We’ve tried the new location 3x, and every single time the order is wrong.
We love the options available - GF burgers with GF buns, fries, and a drink are what we ordered each time. We tried drive through and going into the restaurant. We even tried ordering on the app. Unfortunately, they are disorganized and inattentive. We received one order with regular buns after a very long wait for our food, so we had to wait all over again for the corrected order - while hearing them yell back and forth about it.
Bottom line: good options for a fast food place, decent food, but terrible service. It made me worry that the food was not safe, even once the order was corrected.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
I had a great experience. One of the kitchen staff came and said he had celiac and made sure my order was correct and didn’t touch the other orders. I had the pot roast, fries and a side salad.
— Very
— Some
— Good
This location does not offer gluten free buns or other accomodations. Not a safe place to eat
— Not at all
— No gluten-free information on the menu
— Not Much/None
Great gluten free buns.
— Somewhat
— Some
— Excellent
This Culver’s location is great! They have a dedicated fryer for their fries and a septum sealed GF bun in its own package for their burgers! And they put on the receipt to make sure it was safe
— Very
— Most/All
— Excellent
Love Culver’s! I had to stop eating their fries because of cross contamination but I usually am fine eating a butter burger no bun. I have gotten sick once but I eat there quite often.
— Not very
— No gluten-free information on the menu
— Not Much
— Excellent
Staff had no idea what I meant when I said "celiac." *cue eyeroll* ugh. Then I asked if has a dedicated gf fryer & staff member said, "Ummmmm, let me check?" Already knew how this was going @ this point. Staff came back & reported no....so I bolted, bc no dedicated fryer & no idea what celiac or gluten is? No thank youuu! #notceliacsafe
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor