Generally, Five Guys as a chain seems relatively safe to me, as the buns, certain milkshake ingredients and vinegar appear to be the only sources of gluten in the joint, and those things should be simple enough to avoid, right? That said, I've had mixed results at this location. The first time or two I went here, I ordered fries and a lettuce-wrapped burger and was fine. Most recently though, I ordered the same thing except I added bacon to the burger. Ended up having a pretty strong reaction a couple hours after eating despite having informed the staff to flag my allergy on my order. While I felt like the crew had tried their best to take precautions, something must've happened somewhere along the line. If I go back I'll probably go back to ordering without bacon just in case that had something to do with it
— Somewhat
— No gluten-free information on the menu
— Not Much
— Excellent
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent