Five Guys

2 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

4635 High Pointe Boulevard
Harrisburg, PA 17111

Most Recent Reviews


Overall Rating

Review


While they are not certified gluten free they are conscious about your request. They will make you s lettuce wrap for your burger and mark it accordingly. I did contact the company about getting gluten free buns as an option. Please see below their reply:

Thank you for taking the time to reach out to Five Guys. We have received your suggestion about adding a gluten free bun to our menu. Your enthusiasm for our brand means the world to us! Currently, we are not planning to add any additional items to our menu which includes a gluten free bun alternative. This is because the bread we serve is a signature to our brand and consists of the same secret recipe we have been using since we started out almost 30 years ago. Simply put, we have yet to find a gluten free bun we feel meets the flavor of our burgers, dogs, and sandwiches. However, I will certainly pass this along to the person who oversees menu development as we greatly appreciate your feedback and suggestions. We'll continue searching for a perfect gluten free bun for Five Guys! We'd like you to know that we actually suggest bringing your favorite gluten free bun with you as our bun-less options make for a simple transfer though due to safety concerns please note we are unable to prepare your meal using this bun. While we do all we can to avoid it, there is always a risk of cross contamination. Be sure to use caution! For your convenience our kitchens are always kept open so you may watch your food being prepared. Feel free to let us know if you ever have further questions or ooncerns. Thank you for your interest in Five Guys! We're so glad to have you as our customer! Victoria Cerminaro Customer Relations Coordinator

While they are not seeking any menu updates right now they are forwarding our request. Maybe if more people send inquiries using the website they would consider filling our request. In any event they responded in a timely manner and were very polite in their email reply. I will keep returning along with my own bun.

Blessings to you all!

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Whole family sick on gluten after asking for gluten free burgers.

Celiac friendly?

No

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

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