Staff in not trained well for accommodating celiacs. No change of gloves or precautions taken.
No
I have celiac and am very sensitive, yet never had an issue here. Tell them you have a gluten allergy and they will write "special instruction" on the order. Fries are delicious, lettuce wrap is overrated so just get the burger in a bowl.
Yes
They claim to accommodate gluten free, but they don't change there gloves. Also, they cross contaminate everything, they put there hands in the bowls when making a regular order and touch bread and then use the same bowls for your order. If you have to be gluten free DO NOT GO here.
No
The fries are great, but sadly you shouldn't expect any variety. The burgers and hot dogs are grilled on the same equipment as their buns, so you shouldn't expect anything with more substance to be available.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent