The Cheesecake Factory

Ordered the salmon with mashed potatoes and broccoli which states it’s gluten free. Later found out that the broccoli is cooked in pasta water. How is that gluten free?! Why do these restaurants have GF on their menu and the food is not prepared accordingly and get away with this!! Unacceptable!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

There was no flavor to the pasta and I got sick for days. They use the same strainers to cook the pasta which now makes sense as to why I got sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Went there today, ordered ribeye steak with mashed potatoes and green beans. Two hours later, here I am, crapping my guts out. Waitress seemed knowledgeable and assured me that my meal was gf. My gut says otherwise. Eventually found that they heated the plain green beans in the pasta water!! I got a full refund, but still lost a sick day from work. This was so avoidable.

Even though items are listed as gluten free. They are not. I ordered the gluten-free shrimp with pasta. As I was eating I noticed a regular pasta noodle mixed in with the gluten-free pasta. When I called the manager over to complain, and let him know that I would probably be sick for a few days, he told me they probably used the same strainer for both types of pasta, which is unacceptable. As predicted, I did get sick. I also complained to the corporate office

Menu has gluten free options marked so you know which ones are. Good amount of choices

Celiac friendly?

Yes

Was contaminated(a gluten free pasta dish), tried it again a second time with an entirely different meal (a chicken dish with rice) and was contaminated again. Will never go again.

Celiac friendly?

No

This place is very celiac friendly. Has a lot of menu items that they can make gluten free.

Celiac friendly?

Yes

Went to the one in Princeton nj. In Quaker town mall today. Was all excited to order off the new gf menu. And when my pasta came I said to the server are you sure this is gluten free? It taste and looks too good. She said yes. Than a free mins. Later the waiter runs over and asks me if its ok that it's not gluten free? Huh? I didn't hear that. The music was kind of loud I thought he was asking me is it ok cause it's not the fuseli pasta it's the angel hair. But my mom herd him and said it louder! No it's not ok! I've been gf for 7 years for a reason! If I wanted to get sick and eat gluten I would choose to eat a croissant !!!! The manager says they dropped the ball. I said they need better training . Lesson , can't trust restaurant service! Great. I asked how am I going to come hear and eat???? Enjoyed the guacamole . Hope the chips were really gf.? Only put the star cause I had to. They should have a better system if there going to provide a gf menu they better actually serve it to you. And put a simple sign for it for Pete sakes! And get better communication!!! It's just not right!

Celiac friendly?

No

Gluten free menu but not celiac friendly. Staff not knowledgeable enough to properly serve someone with celiac disease. Plates are always dirty so who knows what was on there. Nice to offer the gluten free menu but they really need to be properly trained in gluten free preparation.

Celiac friendly?

No

They do have a gluten free menu, just ask! Tons of options, I was impressed. BUT the Godiva cheesecake is NOT gluten free as advertised on their menu!

Celiac friendly?

No

they don't have a gluten free menu, so I order plain chicken or fish no seasoning or sauces. they do have a cloudless cheesecake with no crust though that's pretty good and I've never had a problem with it (:

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all