The Cheesecake Factory

I had a very good experience with the Cheesecake Factory. Our staff was knowledgeable and I didn’t have any reactions after eating here. Their menu was well marked and they even had a GF cheesecake. I didn’t ask about cross contamination as it usually isn’t a huge deal for me but I was pleased with this experience

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

It was a long wait, so we ordered our food to go. The cashier clearly did not understand gf. She offered me bread with the order and didn’t understand when I explained I didn’t want the bread included with my meal. She kept insisting that it was free. I explained it wasn’t about the money! I ordered carefully - selecting items that I knew should be naturally gf. My meal was delicious. The best part was dessert - the gf Godiva chocolate cheesecake. Mmm, mmm, mmm!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ate here with a large party, so I know that’s hard on the server. However, they will now direct you to an allergen website and won’t answer questions about the food or prep; our server answered one question about the fries but otherwise said he was required to go get his manager (which ultimately might be great, but was very awkward with a large group of professional colleagues and also wasn’t stated as a solution or being helpful, more as a response to me being a difficult patron). I almost decided not to get food, but ultimately chose something I get might be most safe. I think it was ok, but it’s hard to say because I’m traveling and already sick. Celiacs use caution or avoid.

It's not safe for celiac. But they put it writen on the menu.

Celiac friendly?

No

Celiac friendly, gluten free food cleared labelled on the menu and feeling good also the day after. The waitress even clearly pointed out the safety for celiacs.

Celiac friendly?

Yes

This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.

Celiac friendly?

No

Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.

Celiac friendly?

No

GF items are clearly labeled on the menu! What a plus. This makes dining out so much more pleasant for me.

They only have one GF cheesecake available (the Godiva Chocolate Cheesecake). I wish they'd have a larger selection of GF cheesecakes. Otherwise, this isn't a bad place for many GF cordials, appetizers, and entrees.

HORRIBLE!! Ordered a cheeseburger to be made gluten free and they brought it out on a regular bun, luckily I noticed it didn't look right, then they brought me a new one with a regular bun on it AGAIN!! They screwed up twice and still charged me for my meal! And on top of all that I got sick from the burger they did bring out. Will never eat there again

Celiac friendly?

No

Excellent service, food, and great gluten free buns

Family friendly. Good choice of GF options. Couple of GF desserts as well as ice cream. Enjoyed it so we went back 2 days later.

Celiac friendly?

Yes

Great options. Wait staff very knowledgeable and went out of their way to be helpful.

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all