The Cheesecake Factory

8 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

6600 Topanga Canyon Blvd
Canoga Park, CA 91303

Most Recent Reviews


Celiac

Overall Rating

Review


DO NOT GO. I was assured 5 times my food was gluten free. It was not. Absolutely incompetent staff to let this happen. Do not trust them. The whole corporation has poor food quality management, and will ruin your evening and days to come with dread.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Overall Rating

Review


They have a separate fryer for gluten-free French fries! I checked and both the location on Topanga Blvd in the valley and the location in Thousand Oaks have dedicated fryers for French fries only. When I asked they did warn me that they can’t guarantee nothing else could ever accidentally get in the fryer because other stuff is nearby in the kitchen, but they said nothing breaded ever goes in that fryer. So I ate the fries and they were good and I didn’t get sick.

Also, if you order through doordash then some items (like the fries) have a button you can check that says “make it gluten-free”!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


They are not celiac friendly. I asked for their gluten free salad and after having half salad I found a crouton. It happened twice so I decided not to go back

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Delivery
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


I got a gluten free pasta dish. There was a noodle in there that was a completely different shape than the ones I ordered. I picked it out and thought I would be ok. So sick. :(

Updated 6 years ago read full review

Overall Rating

Review


Very disappointed in their gluten free menu. Not a separate and distinct menu, just items noted can be made gluten free on request. Ordered a salad and learned when it was served the chicken breast had been eliminated because of the marinade. Unable to provide a plain unmarinated chicken breast. No protein option available.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Got horribly poisoned here and as much as I love Cheesecake Factory, I won't eat there again - it's just not worth it. I was halfway through my salad when I came across a few things that were definitely not supposed to be in there... it was then that I wondered about cc and sure enough I started getting sick on the way home and was ill for 8 days... Shame because I actually had a very knowledgable server who told me all about the cross contamination issues, that the broccoli is boiled in the pasta water for example - something I would never think about. We both figured a salad would be safe enough right? SO WRONG. If you are in the least bit sensitive do not eat here.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


had an awesome waiter that was willing to check on items. cross contamination its very high. best bet go for the burger...the kitchen seems to know how to do that on right.

Updated 9 years ago read full review

Overall Rating

Review


The Cheesecake Factory has recently launched a GF menu, not as big as their usual menu but gives you plenty of choices including burgers, salads, pasta, dessert, drinks & even some of the low-calorie items.

Updated 10 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


I’ve only been here twice, on vacation one year apart. I’m pretty sure last time I didn’t have issues. But the server said that they don’t have a dedicated fryer, so the offered gf fries are not really gf.

I kinda recall that it was the same the last time I was here, as I always get the same thing.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


I ordered a ceasar salad, gluten free, no croutons. The salad came out and appeared to have no croutons, but once I started eating it, there were several at the bottom covered in dressing it was clear they had accidently made it with croutons, then picked them out, missing several. Do not eat here! They are not properly trained.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Overall Rating

Review


the godiva chocolate cheesecake is gluten free. just saying

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I went last night and they were very helpful and knowledgeable. I ordered the tamale cakes and told the server I was GF due to allergy, not lifestyle. She made note and said she would like the kitchen know. When my food came out, I questioned again if it was GF, the server was not sure and took it back to the kitchen to confirm. I appreciated that he didn’t just say yes, but made sure. I felt fine after eating there and the tamale cakes were fantastic!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Menu has "GF upon request" marked on the menu.

Staff said the kitchen is a huge open cross contamination field and unless it was marked she wasn't sure.

I asked about having the Carbonara with the GF pasta and to check that they didn't use flour in the sauce.

She left and confirmed with the kitchen that "there was a modification in the computer to make it GF.

There isn't much in options. For app or desserts. Definitely nothing if cross contamination is an issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info