Five Guys

6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1512 Western Ave
Albany, NY 12203

Most Recent Reviews


Celiac

Overall Rating

Review


Recently went there and asked for a lettuce wrap. They asked if it was a preference or an allergy and when i said allergy, they went above and beyond to make sure there was no cross contamination. I had no issues after eating there and my lettuce wrap was great! Of course i miss eating it with the bun but still yummy !

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Updated 2 years ago read full review

Celiac

Overall Rating

Review


I’ve eaten here twice a week for the past month (gross I know) but I never get sick. When I request a lettuce wrap they ask me if it is an allergy (yes) and they are extremely careful and friendly. Love 5 guys.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


this is the only burger that allows for those allergic to gluten to enjoy as close to normal as possible. Letting them know of your allergy , thru will make your burger in a lettuce wrap instead.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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More Reviews


Celiac

Overall Rating

Review


I was optimistic about this place after reading reviews, but somehow I was sick after eating here. Too many possibilities for cc here, unfortunately. I'm extremely sensitive so others might fare better.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


A regular cheeseburger here is seven dollars. The regular fries, which is very large, is 3.50. And a soda is two more dollars. One hot dog with cheese and no bun is almost 5 dollars by itself. So you can easily spend $12 or more for one person, and for that they serve you food in a greasy paper bag. And you have to sit under bright fluorescent lights. The food is good but not really that much better than a place like Wendy's. I'd rather pay half the price and eat off a tray at Wendy's instead of eating at five guys out of a greasy paper bag. But obviously the catch is Wendys isn't gluten-free. So that's the only reason I would eat here instead.

Updated 9 years ago read full review

Overall Rating

Review


This location in particular is awesome. They went so far as to get toppings out of a fresh container to avoid cross-contamination. For an even better burger, go across the street to Stuyvesant Plaza first...there is a natural store that sells gf bread and rolls. We bring them in with us so my hubby can build his burgers on them.

Updated 12 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

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