pints of the flavors we wanted to taste to ensure no cross contamination.
Yes
Worth the wait, time, and money! It's worth trying, excellent find. I didn't have to wait that long in line. Ice cream was out of this world delicious! You will not be disappointed if you try it!! There were several GF options, just couldn't have waffle cone but with ice cream that good you don't need a cone. 5 Stars!!
Yes
Really fun and interesting flavors! be prepared for long lines, but it's worth it. staff were knowledgeable about cross contamination, and I had no issues.
Yes
The people working here are super helpful. They will scoop your ice cream in the back to avoid cross contamination. Even the samples can be scooped in the back. Only downside is the long line.
Yes
Went here twice during our week at Disney and each time the employees were very kind and patient. Both times got vanilla and the lavender honey in a cup which they scooped from the back. Didn’t get sick either time and the ice cream is delicious
— Very
— Most/All
— Excellent
Super cute place with a lot of options. The only gluten free option was out therefore I went out of the store empty-handed. The person helping me seem very knowledgeable willing to go in the back to get a scoop with awareness of allergies.
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Excellent
Vegan items were marked on menu, but not GF. Employees didn't seem 100% educated on GF needs, but they had a list of GF options. Best to ask them to check the list twice to be safe. Not cheap, but the flavors are unique and the quality is high.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I’ve had good experiences here and the scoopers have always been willing to scoop from a fresh tub for me but there’s a lot of staff so no guarantee. The only downside is a lot of the flavors are not gluten free.
— Very
— Some
— Excellent
They were super accommodating for my daughter and we’re careful to explain the choices for celiac (4 of approx 12 flavours). They got her icecream from unopened containers with a clean scoop to ensure there was no cross contamination. She felt super happy to have this safe treat, and bonus on holiday when there’s very few choices safe for her. Very Highly recommend
— Very
— No gluten-free information on the menu
— Some
— Excellent