Permanently Closed

Uncle Maddio's Pizza Joint

20 ratings
$ • Pizza Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Pizza
Safety Rating
11 ratings

As rated by the community

2052 Town Center Blvd
Knoxville, TN 37921

Most Recent Reviews


Celiac

Overall Rating

Review


Gluten Free pizza crust is ok. Specify clear for them to take precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 years ago read full review

Overall Rating

Review


Updated review 4/7/19 I asked for a gluten free crust because of a gluten allergy and the employee changed gloves immediately, asked what toppings I wanted, and proceeded to get fresh toppings from under the counter. I watched as my pizza went through the oven and as it was coming out, a different employee placed my pizza on the same cutting board where a regular pizza had just been cut! He even cut it with the same cutter. I immediately told him that my pizza wasn’t safe because he contaminated it. He stated he was given no indication that my pizza was for an allergy. I’m so glad I watched the process or else I could’ve been very sick. Another employee immediately made me a new pizza. I make it a habit of watching pizza places like this one and Blaze to ensure they’re not contaminating me. I was just disappointed that this happened at Uncle Maddio’s since I’ve always had good experiences there.

Original review: My favorite pizza place! They do a wonderful job to prevent cross contamination and the pizzas are delicious! Staff is friendly and accommodating.

Updated 5 years ago read full review

Overall Rating

Review


Great GF crust!! I think they use the same oven so maybe not celiac friendly.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Pizza

Categories

  • Kid Friendly
  • Takeout
  • Vegetarian Friendly

Photos


Gluten-Free at Uncle Maddio's Pizza Joint
Gluten-Free at Uncle Maddio's Pizza Joint
Gluten-Free at Uncle Maddio's Pizza Joint
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More Reviews


Overall Rating

Review


I found a piece of charred pineapple with stuff on it from someone else's pizza under a slice when I picked it up. I had already eaten some before I found it, and I am still having pain from it. I would have said something, but this is the second time lately they have glutened me. I wish it hadn't happened because their pizza is so good! I don't know if they are under new management or what has happened, but be cautious if you eat here and have Celiac.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


This place is great!! Just don’t go when it’s busy!! They do SO much to avoid cross contamination but get annoyed with all the steps they have to go through when they are busy!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


They are always willing to use ingredients from separate, unused containers. The only ingredient not gluten free is the meatballs. The best pizza with the best options on sauces and toppings!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


They seemed knowledgeable but really unenthusiastic about helping. My asking questions was inconvenient. The pizza was “meh”. I don’t think I’ll be back.

Updated 6 years ago read full review

Overall Rating

Review


Not so tasty. Crust & sauce were not yummy at all.

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Went here on a Saturday just after they opened to lessen any confusion. The guy making the pizzas, after I asked for GF, asked if it was for celiac! I was really impressed. he has a premade crust that was thin but tasted fine. the sauce and cheese was taken from the back of the toppings area so that lessened cross contamination issues. All the toppings I asked for were taken from containers stored in a separate location. I felt quite safe here. This was in Knoxville, TN.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


This place gets it right!! They go above and beyond to make your pizza DELISH & SAFE!! Fresh gloves, food in separate containers so there is no cross contamination!! I would give them more stars if I could!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Love this place. The pizza is awesome. when you go in just say gluten free allergy and they clean the counter, change gloves, and provide lots of toppings from a separate fridge. they place your pizza in a pan to go through the oven.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


These guys went out of their way to prevent cross-contamination. The pizza was fantastic! I wish we had an Uncle Maddios near home. We will definitely be back!!

Updated 8 years ago read full review

Overall Rating

Review


Excellent place to eat. Cleaned the surface before prepping my pizza and kept the toppings in separate containers. Tons of topping choices. Plus, great taste! My family loved the regular pizza too. And...not extra pricey! Will eat here again!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Very good pizza! That being said, this location, after asking if your dietary needs are allergy or preference, the staff will further press you for more details. As a diagnosed Celiac sufferer for many years, I understand the importance of these details, and I have an such an appreciation for it. However, I feel berated by the interrogation they put you through. There's often a long line and you might as well announce with a megaphone your medical conditions after the line of questioning they impose. The corporate office needs to train the staff to just go ahead and take all the appropriate precautions when someone says yes to the allergy question and no to it just being a matter of preference. I appreciate the diligence they're trying to put forth, but not everyone will feel comfortable putting the nuanced details of their medical diagnoses on display just to order a pizza when they've already expressed they need it to be made free of any cross-contamination.

Updated 9 years ago read full review

Celiac

Overall Rating

Updated 9 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


LOVE, LOVE, LOVE this place! If you ask for Gluten Free, specify if it needs to be "allergy" or "preference". They WILL gladly take it seriously, and their GF pizzas are SO excellent! Can't say enough, I'm very glad I live near this restaurant!!!

Updated 9 years ago read full review

Overall Rating

Review


Great gluten free pizza!

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Stopped by the same location twice on our way through town. Had the Jamaican Jerk chicken both times. They do maintain a separate area and had no hesitation following an allergy protocol. Great food, service.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Great dinner while visiting Highpoint University. Counter service and great efforts with safety precautions. When we told them it was for celiac, they wiped down all counters, changed gloves, and pulled out all fresh topping containers from inventory. Pizzas were really tasty on thin crisp crust. We tried the chicken bbq and margarita pizza. They also had David’s GF brownies!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Always curious and have a dedicated gluten free section to make the gluten free pizzas. They are so good! My favorite place since I got diagnosed celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


We eat here once a week! Best pizza place

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Stopped by after a visit with my kiddo to the Discovery Place nearby. Located in a strip mall. Fairly quiet when we arrived and the person helping us was super nice. He immediately said he’d change gloves, offered to grab ingredients from below, and was very helpful. They offer gf crust and gf cauliflower crust. I had gf and it was crunchy and tasty. Good spot for a faster bite to eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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