Food was not good - ribs were dry and cold. Fries were gross, and so was the salad. Half way through my meal I also got to hear one employee say on the phone that the other employee couldn't pick up her phone because she went to throw up. Mind you, this employee was on the clock at the time, and was the one who took my order and was still working during and after I overheard the phone conversation. I obviously quit eating and will never return.
Lots of options. The food was great!
Have separate menu for GF with lots of options, from main dishes to sides.
I have a severe case of Celiac, and usually have no issues when eating at Shane’s, but at this location I ordered off the Gluten free menu and when the food came out there was a large slice of Texas toast on top of the pulled pork🤦♂
I sent it back, and I’m pretty sure they didn’t fix a new plate only removed the bread, causing a flare up later in the evening.
— Not Much
— Excellent
The bbq was really good, I wasn’t a fan of the Cole slaw but I can be a Cole slaw snob. All of the workers took care with my gluten sensitive mea to keep it separate and to limits as much cross contamination as possible. The server even brought mine out separate from my husband’s.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Owner has separate gluten free area and takes special care to ensure that those who claim to have Celiac disease or a gluten allergy are not exposed
— Very
— Separate gluten-free menu
— Some
— Excellent
Generally, the service is very good. It is however a low-tier family family-oriented restaurant (reasonable prices, good portions, above fast-food, but not mid or fine dining) as such it experiences turnover in staff.
Training is in place, but I have found slipups, like part of a french fry buried in a pork plate. Be certain to remind the front of house that it needs to be gluten-free and ask them if they know what that means.
— Somewhat
— Some
— Good
This place understands cross contamination and they have a gf menu. When you order ask them to clean the grill and let them know you are ordering from the gluten sensitive menu.
This is a franchise so the protocol should be the same across restaurants.
Delicious 🤤 BBQ!
— Very
— Separate gluten-free menu
— Most/All
— Excellent