The staff was very knowledgeable and they brought my meal in a different bag this is my favorite restaurant 😊
Yes
Helpful staff and knowledgeable managers.
The staff is aware of the precautions to take when serving someone with Celiac disease. The manager has a couple times taken our order then go prepare the food himself. As stated in another review the only gluten in the restaurant are the buns, that means a dedicated fryer!
Yes
I order their Lettuce-wrapped burgers and dogs and I tell them 'with allergies'. They change gloves and prepare separately. Fries are real potatoes - not frozen. I am sensitive and my son is severely intolerant and we've never had issues there.
This location always has a great awareness of cross-contamination. As the other reviewers have noted, the restaurant is 100% gluten free with the exception of buns, which they can easily keep away from your burger and fries. It's wonderful to have fries with zero chance of gluten.
Yes
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent