i loved Five Guys before i went gluten free and i still go on occasion. there use to be a guy at the register that was very knowledgeable and careful with GF foods, making sure everyone followed safety measures for my burger. i had absolutely no issues when he was there.
since he left, I've never had a burger turn out GF, but i still go for the fries. you can easily get enough to fill you up if you don't mind only eating potatoes. i don't know for sure if the Cajun fries are confirmed GF, but I've had them a few times with no noticeable reactions. since they only serve burgers and fries, the fryer is gluten free by default. the buns are cooked on the same surface as the rest of the burger, so that's risky despite them having a lettuce "bun". the guy at the register now doesn't seem to know anything about it.
if you go with a friend, make sure they put your food in a separate bag. last time i went, my friend's burger was dropped on top of my fries.
if you have a peanut allergy, steer clear of Five Guys, as there's a large container of unshelled peanuts for customers to take from at the front.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Excellent
Staff was knowledgeable about preparing and avoiding cross contamination. Only the burger without a bun was safe. Never been to a 5 Guys before even though there is one in my hometown back in Michigan. I wasn’t that impressed with the food so I likely wouldn’t eat at that chain again.
Yes
You have to ask and they will make it for you. I mean exclusively done for you. Eric was greatest.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent