11-19-2018. As always with 5 guys, great 'allergy burger'. Staff here was knowledgeable about gluten free and cross-contamination. Highly recommend a lettuce wrap burger.
Yes
Always good when I say no bun. Always ask if it's an allergy. Change gloves and make sure all cooks know.
Service is hit or miss in general here but they are always very accommodating about requests if you specify "no bun for an allergy". This feels like the safest food court choice.
Yes
God the service was awful. They were rude about my allergies. And they refused to lettuce wrap my burger, but instead put it in a bowl :(
awesome fast food fix. Burger is so good w all the topping that I didn't miss the bun too much. great fries from deticated fryer
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent