When I informed him that it was an allergy request, he had no idea that he was supposed to tell the cooks (so that they change gloves). I had to explain to him that, typically, when you order for an allergy at Five Guys they will change their gloves for you. He let the cooks know and they did it, and I was able to watch them make the food. If you order here make sure you let them know to change gloves and watch what they do!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I normally love five guys but this location seems to have a CC problem. I keep getting sick after eating here.
Wish they cod make a decent lettuce-wrapped burger instead of a burger patty in foil with lettuce shreds. Safe, but blah.
Yes
Not gf if you don't have gf buns in a hamburger place!
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent