The Cheesecake Factory

4 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

925 Blossom Hill Rd
San Jose, CA 95123

Most Recent Reviews


Overall Rating

Review


I got a spicey alfredo pasta that was supposedly gluten free. They put tortilla chip strips on the top that I suspect were not as I am extremely itchy now. Furthermore the sauce was just spicey with zero creme or parmessean. Definitely not an alfredo. Drinks were also tiny. I won't be back to a cheese cake factory.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 10 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Was told a menu item was gluten free but when I reordered it on my next visit I was told it was not. This leaves very little trust on their knowledge of the GFmenu selections

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


I called and the manager said yes they had a dedicated gf fryer. But, it had been "accidentally" glutened by an employee just shortly before we arrived, 15 minutes later???? I am coughing which is a tell for me being glutened. I would give zero stars if I could. I regret not checking Yelp before going to this establishment.

The first server barked at me when I asked about gluten-free. He was so rude that we asked to be re-seated. Our next server had zero, zip, no effs to give. She had no sense of urgency. We has to ask twice to get waters which were never refilled. We watched her be as completely disinterested in all the table around as, as she was with us. My husband's pasta was lukewarm and my steak was medium well when I asked for the rare side of medium rare. It took probably 25 minutes for my steak to be refired and we had to flag down said server and ask her to go check on it. She knew there was a problem and that there was a refire. We watched her do three other things before she went to check on my steak. I told them to cook it rare in the re-fire since it came out so over cooked before. It came out on the medium side of medium rare the second time, but there was still some pink in it and we had waited so long at this point and the service was so bad we just wanted to get it over with and get out of there. I had questioned a manager in a maroon dress shirt as to what time the re-fire had been put in bc it was 3:35pm when I finally got the second steak. He never returned to tell me and didn't even offer a discount on a drink or our app as an apology. We were seated the first time just past 2:30pm. We put in our did right away when we were reseated bc we knew that we wanted. We used to live near here and my husband wanted his favorite dish he used to get. Not worth the $100 price tag on our lunch. We had 1 appetizer, 1 drink, 1 cola and two entrees. Biggest waste of $100 we spent in a very long time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers outdoor seating
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


They have a large gluten free section that is safe and tasty

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Reviews of this Chain

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

More Info