The Cheesecake Factory

I have silent celiac but have always trusted Cheesecake Factory to prepare my food carefully (despite an incident at another location where they served me a regular hamburger bun). However on my last visit I got a pasta dish and after eating the whole thing I saw a regular noodle at the bottom. I got a very unsatisfactory response from the manager there and made a complaint to corporate with no response yet. Sad to see this has happened to others here and unfortunately I don’t think I would trust eating at this chain again given these 2 incidents which were both handled poorly by the restaurants.

Celiac friendly?

No

Had Cuban sandwich on GF roll with side salad. It was really good. Shared GF Godiva cheesecake. It was decadent!

Based on others feedback, I skipped the GF pasta options. I ordered the GF Factory Chopped Salad and subbed feta for the Blue Cheese, dressing came on the side. The salad was tasty. I ordered the GF Coffee and Chocolate Cheesecake to go - it was DELISH.

I had no problems last night and I think you can get a fairly safe meal if you stick with the VERY limited GF "friendly" options marked. There are only a handful of Non-pasta dishes marked and only 2 kinds of GF Cheesecake on their book-like menu. Would not be top of my list, but I think a manageable option if your group/family wants to go.

The promised me up and down that they could make my food gluten free and there was a pasta noodle in my food! Stay away please

Celiac friendly?

No

Usually good, however last time I was there, a gluten noodle ended up in my gluten free pasta. Thankfully I was serving it when I noticed and didn’t eat it yet. They immediately fixed the mistake however it could have been a lot worse if I ate some

Love Cheese Cake Factory- went tonight & got Lemon Herb Chicken. Was really good until I was just about done & found a half inch spaghetti in my carrots. Side was mashed potatoes not spaghetti- needless to say I am now very sick. Not a happy camper. I would not come back to this location.

Lots of gluten free options, very knowledgeable

Celiac friendly?

Yes

Awesome gluten-free menu that was delicious and had a large selection of options!

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all