The Cheesecake Factory

Ordered GF burger. They brought it out with onion straws which were not GF, so I had to send it back. After getting it remade, the manager told me the fries are from a shared fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have celiac and I got sick from eating here. The staff was knowledgeable but the kitchen was not a safe environment. When i got my meal there was a piece of pasta on my place and i didn’t even order pasta.

Celiac friendly?

No

After waiting almost an hour to get our food, my son started eating his GF pasta dish and found a piece of gluten pasta in it. The manager said “I’m sorry” and walked off. Will never eat here again after how we were treated - my son had even talked with our waitress extensively before ordering about him being a sensitive Celiac and could they please be extra careful 😳

Celiac friendly?

No

I was dx'd with Celiac 7 months ago and have visited this restaurant twice since then while in town for medical appts. Both experiences were awesome! The server was knowledgeable about Celiac and how menu items were prepared. I was impressed! It was also delicious!! I never eat out, but I trust this place! Thanks CF!!!

This was my son's first visit & he loved everything about it! He is only 12, but even he noticed that our server Tara went above & beyond! We each had a GF burger, fries & the GF Godiva cheesecake...which were all amazing! If you are visiting this Cheesecake Factory, you can request Tara too- she was great!

Celiac friendly?

Yes

Had the steak Diane and it was amazing, no cross contamination! Waiter made me feel confident that he could knowledgeably speak to all gluten questions..... I was too nervous to try the cheesecake, next time!

My husband and I can here with such high hopes.. We started with the corn cake tamales and they were AMAZING! Now you might be wondering why the 3 stars if it was amazing.. Well after the appetizer it went downhill, and fast.. They then brought our 2 entrees out and they looked wonderful! The person who brought our meal (not our server) then asked if we would like grated parmesan on top, and I asked her if the parm was gluten free (as I have found several that are not) and she was like its cheese.. And was argumentative with me about cheese being gluten free, but would not say that this was.. So I just said "no thanks" she walked away and seemed mad at me for asking.. We started eating and first thing I noticed is it was cold.. My husbands was piping hot.. So then after a few bites I found a mushroom in my pasta which was not supposed to have mushrooms.. We then asked the server to be sure and she said we were right and took the plate to remake it.. But that makes me wonder about how they actually handle cross contamination. So all in all it was an okay experience.. Would we go back? Maybe.. But that's a big maybe.

Celiac friendly?

No

Celiac friendly?

Yes

So many options. A GF next to the menu item denotes if it's available in a G-free option. Impressed with all the pasta and bread options!

Celiac friendly?

Yes

Gf symbols on regular menu. Four or five pasta dishes, one chocolate cheesecake, and several other choices. My 4-cheese pasta with chicken was delicious!

Celiac friendly?

Yes

I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent