The Cheesecake Factory

9 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
8 ratings

As rated by the community

1350 Stoneridge Mall Road
Pleasanton, CA 94588

Most Recent Reviews


Celiac

Overall Rating

Review


Got the GF pasta with chicken and pancetta. Also got the Godiva cheesecake to go. The server wasn’t the most knowledgeable, but made an effort and checked with the kitchen.

They served bread on the table for the other guests.

The corn cakes are marked GF and looked really good but check they’re not fried.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 5 months ago read full review

Celiac

Overall Rating

Review


The four cheese pasta was really good, but I found a couple of non gluten free pasta mixed in with my “gluten free” pasta. I will not be going back, they obviously do not care about cross contamination. Do not recommend.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


We ordered a burger and specified for the gf option. The waiter brought the burger out on the same tray as a basket of bread that was for another table. We could clearly see bread crumbs flying from the basket onto our burger. Most likely will not go again.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


Despite ordering something marked "GF upon request" and specifying my need for it to be gluten-free, my broccoli had several spaghetti noodles in it. Clearly cooked in a shared pot. Not at all celiac friendly - avoid like the plague.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


So I walk in ask the host if they have a Gluten free menu and he says yes! I then ask (as all celiacs must do)If they had separate fryers for non gluten items like fries. He says yes! I say great we will take a table.

Our server arrives I ask him about the fryers he said he had to check with kitchen. When he comes back he said that yes they are safe and fried separately. Great so I order burger GF bun and fries. Simple enough right?

So after about 20 mins he comes over to tell me that he is going on break and introduced our new server. She comes back 10 mins later and tells me that the fries are safe and being cooked separately. I never mentioned this to her but I was glad she knew what was up.

ANOTHER 30 mins goes by. So now it's been an hour since ordering. At this point the manager comes over and says that they can't make the fries separately and that they never do. I let him know that 3 people told me otherwise and it is marked GF on their menu. He apologizes and offers me a side salad instead. I say ok cause we were starving and annoyed.

After all this the "salad" he brought out was literally a tiny bowl of nothing but lettuce. Not one tomato, shred of carrot....nothing.

Nothing was taken off our bill. About an hour and half for this nonsense.

FAIL. Corporate will be getting a letter and I have never done that.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


I was very disappointed when I went for dinner my with my family. I ordered the gluten-free pasta. I was in bed for the next few days after discovering gluten noodles in my leftovers.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


They have amazing gf substitutions! Love to get their pasta & burgers

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


I've been eating here for seven years gluten free. I stick to the plain salmon with br rice and veggies which helps. I recently went to check out their new GF menu. They now have Udis hamburger buns and heartlands rice and corn pasta. I found a wheat spaghetti noodle in my sons GF pasta. Not good!

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


I always get the grilled shrimp skinny tacos. I never get sick. They are releasing a gluten free menu on August 22.

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

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