The Cheesecake Factory

My husband and I ate dinner there last night. There was a glitch in the kitchen and they gave my gluten-free tacos to someone else, so they brought out a (free) salad for me while they made new tacos—which were delicious! The server could not have been better! She was very attentive and ensured I received the correct dish. They also comped my cheesecake to make up for the long wait. I will go back!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The Shepherd's Pie and cheeseburger with gluten free bun are two of my favorites! It's nice to know I can eat two different entire meals without getting sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve been to other cheesecake factories and usually have the GF shepherd’s pie, never been glutened. Ordered it and mentioned “shepherds pie prepared gluten free, please, it’s an allergy” waiter didn’t write anything down, red flag #1. when the plate came a different person dropped it, that should’ve been red flag #2, I turned to ask the person but they ran away fast. About 15 min after finishing I’m stuck in the parkmeadow’s mall bathrooms which all have broken locks on the stall doors. Wonderful.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Definitely got glutened!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Took an hour to get food. They are always unsure about the fries being GF or not. :(

Much better. Staff are educated

My sweet waitress was so worried that she double checked my order with the manager just to make sure it was gluten-free.

I am the only celiac in my family so sometimes I hate going out but our waiter was AMAZING! She let me know what brand of pasta the GF was and I throughly enjoyed my meal. almost 3 hrs later and I have a happy tummy. They even have GF cheesecake!!!

Celiac friendly?

Yes

A number of GF options and dairy free too.

A very snarky employee told me their food touches all the other gluten food. I asked for a piece of cheese cake and he told me he couldn't get it out without touching it against gluten. I am a realist celiac. I get that it's not a sterile environment but I also know he had food I COULD eat and was not about to try to waste his time. He clearly was irritated with my presence. I left with a lump in my throat. :( super sad.... Worst case scenario celiac service.

Celiac friendly?

No

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all