They were very sweet, and VERY careful stood there to watch them make my food and every time they went to touch my food the gloves were changed. Just have to tell them it's an allergy! It was great! I took my hubby here for the first time ( he has never been) so it was great to be able to share one of my favorite places with him even after finding out I have celiac:) one very happy Pregnant lady here!
Yes
Manager Cage was very reassuring about the use of gloves at this location, when filling 'gluten allergy' orders. He has young family with others sensitivities so he seems to get it! Only GF fries are cooked in the fryers. First experience is good so far, updates as events warrant!
Yes
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent