Yes
The staff were told we had a need for gluten free. The cashier responded back that we meant allergy and that did the trick. The cooks were very careful with changing gloves and not handling anything that would contaminate. They cook their buns on a separate part of the grill and used clean utensils to prepare the meat. Fries are dedicated fryer, so no concerns there. Both daughters have celiac and definitely react when contaminated. Very pleased and will definitely return.
I get my burger lettuce wrapped and I tell them I have an allergy so they take a little extra care with my food. I get their French fries and a chocolate milkshake with my burger and have never had a problem.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent