Five Guys

4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1527 Chestnut St.
Philadelphia, PA 19102

Most Recent Reviews


Overall Rating

Review


Told them my daughter was celiac, asked if they changed gloves and such. They told me they do, but after watching them prepare and constantly touch buns and then go back to the burgers, fries, line work. It definitely wasn’t the safest.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Celiac

Overall Rating

Review


since theu do not fry anything but french fries in their oil, its safe to order the fries !

Updated 8 years ago read full review

Overall Rating

Review


Awesome!!!! We happened to be in the City and decided to eat here since the one closer to our house has been decent and we've never gotten sick due to cross contamination. This location was even better! They quickly informed everyone of the allergies related to the order and they designated one person to handle start to fiinish. he changed gloves, cleaned the surfaces, then changed the gloves again. They packaged the bugers so the cheese didn't stick to the aluminum foil cover. They've raised my expectations going forward.

Celiac friendly?

Yes

Updated 10 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Overall Rating

Review


Great burgers and gluten free fries (for those that couldn't figure it out, just look on their website). My only complaint is that they don't have plates. It would make eating a bunless burger a million times easier.

Updated 12 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

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