Server was extremely knowledgeable (she has Celiac) and was great about informing me of what was safe and what to avoid. Unfortunately, someone other than her brought my food to the table. I was informed after I took a bite of my burger that the bun was not a gluten free bun. Be advised that their menu changes every 6 months, and what was gluten free before may not be safe now. I was told a few months ago that all the salad dressings were gluten free, but today only one was gluten free. There is no dedicated gluten free fryer.
great menu and great service! waitress was very knowledgeable about gluten free.
Great extensive menu, delicious food and the server and manager were very knowledgeable. I highly recommend this location!
Separate GF menu. Waitress was very knowledgeable. I had a burger with a GF bun and it was delicious. They even have a chocolate GF cheesecake.
Just learned that CF has gluten free options this past week! We ate there last night and it was delicious! I had lemon herb roasted chicken. We ate there tonight and my gf mushroom hamburger came with a gf bun! I expected a bunless burger, but this was a nice surprise. Fries were offered and I asked if they were fixed in a dedicated fryer; the server checked and said yes, but the regular fryer was right next to it and the chef suggested there was a chance of cross contamination, so I passed on the fries. A wonderful experience!
I ordered a salad and my husband had a burger with gf bun. the fries are listed as gf but when we asked the server who then asked the manager, they couldn't verify that the dedicated fryer was actually dedicated. they switch the oil between the three fryers to clean it (not sure how that works) and they use all three fryers to fry wonton, chips etc in morning. so, don't order the fries or tortilla chips. the salad had too much dressing too.
I've been scared to try Cheesecake Factory because I haven't seen fantastic reviews...overall I had a decent experience. Waiter seemed to be knowledgeable. I had the delicious 4 cheese pasta. I didn't feel any strong symptoms after (although I am asymptotic for the most part) the only disappointment is that they really don't have many options, especially for the size of their menu!!
They do have many items flagged as being gluten free by request. They only have one gluten free cheesecake though. The waiter was not knowledgeable, but did offer to ask if things were gluten free & wasn't irritated by all the questions. I had the roasted chicken & it was good. Three hours later feeling a little off, but not ill.
We had the corn cakes and lettuce wraps from the guiltless menu as well as a Godiva cheesecake no whip. I had plenty of options to choose from for food. My only complaint is that there is only one cheesecake that is GF and it would be so easy to make more. Just eliminate the crust!
Have been here twice and had a great meal both times. The first time I ordered my pasta carbonara without peas and it came out with peas but they quickly remade my meal and gave it to me for few. Very pricey but very worth it and the chocolate cheesecake is to die for!!!!!!!
the menu features a GF icon next to items that can prepared GF.
My 4 year old had her first burger here on a GF bun (we have yet to find a GF bun in the grocery store she'll eat) she was so happy to eat a burger "like mommy and daddy" - I don't want to be negative because we really love going here, but the waitstaff could be a little more knowledgable with customers and food allergies- especially when it's a child. Every questioned we asked her we got "oh sorry I don't know"
This place is very celiac friendly. Has a lot of menu items that they can make gluten free.
I ordered the 4-cheese pasta that was listed as a gluten free option. The description listed 4 cheeses plus marinara. I asked for the marinara on the side because I don't like cheese sauce and marinara mixed together. My waiter didn't speak English very well, he brought me a bowl of dry gluten free pasta with chicken on it, and a bowl of marinara. I asked him where the cheese was and he brought me a small plate with a dollop of ricotta cheese on it. I told him it was supposed to be 4 cheese pasta, I expected there to be some kind of yellow cheese sauce in it, and he proceeded to bring me 2 more small plates with shredded cheese. I really didn't know what to do next, I was so confused. I told him I expected the dish to look like macaroni and cheese with yellow cheese sauce. He went to get the manager, who thankfully spoke English, and he had told the manager I wanted to know why my noodles were yellow. I explained to the manager that I ordered the gluten free 4 cheese pasta dish and I was expecting something more like macaroni and cheese. He said no worries, I can whip you up a cheese sauce if you like. He came out soon after with a cheese sauce for my noodles which tasted pretty good despite the fact that their gluten free noodles aren't all that great to begin with. Then I ended up getting sick when we got back to the hotel. We don't go to pricy places like this often, it was supposed to be a special treat for my daughter's birthday. Definitely won't be back.
