They have absolutely no idea what gluten free means. I asked which sandwiches we're gluten free, and no matter how many different times I asked the answer was "this bread is gluten free". I asked if the pesto on a sandwich was gluten free, "I don't know but the bread is gluten free so it's gluten free". DO NOT EAT HERE. It's sad because the one in downtown San Jose is good.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Staff were knowledgeable about gf foods and made me a great sandwich!!
Yes
By far, this is probably my favorite GF place to eat and definitely one of the best Erik's around. The staff is friendly and knowledgeable. They never seem to be too busy for dinner which is nice and they usually always have plenty of seating. They know which soups are GF and they post a list of those soups on the wall so they can quickly refer to it. The GF bread is delicious and so too is the butternut squash soup.
This Eriks is one of the better ones around here. They seem very aware of contamination issues and do try to protect you as much as possible. Also, their bread seems to be stored better because it isn't as dry as some other locations
Just a great sandwich place. Gluten free bread is really good and holds up well while you eat your sandwich. Gluten free cookies at check out and the workers knew which soups were gluten free. We went two nights in a row! There is a tiny risk of contamination, I think, if they make your sandwich where they make all the regular sandwiches. Worth asking about.
Yes
Very careful preparation of my sandwich on GF bread always! I’ve eaten at Eric’s Deli all over the Bay Area, because it is such a dependable, safe and delicious choice. Staff are well trained and very friendly.
— No gluten-free information on the menu
Great gluten free bread and staff paid close attention to the details!
— Gluten-free items are marked on the main menu
I am super sensitive and have been only ordering salads or soups in fear that the sandwiches are not safe. I ordered one today and feel great! I watched the prep, and they changed gloves and don’t really touch the food directly. I feel safe ordering again. Update 9/5/23: I have become a regular here and love the sandwiches!!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great sandwiches and soups! Tons of options for both gluten free and not.
— Very
— Most/All
— Excellent
This is the only sandwich shop I feel completely comfortable eating at! Owners, managers, and most employees are incredibly mindful, aware of what ingredients are and aren’t gluten-free, and take really good care to avoid cross-contamination. They have a separate prep area for gluten-free sandwiches and will cut/make ingredients from scratch to avoid cross-contamination. It’s still a sandwich shop, and there’s always a chance something will slip through the cracks, so if you’re incredibly sensitive that’s something to keep in mind. I’ve never had an issue, though, and after watching the employees work and how careful they are, I feel very comfortable eating here.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent