The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

115 Huntington Avenue
Boston, MA 02199

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I had a very good experience with the Cheesecake Factory. Our staff was knowledgeable and I didn’t have any reactions after eating here. Their menu was well marked and they even had a GF cheesecake. I didn’t ask about cross contamination as it usually isn’t a huge deal for me but I was pleased with this experience

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Asymptomatic Celiac

Overall Rating

Review


It was a long wait, so we ordered our food to go. The cashier clearly did not understand gf. She offered me bread with the order and didn’t understand when I explained I didn’t want the bread included with my meal. She kept insisting that it was free. I explained it wasn’t about the money! I ordered carefully - selecting items that I knew should be naturally gf. My meal was delicious. The best part was dessert - the gf Godiva chocolate cheesecake. Mmm, mmm, mmm!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Ate here with a large party, so I know that’s hard on the server. However, they will now direct you to an allergen website and won’t answer questions about the food or prep; our server answered one question about the fries but otherwise said he was required to go get his manager (which ultimately might be great, but was very awkward with a large group of professional colleagues and also wasn’t stated as a solution or being helpful, more as a response to me being a difficult patron). I almost decided not to get food, but ultimately chose something I get might be most safe. I think it was ok, but it’s hard to say because I’m traveling and already sick. Celiacs use caution or avoid.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

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More Reviews


Overall Rating

Updated 4 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


It's not safe for celiac. But they put it writen on the menu.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Celiac friendly, gluten free food cleared labelled on the menu and feeling good also the day after. The waitress even clearly pointed out the safety for celiacs.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


GF items are clearly labeled on the menu! What a plus. This makes dining out so much more pleasant for me.

They only have one GF cheesecake available (the Godiva Chocolate Cheesecake). I wish they'd have a larger selection of GF cheesecakes. Otherwise, this isn't a bad place for many GF cordials, appetizers, and entrees.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


HORRIBLE!! Ordered a cheeseburger to be made gluten free and they brought it out on a regular bun, luckily I noticed it didn't look right, then they brought me a new one with a regular bun on it AGAIN!! They screwed up twice and still charged me for my meal! And on top of all that I got sick from the burger they did bring out. Will never eat there again

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Excellent service, food, and great gluten free buns

Updated 8 years ago read full review

Overall Rating

Review


Family friendly. Good choice of GF options. Couple of GF desserts as well as ice cream. Enjoyed it so we went back 2 days later.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Great options. Wait staff very knowledgeable and went out of their way to be helpful.

Updated 8 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


I’ve only been here twice, on vacation one year apart. I’m pretty sure last time I didn’t have issues. But the server said that they don’t have a dedicated fryer, so the offered gf fries are not really gf.

I kinda recall that it was the same the last time I was here, as I always get the same thing.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


I ordered a ceasar salad, gluten free, no croutons. The salad came out and appeared to have no croutons, but once I started eating it, there were several at the bottom covered in dressing it was clear they had accidently made it with croutons, then picked them out, missing several. Do not eat here! They are not properly trained.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Overall Rating

Review


the godiva chocolate cheesecake is gluten free. just saying

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I went last night and they were very helpful and knowledgeable. I ordered the tamale cakes and told the server I was GF due to allergy, not lifestyle. She made note and said she would like the kitchen know. When my food came out, I questioned again if it was GF, the server was not sure and took it back to the kitchen to confirm. I appreciated that he didn’t just say yes, but made sure. I felt fine after eating there and the tamale cakes were fantastic!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Menu has "GF upon request" marked on the menu.

Staff said the kitchen is a huge open cross contamination field and unless it was marked she wasn't sure.

I asked about having the Carbonara with the GF pasta and to check that they didn't use flour in the sauce.

She left and confirmed with the kitchen that "there was a modification in the computer to make it GF.

There isn't much in options. For app or desserts. Definitely nothing if cross contamination is an issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

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