I ordered the Cobb salad and was very clear about needing gluten free. I was assured it would be. Someone other than my waiter delivered my salad and I reinterated my need for gluten free. Again I was assured it was and I commenced eating. 1/3 of the salad eaten and my waiter returned. He was unsure about the salad dressing. Hmmm. He left and returned again to tell me the dressing had soy sauce in it. Dammit! The manager came by to apologise and said it meal would be no charge. Great. I will cross this restaurant off my list.
Recently learned from a great server that the GF fryer and regular fryer are right next to each other. The server cautioned us that he would bet that food gets in there and CC, especially their tempura batter. Glad that he explained it as I got sick last time I had the fries. Makes sense!
DO NOT GO HERE!!! I was served pasta not once but twice with gluten noodles mixed in. The first time I caught it and I checked the second noodles and missed one. And as you all know, it only takes one... They seemed like they really got it after talking to them the first time but obviously not. It turns out that they store the glutinous noodles right next to the gf noodles in open containers and then pour noodles into individuals serving sizes. I will never, ever eat here again.
I'm very sad to give this a poor rating, but I've been glutened twice & I will not be returning for a meal. I stop in to take the Godiva cheesecake to go, but once the pasta made me sick (possible from using same water or strainer?) and the other time the salad made me sick... I'm guessing they just picked off the croutons? Regardless, I gave them a second chance-which I typically never do.
There were several great options. The Shepard's pie is amazing, and a huge portion. Had the Godiva cheesecake for dinner, very rich and delicious. I enjoyed not having to have a separate menu for gluten free, beside items that were or could be gluten free there was a logo beside it on the regular menu.
This was my son's first visit & he loved everything about it! He is only 12, but even he noticed that our server Tara went above & beyond! We each had a GF burger, fries & the GF Godiva cheesecake...which were all amazing! If you are visiting this Cheesecake Factory, you can request Tara too- she was great!
They've updated their GF menu and retrained their staff. Their second attempt at GF is a success, and I feel completely safe eating there. Upon request, they bring me a nicely toasted Udi's roll so I don't feel left out when they bring my honey a bread basket. My favorite meals are the French Country Salad and the Corn Tamale Cakes. Four or five visits and no problems.
Do not eat here if you have Celiac Disease. Definite cross-contamination on the GF pasta. They will toast a piece of GF bread for you, but I doubt they use a separate toaster. They probably don't boil their GF pasta separately. I feel like I got hit by an 18-wheeler after eating there last night. I will definitely not return.
Waitress did not have any idea what Celiac or gluten free meant. This is a management issue, education. So far, eating gluten free in Florida simply sucks.
Called ahead to ask about the gluten-free menu & was refused information. The person answering the phone insisted I come in to look at it in person instead. Well, I'm not making the drive if I don't have a clue what's safe. And, really, why is there wheat flour in most of the cheesecakes? I just don't trust Cheesecake Factory. So shady!
Had a great experience here, my server was very well informed with regards to the items on the menu and how it was prepared. She notified the manager and the chef about my allergy. I was a bit apprehensive about how busy they were and how careful they were going to be with regards to cross-contamination.
Was assured my meal was Celiac friendly after explaining many times to our waitress. Got a cheeseburger with gf bun and gf fries. Was sick within 15 minutes, full blown glutened. They obviously do not take Celiac or GF seriously. Ruined 2 days of my trip. Stay far away!!
Had the salmon it was amazing!!! Told the waiter I had celiac he brought me out my own gf roll and own butter, checked on all the sauces for me and made sure I had an excellent experience... Only down side was only one cheesecake was made gf that night!
I ordered a pasta dish off their gluten free menu. My waiter was awesome. When the food came out there was clearly too different pasta types on my plate. He spotted it before I did. After that the manager personally made my meal to ensure whatever mistake happened didn't happen again. Unfortunately the manager isn't a great chef but I appreciate the second time around I could actually eat my food, two hours after I ordered it. On the bright side the complimentary gluten free chocolate cheesecake was amazing!
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