The staff was excellent. They understood the need to make sure there was No cross contamination on my meal, due to me being celiac. Very knowledgable caring staff & the food was delicious!!!!
Our server was extremely knowledgable about GF items and even remembered no croutons with out me asking!
My only complaint is the gluten free pasta is a bit chewy and they only offer one style. The sauces are great, especially the mizithra!
Always conscientious, courteous, good service. Many nice menu options. Favorite: browned butter with mizithra and a side of chicken.
No complaints from a gluten perspective, but I definitely wouldn't want to eat here again given how bad and dull the food was. (I had the baked chicken.) My dining companions had soup that seemed as though it might have come out of a packet, and shouldn't the cheese on pasta be Parmesan? What it was instead was something fake tasting. Really pretty dreadful. Even BJs have better pasta (and that is not saying much: I definitely don't recommend BJs!). Sorry not to be more positive.
I had been at other locations of the Old Spaghetti Factory and was able to order items. But this location does not have enough ventilation so for a person who is allergic to wheat it is impossible to eat there. Just sitting at the table before eating I had an allergic reaction just smelling the bread products. I had to rush out in only about 2 minutes of sitting. My asthma is triggered by wheat in the air.
I really like the old spaghetti factory. They have gluten-free items on a portion of their menu. Their gluten-free pasta is pretty tasty, and I like that I can have most of the sauces. A great deal for a three course meal, with the starter salad and dessert. The Decour is dark and full of large pieces of furniture and lighting fixtures. The service is good too.
Their gluten free Pasta w/ Browned butter and Mesithra cheese is good...or get manager's favorite: half with meat sauce. My biggest disappointment is that they will no longer make the Appetiser: Broccoli with Mesithra cheese gf. I hope management at headquarters reads this.
I went with s huge group of people. I love OSF but this is the first time I'd been with gluten allergies. The server gave me info on some GF choices and they have a nice GF menu. I got the Mizithra cheese and brown butter with GF pasta. Was very yummy. I ordered a side of chicken breast that was on the GF menu. I ate it but thought it may have had a light bread batter, looked like skin though. When I got the bill it said breaded chicken so I'm not sure now. Hadn't had any problems though. Just be sure to check, especially when they are busy.
Ate here about 6 months ago. Staff was nice and seemed knowledgeable but food was mediocre and had a stomach ache after. :(
Went there last night and requested gluten free mac and cheese for my 3 year old daughter and made it very clear to the waitress that it was an allergy issue. She's been throwing up all day, so I guess they don't care or they're just not careful about contamination. Won't be going back, that's for damned sure.
The few times I have eaten here for business meetings I have been fine. The pasta they use is alright, but not something to write home about. The staff is knowledgeable and does a good job at helping out their customers. 4 stars only because it's chain restaurant Italian, but for what it is it is good.
Mediocre food but they have a GF menu and food comes out with a flag, so you know your getting the right meal. I'd go across the street to Cheesecake Factory or Roy's if you are in the neighborhood, but if you have a GF kid looking for Mac n cheese it works. Staff is kind.
We love this place. My two celiacs have always had a wonderful meal and have never had a problem with being glutened. We all love the gluten free pasta, sauces, dressings, browned butter and spumoni ice cream. A great restaurant for celiacs. I believe they are GiG trained.
OSF has all the policies and accommodations to provide a safe dining experience for those have celiac. But when I went in, about halfway through my meal I found a piece if angel hair pasta in my gf noodles. I woke up in the middle if the night doubled over in abdominal pain. I went back the next day to talk to the manager about the careless way in which my food was prepared. She was not in the least bit apologetic. I told her that I suspected my noodles were cooked in contaminated water. She's said there was no way that could have happened and went on and on about what they do to prevent cross contamination and seemed almost unwilling to admit that it was their fault. I stated that it doesn't matter how many policies are in place if the employees don't follow them, and very obviously, one of her cooks didn't follow gf prep practice and I suffered the consequences. Her final and very insincere response was, "Well, I'm sorry you got sick but we do everything we possibly can to prevent that." needless to say, I won't go back.
I wanted to love this place since they do have a gf menu but the service was so slow it was terrible. 20 minutes for a refills and no follow up!
I have eaten at the Old Spaghetti Factory for years. Seven years ago I found out I had Celiac Disease and that the Spaghettti Factory had gluten free food. I had no problems the first five times. The last time I was there which was one month ago I became very ill after eating there. I called and talked to someone about it and they said the manager would contact me. The manager never did and I will never eat there again. Too much cross contamination and Heather the manager could care less.
Their gluten free menu provided plenty of options. The server that we had was not at all competent dealing with gluten free menu items (he asked me if I could have bread!), but the dish, when it arrived, was incredible. I'll be going there whenever I have a craving for Italian, but I hope I don't get the same kid who served us last time.
The Old Spaghetti Factory has long been one of my favorite restaurants. When I discovered I was celiac it was wonderful to find out they had a gluten-free menu. My favorite is the Mizithra spaghetti with marinated chopped chicken. It's been delicious each time I've had it and I have never had problems with it. I'm not super sensitive though. Cross-contamination is possible, which is why marked it as a "no" for celiac-friendly. Tip: Let the waiter/waitress know you're celiac or allergic/intollerant. They are required to tell the management and a manager will usually make sure everything is okay, and deliver your food themselves. Want to be really sure you're safe? Ask for a manager immediately.
Their gluten-free pasta is yummy---I enjoyed a 50/50 mix of Mizithra cheese /butter and gluten free Alfredo sauce on their pasta. I like their creamy pesto salad dressing and the spumoni is always a nice treat!!! They make accommodations for preparation of the pasta, and they let you know it's GF by serving your meal with a GF flag-toothpick on the top of it... :-) Their prices aren't bad either... PS their broccoli & mizithra is sadly not GF because of its preparation... Happy Day -
I have eaten at this particular Old Spaghetti Factor a few times now and have been happy each time. The brown butter sauce and Mizithra cheese is very good. Staff seems very knowledgeable and the menu and website clearly depict what is GF. The menu items will come out with GF flags on them so it is clear. Only reason why I gave 4 stars is I would appreciate more selections on the GF menu. Would definitely recommend to others.
So I tend to avoid Italian restaurants like the plague because of the usually lacking options that I am provides. I was pleasantly surprised by the fact that the Spaghetti Factory offered a gluten free menu, which included not only pasta, but Italian sausage as well. The prices were pretty decent. The meal include salad, bread for the carb lovers, and a choice of spumoni or vanilla ice cream for dessert. The service was good. I do have to give the server props for noticing that there was a blue cheese crumble in my salad and got me a new one prior to serving it.
Recently diagnosed celiac! I was pleasantly surprised to see TOSF had a gluten free pasta. It tasted fine. My waiter had no idea about GF so my hope would be that they teach the staff. As far as the options it's fine, they left croutons off my salad and made sure not to bring the bread at the same time as my salad and gf meal. Wouldn't be my first choice because I think the menu is already so limited, but I'd go back if others wanted too.
Corn and Rice blend pasta with different sauce options. Baked chicken, broccoli side dish, delicious creamy pesto salad dressing. delusions cheese and browned butter sauce on broccoli and pasta.
I got so sick here. I should have guessed that the experience would not end well when our server mixed up the salads when my whole party ordered the same thing. My pasta could not have possible been gluten free. To make it even worse...the server was horrible!!! We sat in the caboose this woman could not be bothered to even bring is water. We had to ask for drinks multiple time before someone brought us something.
11:30 am - 9:30 pm
11:30 am - 9:30 pm
11:30 am - 9:30 pm
11:30 am - 9:30 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 9:30 pm