The burgers taste delicious and they’re attentive to allergy needs, but there’s no gluten-free bun and their lettuce isn’t a good substitution. If you’re fine with no bun (lettuce or otherwise) then it’s great - they also have really good fries.
Yes
Never had an issue here! And it’s one of the few places you can get fries that are made in a separate fryer!
Yes
If the staff members didn’t handle the gluten-free allergies correctly, the manager made them change their gloves and start over. Very awesome!
Yes
Love that your GF order is tagged special as an allergy order & bagged separately from the rest of the order. They did a great job preventing cross-contamination by changing their gloves every time they handled anything on a bun. Dedicated fryer for fries. Separate person preparing only fries. Always happy when we find a Five Guys when traveling.
Yes
fries are awesome! there are so few places to get safe fries. the only thing i don't like is they only had shredded lettuce and couldn't wrap the burger well with it.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent