The Cheesecake Factory

4 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2402 East Camelback Road
Phoenix, AZ 85016

Most Recent Reviews


Celiac

Overall Rating

Review


Ordered gluten free pasta with an explication to the server about my celiac and it came with a regular noodle in it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


This location is NOT celiac safe. When we came in, I talked to the server, and then also the manager. The manager assured me that there gluten free pasta with celiac safe and cooked in new water. He also assured me that he would walk back to the kitchen and talk to the chef. When my daughters gluten-free pasta came, right in the middle was a big gluten noodle. I would never trust eating here again.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Waitress, Kayla G was knowledgeable, extremely pleasant and patient. She answered all my questions and recommended what I could safely eat as The Cheesecake Factory does not have a dedicated fryer or grill. They use gluten containing marinades on the grill. I ordered the 1/2 chicken, mashed potatoes and green beans. I did not get sick and will eat there again this week during my vacation. The only reason I gave The Cheesecake Factory 4 stars is because the options are very limited because of cross contamination risk. My visit was very pleasant, the food was very flavorful and the staff was excellent.

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

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More Reviews


Gluten Sensitive

Overall Rating

Review


Good sized GF menu, and last time the waitress even had the GF bun toasted and brought out for me as bread to go with my pasta! Only one GF cheesecake, a super rich chocolate one.

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

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