Five Guys
2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
801 S University Dr
Plantation, FL 33324
Most Recent Reviews
Review
I’m glad others seem to have had a good experience but I had quite the opposite.
Upon ordering, the guy at the cash register was less than caring about my situation and told me “we always change our gloves.” When I ask was the protocols were. I tried to advocate for myself.
Then, I watched the cook and she did change her gloves and then immediately touched a bun and then my lettuce wrap. I knew instantly that this was not a safe place for me.
After all that, they put the one burger we ordered with a bun (for my non-gf husband) into the fries- like seriously? I’ve never had that happen ever. Always a dedicated fry bag.
The current staff is NOT allergy/celiac knowledgable and I would not recommend going here.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Review
They take gluten allergy/celiac seriously. If you tell them it’s an allergy they will change gloves and keep food as separate as possible. They really make you comfortable and feel like they care. Makes for a much more relaxed dining experience
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Offers online ordering
- Offers outdoor seating
Review
All I did was order a bacon burger in a lettuce wrap and the employee verified if it was an allergy to gluten and I said yes and they made sure mine was kept separate and it was delicious!
Photos
More Reviews
Review
My original order had an incorrect topping, so the crew at this location promptly and courteously re-gloved and made a new hamburger on lettuce for me. Great job!
Reviews of this Chain
Review
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
Quality & Quantity
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Offers delivery
- Offers online ordering
- Offers outdoor seating
More Info