Cheesecake Factory

3.0 stars 3.0 out of 5 2 ratings

820 Central Expy, Allen, TX 75013

(972) 908-3900
  • User profile picture thumbnail
    1 ratingDecember 02, 2016

    The worst gluten attack I have had yet. I have Celiac and ensure everything I had was GF. They are not certified GF and cross containment got the worst of me.

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    5 ratingOctober 22, 2014

    Gluten free options on the regular menu including pasta, burgers, salad & a delicious GF Godiva chocolate cheesecake!

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    1 ratingMarch 08, 2017

    65 Regent Street, Salt Lake City, UT 84111

    Had a reservation, let them know that one of our party was celiac. ... and still got very sick... never again! !! Write this worthless business off for good..... they SUCK.......

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    3 ratingMarch 08, 2017

    12379 North Mainstreet, Rancho Cucamonga, CA 91739

    DO NOT EXPECT TOTALLY GLUTEN FREE. Everything can be cross contaminated. They have a lot of choices, if you can handle the chance of getting some gluten. We are not celiac but have still had some problems eating there, even when ordering the gluten free items. Cheesecake Factory is not very clear on their menu that things can be cross contaminated. For example, everything is cooked in the same fryer.

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    1 ratingMarch 05, 2017

    10120 California Street, Omaha, NE 68114

    Ordered a gluten free mushroom burger and got sick. Lots of options, clear menu, must be cross contamination.

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    2 ratingMarch 05, 2017

    115 Huntington Avenue, Boston, MA 02199

    Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.

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    3 ratingMarch 01, 2017

    931 Haddonfield Road, Cherry Hill, NJ 08002

    The food was ok. I didn't have a reaction. However, how do they not have gluten free cheesecake!?!

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    1 ratingFebruary 26, 2017

    4701 Wyandotte Street, Kansas City, MO 64112

    I also bit into a real noodle in my gf pasta dish. The manager was appropriately apologetic, but shows the chef does not know how to take gf precautions. This was at the 119th st Location in Overland Park.

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    5 ratingFebruary 24, 2017

    16535 SW Freeway, Sugar Land, TX 77479

    Had a burger and it was very tasty! Best part was we didn't get sick!

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    5 ratingFebruary 18, 2017

    400 Commons Way #270, Bridgewater, NJ 08807

    The service was beyond what I had expected and my waiter was very kind, and helped me find the right gluten free dinner for me. I got the 4 cheese pasta and it was out of the world delicious. I would recommend my waiter again, and was so happy that I was able to eat here. I want and will DEFINITELY come back, and am very excited that this is another gluten free option for me.***

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    5 ratingFebruary 18, 2017

    199 Boylston St, Chestnut Hill, MA 02467

    Lots of gluten free options, very knowledgeable

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    4 ratingFebruary 18, 2017

    Crocker Park Mall, 189 Crocker Park Blvd, Westlake, OH 44145

    Fortunate enough to have a server who was extra considerate. They brought it to our attention that even though the menu item is GF it is prepared in "shared" cookware/water! The Godiva flourless chocolate cake is delicious :)

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    5 ratingFebruary 17, 2017

    65 Regent Street, Salt Lake City, UT 84111

    The food was great. Staff was knowledgeable and I didn't get sick! I've been back a couple times now.

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    5 ratingFebruary 04, 2017

    3500 Las Vegas Freeway, Las Vegas, NV 89109

    The kids pasta comes gluten free, separate prep surfaces and strainer. A favorite.

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    5 ratingFebruary 02, 2017

    1 Maple Ave, White Plains, NY 10601

    Great place to eat! So many gluten free options on the menu and the staff is very helpful and nice. My celiac daughter got a kids cheeseburger with a gluten free bun, and did not have a reaction! Also, delicious Godiva gluten free chocolate cheesecake! Definitely recommend!

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    5 ratingJanuary 25, 2017

    5600 North Pennsylvania Avenue, Oklahoma City, OK 73112

    The Godiva chocolate cheesecake brings me back over and over!

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    2 ratingJanuary 23, 2017

    3545 Nicholasville Road, Lexington, KY 40503

    Very poor staffing ratios amount to very bad service. I did not feel well after eating here. Also, certain skinnylicious items were not available GF, but the same large portion entree was. Strange.

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    2 ratingJanuary 21, 2017

    4400 Sharon Rd, Charlotte, NC 28211

    Ordered the shrimp angel hair pasta (gluten free option) the pasta given was not angel hair but another kind. The pasta was very hard, dry, and bland. Please order another dish and save your money.

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    3 ratingJanuary 14, 2017

    94 Providence Place, Providence, RI 02903

    I love the Cheesecake Factory but they have messed up my order many times. Burger not cooked, wrong bun, etc. I was told Years ago the honey mustard was fine for me, but turns out when I had an awesome waitress she double checked and it is NOT GF.

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    4 ratingJanuary 12, 2017

    7067 Friars Road, San Diego, CA 92108

    Be careful what you order and ask questions! Had my heart set on Pasta Carbonara, which is made with gf pasta upon request. However, the gf pasta is made in the same water as the regular pasta. Ordered the tamale cakes instead and they were great. Our server was excellent and very knowledgeable. They have a lot of offer in the gluten free department, just remember to ask about the items first and you'll be fine.

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    5 ratingJanuary 11, 2017

    27500 Novi Rd, Novi, MI 48377

    Great experience. I always get the old fashion hamburger gluten free. Have had it protein style (wrapped in lettuce) and with one of their GF buns. Both are awesome. Dedicated fryer for the French fries. Yum!

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    5 ratingJanuary 09, 2017

    7 Backus Ave, Danbury, CT 06810

    delicious!!! no problem as a celiac and many gf options!

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    1 ratingJanuary 03, 2017

    1350 Stoneridge Mall Road, Pleasanton, CA 94588

    I was very disappointed when I went for dinner my with my family. I ordered the gluten-free pasta. I was in bed for the next few days after discovering gluten noodles in my leftovers.

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    5 ratingJanuary 02, 2017

    306 Hiawatha Blvd W, Spc J-112, Syracuse, NY 13290

    My son was so excited to have so many options. He decided on a cheeseburger on a Gluten Free roll, French fries and Godiva GF cheesecake.

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    4 ratingDecember 30, 2016

    140 Market St, Yonkers, NY 10710

    Had many options on menu that indicated GF on request. Also have GF buns for burgers. Server needs to check with ordering computer to determine what needed to be eliminated to be GF which is fine as it minimizes some of the human error

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    2 ratingDecember 30, 2016

    2500 W Moreland Rd, Willow Grove, PA 19090

    Not impressed after hearing so many good things. Not one Cheesecake is GF, how hard is it to make a GF Cheese Cake? Not many good options for Celiac's. Disappointed.

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    4 ratingDecember 27, 2016

    2301 Kalakaua Ave, Honolulu, HI 96815

    great choices of gf options, waiter knowledgeable, great service and excellent food. had to wait ages for a table but worth the wait

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    5 ratingDecember 26, 2016

    610 Smith Haven Mall, Lake Grove, NY 11755

    They have a bunch of options for gluten free. This place has the most I have come across. Great food!

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    5 ratingDecember 23, 2016

    131 Wolf Rd, Albany, NY 12205

    The Colonie New York location seems to have their act together now. I ordered the 4 cheese pasta and it was very good. The server seemed to understand celiac . She also remembered when it came time for desert and offered me the only gluten free cheesecake selection they have which is chocolate. Will certainly go again.

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    2 ratingDecember 21, 2016

    5799 N Bayshore Dr, Bayshore Mall #L100, Glendale, WI 53217

    They have a decent amount of gluten free options. However, they offer Godiva cheesecake as the gluten free cheesecake but Godiva chocolate is not gluten free! Their vinaigrette dressing is also not gluten free because it uses malt vinegar.

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    1 ratingDecember 21, 2016

    3710 Hwy 9, Freehold Raceway Mall, Freehold Township, NJ 07728

    Was contaminated(a gluten free pasta dish), tried it again a second time with an entirely different meal (a chicken dish with rice) and was contaminated again. Will never go again.

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    5 ratingDecember 14, 2016

    1872 Annapolis Mall Road, Annapolis, MD 21401

    Nice Gluten Free options.

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    3 ratingDecember 11, 2016

    5530 Glades Rd, Boca Raton, FL 33431

    I like eating there using their gluten free menu but I am wondering how careful they really are. Have had acid reflux attacks after eating there and am not sure if it is related to gluten in the food or just plain old indigestion. The gf salad tastes great but I am questioning how safe it really is. Eat there with caution.

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    5 ratingDecember 08, 2016

    825 Dulaney Valley Rd, Towson, MD 21204

    Just learned that CF has gluten free options this past week! We ate there last night and it was delicious! I had lemon herb roasted chicken. We ate there tonight and my gf mushroom hamburger came with a gf bun! I expected a bunless burger, but this was a nice surprise. Fries were offered and I asked if they were fixed in a dedicated fryer; the server checked and said yes, but the regular fryer was right next to it and the chef suggested there was a chance of cross contamination, so I passed on the fries. A wonderful experience!

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    4 ratingDecember 08, 2016

    2301 Kalakaua Ave, Honolulu, HI 96815

    Waited forever for a table ... balmy night in Honolulu, who cares! Staff were knowledgeable about Coeliac; food was great, big thumbs up!

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    1 ratingNovember 21, 2016

    27500 Novi Rd, Novi, MI 48377

    my son ordered GF pasta. I talked with the waitress who seemed very knowledgeable about how they handle allergies. I asked for it to be cooked in clean water. My son started to get sick right at the table. He was clearly glutened.

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    1 ratingNovember 19, 2016

    201 E Pratt St, Baltimore, MD 21202

    Usually Cheesecake Factory is a ok choice, but got served raw chicken here.

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    1 ratingNovember 16, 2016

    14559 SW 5th St, Pembroke Pines, FL 33027

    Terrible experience. Overdressed salad and gluten free bun still half frozen when served. Do not recommend.

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    5 ratingNovember 12, 2016

    3393 Peachtree Rd NE #3076a, Atlanta, GA 30326

    I always stick with salads here, but the menu labels gluten free itema

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    5 ratingNovember 09, 2016

    1350 Stoneridge Mall Road, Pleasanton, CA 94588

    They have amazing gf substitutions! Love to get their pasta & burgers

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    3 ratingNovember 05, 2016

    3301 Veterans Memorial Blvd, Metairie, LA 70002

    I ordered a salad and my husband had a burger with gf bun. the fries are listed as gf but when we asked the server who then asked the manager, they couldn't verify that the dedicated fryer was actually dedicated. they switch the oil between the three fryers to clean it (not sure how that works) and they use all three fryers to fry wonton, chips etc in morning. so, don't order the fries or tortilla chips. the salad had too much dressing too.

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    4 ratingNovember 04, 2016

    6223 South State Street #2001, Murray, UT 84107

    I've been scared to try Cheesecake Factory because I haven't seen fantastic reviews...overall I had a decent experience. Waiter seemed to be knowledgeable. I had the delicious 4 cheese pasta. I didn't feel any strong symptoms after (although I am asymptotic for the most part) the only disappointment is that they really don't have many options, especially for the size of their menu!!

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    5 ratingNovember 03, 2016

    15230 N Scottsdale Rd, Scottsdale, AZ 85254

    Large portions and huge selection!

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    5 ratingNovember 01, 2016

    1872 Annapolis Mall Road, Annapolis, MD 21401

    Great burger with a bun and fries. Nice gluten free menu. Sweet potato fries are great!

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    3 ratingOctober 30, 2016

    2133 Green Hills Village Drive, Nashville, TN 37215

    They do have many items flagged as being gluten free by request. They only have one gluten free cheesecake though. The waiter was not knowledgeable, but did offer to ask if things were gluten free & wasn't irritated by all the questions. I had the roasted chicken & it was good. Three hours later feeling a little off, but not ill.

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    4 ratingOctober 30, 2016

    4325 Glenwood Avenue, Raleigh, NC 27612

    We had the corn cakes and lettuce wraps from the guiltless menu as well as a Godiva cheesecake no whip. I had plenty of options to choose from for food. My only complaint is that there is only one cheesecake that is GF and it would be so easy to make more. Just eliminate the crust!

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    5 ratingOctober 28, 2016

    7101 Democracy Blvd, Bethesda, MD 20817

    I always get Kobe burger. Never had a problem

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    5 ratingOctober 25, 2016

    S, 8711 E 71st St, Tulsa, OK 74133

    Have been here twice and had a great meal both times. The first time I ordered my pasta carbonara without peas and it came out with peas but they quickly remade my meal and gave it to me for few. Very pricey but very worth it and the chocolate cheesecake is to die for!!!!!!!

  • User profile picture thumbnail
    4 ratingOctober 25, 2016

    2301 Kalakaua Ave, Honolulu, HI 96815

    I went here with some hesitation because of the past reviews, but I had no issues. My server was helpful and I didn't have any problems with my food. I stayed on the safe side and had a salad. They do have a fun variety of options.

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    5 ratingOctober 22, 2016

    639 East Shaw Avenue #139, Fresno, CA 93710

    Everything was nicely label that was gluten-free in the menu. .I really enjoyed my serve and my food..very happy with everything including my gluten-free cheesecake. .;-)

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    1 ratingOctober 20, 2016

    75 Middlesex Turnpike, Burlington, MA 01803

    Explained to the server that I'm GF.. Ordered salad came with croutons on it . Definitely not a GF restaurant. Not worth the risk .

  • User profile picture thumbnail
    5 ratingOctober 19, 2016

    306 Hiawatha Blvd W, Spc J-112, Syracuse, NY 13290

    the menu features a GF icon next to items that can prepared GF.

Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Sunday
10:00 am - 10:00 pm

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