Told the waiter I had celiac disease (no gluten or cross contamination)… I ordered the grilled salmon and mashed potatoes with broccoli. Tasted great and didn’t get sick at all!👏🏼
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Pasta was very good!!!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I’m so sad to post this, but I thought I should share for those who are even more severely affected by gluten. On Saturday I ordered GF pasta and a wheat noodle made its way into my dish (which I found after eating half the meal). They handled it as well as they could, the manager came out and apologized and said they would talk with the kitchen staff and refine processes to be sure it wouldn’t happen again. So hopefully it will be better in the future, we may wait a few months before returning to give them time to implement the changes. They said they have a separate area to prepare GF dishes, so we’re not sure what happened this time. They also offered to remake the meal, and they took the meal off the bill, which was a nice gesture.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
The staff was very knowledgeable about gf menu items. All of the items that can be made gluten free are marked on their menu as “gluten free upon request”. The server told me they have a separate area in their kitchen where they prepare all of the gf food. I did not have any issues with getting sick from cross contamination.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Knowledgeable waiter. Asked if I was Celiac or had a gluten allergy. Said he would make sure the cook made my food separately. Some unavoidable cross-contamination.
Yes
I’ve only eaten here once and maybe they’ve changed things since I went, but the only thing I ended up eating there was strawberries and I‘m pretty sure that they were cross contaminated.
No
They were very accommodating when I said I had Celiac and couldn’t eat gluten. The meal was very good! Especially the hot fudge sundae! They label the dishes on the menu that gluten free.
Yes
They served me wheat pasta after I requested the gluten free. I have celiac disease so my fault for not reconfirming that it was gluten free. Stay far away from this place if you are at all sensitive to gluten.
No
Have attempted to eat here three times since being GF and I was glutened every single time. They have a really bad problem with cross contamination. I specifically told them each time that I had celiac, to which they responded by pointing out the disclaimer on their menu about cross contamination and warned me that I probably wasn't safe to eat there then. I should have never risked it. But what is the point of having a GF menu then? I guess it's just for the trendy folks.
No
I was fine not having the bread when my dad asked if there was bread I could nibble on. they brought me the most delicious roll I was sure there had been a mistake. the waiter was super nice and said he was 100% sure it was gf. I seriously started crying. I haven't had bread like that in a year!only one gf cheesecake option but its chocolate so no complaints and no worries about getting sick!
Yes
Cheesecake is always safe for me.
— Very
— Most/All
— Excellent
Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.
There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference
— Not very
— Gluten-free items are marked on the main menu
— Some
Menu is marked but ask about cross contamination. Fries are not in dedicated fryer
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(
— Not at all