The staff takes gluten allergies very seriously. You can choose to have your burger wrapped in lettuce or just in a bowl. Also since all they fry are fries the fryer is GF!
Yes
I love Five Guys. I like their burgers and fries more than In-n-Out as they are both more substantial and allow for more customization on the burgers.
I visit there on a regular basis, pleasantly surprised by not having to explain my needs I have watched my food being prepared and saw the effort to avoid cross contamination considering this is a burger-hot dog place
LOVE LOVE LOVE the fries! HATE HATE HATE the burgers- greasy and flavorless. They must be good w/ the gluten bun to soak up the grease. So I only buy he fries there and buy tacos at Rubiios next door.
Finally I can have great French fries with my burger. The lettuce is wide enough to make their protein wrap manageable and the crew in Sunnyvale always wears gloves and will change them if they have touched the buns. One day they'll have GF buns but for now this is the place I go when I want a splurge without the gluten or the high price.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent