— Somewhat
— Some
— Good
I’ve always had good luck with the Five Guys in California. I ate French fries and a chocolate shake which I’ve never had an issue with before but I had a really bad allergic reaction ~2 hours later. Would not recommend for celiacs
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
Asked the girl at the register to mark down that I had a gluten allergy, never put it on the receipt. Asked the gentleman cooking if he would change his gloves, he didn’t said he doesn’t touch bread, and gave me a hard time. The store manager gave me a hard time also, laughed at me and said everything will be fine. I had to raise my voice a little and make sure she knew that it isn’t just “fine” and I’m allergic. No sympathy, acted like I was a trouble, and didn’t take care of the situation. Only 5 guys I’ve ever been to that I got treated like this, or that allergies are a joke.
No
Usually they are pretty good. They don't always have the staff as well versed and it means we have to step by step all the proper precautions but they make it work and the food is consistent for my picky GF eater.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent