The Cheesecake Factory

16 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

201 Morrell Rd
Knoxville, TN 37919

Most Recent Reviews


Wheat Allergy

Overall Rating

Review


This place is so disgusting and disappointing. Our food was late the kitchen didn’t even handle with care when preparing the food Very few gf options Pasta is cooked in the same water as the regular pasta. The staff is rude and disrespectful

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Overall Rating

Updated 4 years ago read full review

Celiac

Overall Rating

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Ordered GF shepherds pie. Was very specific about what I needed and they put a bow tie pasta in it
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


I appreciate anytime a restaurant has gf items listed on the full menu, however after several visits to Cheesecake Factory it is confirmed that this is not the place to go if you have celiac. They have brought regular bread with breakfast, regular pasta instead of gf (Thankfully I asked but by the time my meal came everyone else in the party was done eating. CCF did not offer to compensate in any way). Bread crumbs to top gluten free pasta I ordered on a to-go order. They put a piece of chocolate that is not gf on the gf Godiva cheesecake... I always leave this restaurant sick. It is a shame, wish they would get it together.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


My herb chicken came out with noodles on it!!! if you have celiac disease do not eat here.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


They can make several options gluten free, including burgers with really good buns. Not sure how they do with cross contamination.

Updated 8 years ago read full review

Overall Rating

Review


Really tasty gluten-free food! Vegetarian & vegan options too! Celiacs be warned that sometimes regular noodles will get mixed in with the gluten-free pasta dishes. I've had that happen a couple times now. Easy to pick out but it's contaminating. Their salads are really yummy and large portions!

Updated 8 years ago read full review

Overall Rating

Review


I absolutely love eating here! Best gluten free mwnu

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Probably the most options I've seen anywhere that offers gluten free meals, and so far they've all been delicious! Plus, the chocolate Godiva cheesecake is gf...it's the only cheesecake you'll ever need!

Updated 9 years ago read full review

Overall Rating

Review


Separate GF menu (just ask). Lots of choices with GF pasta (not the stuffed kind) GF desserts, GF bun for burgers. Had the pasta and Godiva cheesecake. Sooo nice to have choices AND delicious desserts! Can't wait to try more GF menu items!

Updated 9 years ago read full review

Overall Rating

Review


Great options! Had the Pasta with chicken and sun dried tomatoes! Yummy! Also the GF cheese cake was scrumptious!!

Updated 9 years ago read full review

Celiac

Overall Rating

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Very big gluten free menu which impressed me! I ordered a pasta dish which was good but I'm ready to try something new the next time. The Godiva cheesecake is the only one gluten free but it's very good!

Updated 9 years ago read full review

Overall Rating

Review


Roommate got the gluten free burger (which is served on gluten free bread) and loved it. The fries were also gluten free. Biggest gluten free menu of anywhere we've been. They only have one cheesecake that's gluten free -- the Godiva chocolate one -- but it's delicious. The only complaint was the wait to be seated. We've never had a wait of less than an hour and usually it's closer to two and a half. Even ordering food to-go takes an hour or more most of the time.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


I got the chicken tacos but they were kind of bland.

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

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