Delicious food and quite a few options clearly marked on the menu. There's even one cheesecake that is marked gluten free, the Godiva chocolate. The service was poor at this particular location but the food made up for it.
They do have a GF menu, it is just included as part of the regular menu. They offer pasta, and a GF bun for burgers and sandwiches. I had an omelette and thought I was only limited to a side of sliced tomatoes, but the server was very helpful and said I could have fruit or a salad was well. They fruit side was very good as was the omelette. They do offer other desserts that are GF. Even though they aren't traditional cheesecake they are still tasty.
No gf menu, just items listed that can be gf upon request. staff is helpful finding safe items. What really irritates me is that the only cheesecake that can be ordered gf is Godiva chocolate, ugh! Rating would be much higher if I could have gotten a decent cheesecake!
Good Food! Waiter (Adam) very helpful and knowledgeable about how food was prepared. Not a huge selection, but I enjoyed my choice (steak Diane).
Nice gluten-free menu, even a gluten-free cheesecake! Charles helped us and was very good. They do have a separate fryer for gluten free fries, and the kitchen knows to guard against cross-contamination. We eat at Cheesecake Factory restaurants all over the country several times a month and have never had a problem with gluten.
So disappointed with the Cheesecake Factory. After reading all the 'gluten free options' on their website I was really looking forward to going there. However the majority of dishes seemed to be subject to cross contamination e.g the French fries are cooked in the same oil as gluten containing fried food and the pasta is boiled in the same pot as gluten pasta, I did question this and the waitress was not at all knowledgeable or sympathetic and there was no offer of simply using a different pan to cook the pasta .... Surely they have more than one pan!!
Ordered GF pasta, was reassured the noodles were boiled separately. Probably the best pasta I've ever had. The menu had a ton of options, and if I didn't live in MI I would come back frequently. Even got to go glasses for my hard cider. A++
the menu features a GF icon next to items that can prepared GF.
My 4 year old had her first burger here on a GF bun (we have yet to find a GF bun in the grocery store she'll eat) she was so happy to eat a burger "like mommy and daddy" - I don't want to be negative because we really love going here, but the waitstaff could be a little more knowledgable with customers and food allergies- especially when it's a child. Every questioned we asked her we got "oh sorry I don't know"
This place is very celiac friendly. Has a lot of menu items that they can make gluten free.
I ordered the 4-cheese pasta that was listed as a gluten free option. The description listed 4 cheeses plus marinara. I asked for the marinara on the side because I don't like cheese sauce and marinara mixed together. My waiter didn't speak English very well, he brought me a bowl of dry gluten free pasta with chicken on it, and a bowl of marinara. I asked him where the cheese was and he brought me a small plate with a dollop of ricotta cheese on it. I told him it was supposed to be 4 cheese pasta, I expected there to be some kind of yellow cheese sauce in it, and he proceeded to bring me 2 more small plates with shredded cheese. I really didn't know what to do next, I was so confused. I told him I expected the dish to look like macaroni and cheese with yellow cheese sauce. He went to get the manager, who thankfully spoke English, and he had told the manager I wanted to know why my noodles were yellow. I explained to the manager that I ordered the gluten free 4 cheese pasta dish and I was expecting something more like macaroni and cheese. He said no worries, I can whip you up a cheese sauce if you like. He came out soon after with a cheese sauce for my noodles which tasted pretty good despite the fact that their gluten free noodles aren't all that great to begin with. Then I ended up getting sick when we got back to the hotel. We don't go to pricy places like this often, it was supposed to be a special treat for my daughter's birthday. Definitely won't be back.
I ordered the Cobb salad and was very clear about needing gluten free. I was assured it would be. Someone other than my waiter delivered my salad and I reinterated my need for gluten free. Again I was assured it was and I commenced eating. 1/3 of the salad eaten and my waiter returned. He was unsure about the salad dressing. Hmmm. He left and returned again to tell me the dressing had soy sauce in it. Dammit! The manager came by to apologise and said it meal would be no charge. Great. I will cross this restaurant off my list.
Recently learned from a great server that the GF fryer and regular fryer are right next to each other. The server cautioned us that he would bet that food gets in there and CC, especially their tempura batter. Glad that he explained it as I got sick last time I had the fries. Makes sense!
DO NOT GO HERE!!! I was served pasta not once but twice with gluten noodles mixed in. The first time I caught it and I checked the second noodles and missed one. And as you all know, it only takes one... They seemed like they really got it after talking to them the first time but obviously not. It turns out that they store the glutinous noodles right next to the gf noodles in open containers and then pour noodles into individuals serving sizes. I will never, ever eat here again.
I'm very sad to give this a poor rating, but I've been glutened twice & I will not be returning for a meal. I stop in to take the Godiva cheesecake to go, but once the pasta made me sick (possible from using same water or strainer?) and the other time the salad made me sick... I'm guessing they just picked off the croutons? Regardless, I gave them a second chance-which I typically never do.
There were several great options. The Shepard's pie is amazing, and a huge portion. Had the Godiva cheesecake for dinner, very rich and delicious. I enjoyed not having to have a separate menu for gluten free, beside items that were or could be gluten free there was a logo beside it on the regular menu.
This was my son's first visit & he loved everything about it! He is only 12, but even he noticed that our server Tara went above & beyond! We each had a GF burger, fries & the GF Godiva cheesecake...which were all amazing! If you are visiting this Cheesecake Factory, you can request Tara too- she was great!
They've updated their GF menu and retrained their staff. Their second attempt at GF is a success, and I feel completely safe eating there. Upon request, they bring me a nicely toasted Udi's roll so I don't feel left out when they bring my honey a bread basket. My favorite meals are the French Country Salad and the Corn Tamale Cakes. Four or five visits and no problems.
Do not eat here if you have Celiac Disease. Definite cross-contamination on the GF pasta. They will toast a piece of GF bread for you, but I doubt they use a separate toaster. They probably don't boil their GF pasta separately. I feel like I got hit by an 18-wheeler after eating there last night. I will definitely not return.
Waitress did not have any idea what Celiac or gluten free meant. This is a management issue, education. So far, eating gluten free in Florida simply sucks.
Called ahead to ask about the gluten-free menu & was refused information. The person answering the phone insisted I come in to look at it in person instead. Well, I'm not making the drive if I don't have a clue what's safe. And, really, why is there wheat flour in most of the cheesecakes? I just don't trust Cheesecake Factory. So shady!
Had a great experience here, my server was very well informed with regards to the items on the menu and how it was prepared. She notified the manager and the chef about my allergy. I was a bit apprehensive about how busy they were and how careful they were going to be with regards to cross-contamination.
Was assured my meal was Celiac friendly after explaining many times to our waitress. Got a cheeseburger with gf bun and gf fries. Was sick within 15 minutes, full blown glutened. They obviously do not take Celiac or GF seriously. Ruined 2 days of my trip. Stay far away!!
Had the salmon it was amazing!!! Told the waiter I had celiac he brought me out my own gf roll and own butter, checked on all the sauces for me and made sure I had an excellent experience... Only down side was only one cheesecake was made gf that night!
I ordered a pasta dish off their gluten free menu. My waiter was awesome. When the food came out there was clearly too different pasta types on my plate. He spotted it before I did. After that the manager personally made my meal to ensure whatever mistake happened didn't happen again. Unfortunately the manager isn't a great chef but I appreciate the second time around I could actually eat my food, two hours after I ordered it. On the bright side the complimentary gluten free chocolate cheesecake was amazing!
Good gf options to choose from, but I'd opt for a sandwich or appetizer and stay away from the pasta - they haven't quite figured out how to prevent cross contamination, and I actually found a regular pasta noodle in a GF pasta dish. No problems with any other menu items though and I eat here regularly.
You should not offer a gluten free menu if you don't even take basic precautions to separate the food. I ordered a dish with GF pasta, it contained several pieces on non GF pasta in the dish. The manager came over and assured me that the next dish would be fully GF. I waited 20 minutes for another dish containing mixed GF and regular pasta. Unfortunately I ate much of the "GF" dish before realizing it was cross contaminated. Sick for a week, even after being assured by a manager it would be GF. I know they can't assure 100% GF but having mixed GF and regular pasta is unacceptable.
When I went there they had the manager come talk to us and their gf hamburgers are AMAZING!! So is the gf cheesecake. There was cross contamination when I ate there once but they are okay with not cross contaminating. Like, for my sister the manager cooked her steak with a pan that they just got and had not been used yet.
My son and I both got sick. Definitely not safe for celiacs.
My sweet waitress was so worried that she double checked my order with the manager just to make sure it was gluten-free.
I told the waitress that I had celiacs and I ordered a salad with no dressing. Chopped factory salad. I think there may have been some sort of wonton in my salad that was not supposed to be in it because I got violently ill. Will never go back!!!
They actually know how to cook gluten free pasta. I got the 4 cheese dish with chicken and it was really good. I was surprised because chain restaurants have a harder time with gluten free pasta it seems, Olive Garden certainly puts theirs through a gross shredder every time. The waitress was sure to ask me if I had an allergy, there were no mixed noodles, it tasted great!
Went ahead of time in the morning to talk to the Chef. Chef Payne understood what we needed. He gave us his business card for when we returned later the same day and he took care of us. Dedicated French Fry fryer. They have burgers with gf buns (tastes like Udis). They have some pasta dishes, salads, chicken, fish, etc... For dessert they have a GF chocolate cheesecake (however it is in the showcase with the other cheesecakes). Chef told us that he could get a piece from the freezer to take home or eat there (although it probably wouldn't thaw out that quickly). There were also 2 ice cream sundae options - got Rocky Road - it was incredible!! We'll be back!!
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