I eat here all the time. Only thing cooked in the fryers is fries. Burgers are put in a bowl or in a lettuce wraps.
Yes
Yes
They always announce that there is an allergy order and it lists it on the receipt. Have the option of burger in a lettuce wraps or in a foil tray. I prefer the tray because the lettuce and the burger get 'slippery.' They only gluten here is the bun, the milkshakes and the Malt Vinegar you can put on your fries
Yes
As soon as I asked for a bunless burger, the cashier asked if it was for an allergy. When I said yes, she let one of the workers preparing the food about it and it also showed up on the receipt. Burgers and fries were very good.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent