I've eaten here twice. The first time was great however like Five Guys are supposed to ask if it's an allergy when you order a lettuce wrap, they didnt. I had to tell them repeatedly. I ordered lettuce wrapped cheeseburger, fries, and coffee milkshake. I felt fine afterwards. The second time they didn't ask about allergies again. I told them it was due to an allergy. I ordered the same as last time but made the shake chocolate. This time they also put my burger in a separate bag, which they didn't before. I did however get pretty horribly sick about 20 minutes after eating. So I wouldn't say this particular Five Guys is safe. Something clearly happened with cross contamination/contact.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent