Howling Wolf Taqueria

  • User profile picture thumbnail
    4 ratingAugust 02, 2016

    Food was fantastic! The menu is not marked but there are a ton of GF options, several things can be adapted as well. A bummer that the fryer is shared, so no chips, but the server brought out special warned corn tortillas and a separate salsa for my daughter. Both celiac and non celiac said this was one of the best Mexican restaurants ever. I really appreciated having so many gf choices.

  • User profile picture thumbnail
    1 ratingJune 21, 2016

    Very unprofessional and poor service. I called and ordered delivery at approximately 7:02pm and spoke to a lady on the phone who took my order and said my food would be here in about 45 min to 1 hour. I waited about 1 hour and 10min later I called around 8:12pm to ask about how much longer my order would take and the lady that answered said it will be another 20 minutes. I then asked her why it is taking more time when I was told it would be an hour max for delivery. She said that more orders came in after mine and they had to be delivered as well. I then asked "don't they deliver in the order the call is made?" And she said there was only one driver. I then asked for a manager and she put me on hold for a while. About five minutes later the driver showed up, so I hung up the phone while I was still on hold. I asked the driver why it took so long and he said he delivered everyone else's order first. I became upset hearing this and told him I was going to let the manager know about this experience because it wasn't right that my order was taken first and delivered last. I called the restaurant back and asked for a manager and a guy came on the phone named Dan was very rude. He didnt let me say anything or explain my issue. He said that the lady that answered the phone prior to him told him everything and he didnt need to hear me since he already knew. He was very unprofessional and spoke to me very disrepectfully. I asked him if he usually treats customers this way and he came back at me with a smart remark saying that I was rude and made the lady who answered the phone before him cry. This made me more frustrated and I just asked for the owners name and number and he then made a smart remark again that I needed to give him my name and phone number, I responded to him saying it was on my reciept. I then continued to ask for the owners name and contact info and he refused to give me the information. He even went as far as hanging up on me. I called back and asked for the owners info and he hung up on me again. This is very very very poor customer service. Very unprofessional for a manager and very disrepectful for customers. I was very disappointed, which is sad because I always order from here and they are always so nice.

  • User profile picture thumbnail
    5 ratingAugust 16, 2015

    A pleasure to be able to eat Mexican food again! The staff is very well trained. Our waiter went through everything with me and made sure I was safe. Had no reaction and will definitely go back when in the area. The rice and beans was amazing!

  • User profile picture thumbnail
    3 ratingFebruary 16, 2015

    The menu is not marked. You must go through everything with your server. I happened to have a good server so it went well, but did not like having to spend so much time ordering. The food was very good. Very loud and crowded. They had interesting cocktails made from Agave wine instead of tequila. After one of those, I did not care if it was too loud. So go for a walk after one of those before heading home.

  • User profile picture thumbnail
    4 ratingJuly 27, 2014

    The chips are fried in with flour items so the are not gf. They were very knowledgable though. Food was great lots of options. You may need to use the menu from website. They updated menu and does not have gf options listed.

  • User profile picture thumbnail
    5 ratingNovember 06, 2013

    Really delicious Mexican food! Plus their menu has a marker showing what is gluten free. Their servers were really nice and the food was made really quickly.

Monday
11:30 am - 12:00 am
Tuesday
11:30 am - 12:00 am
Wednesday
11:30 am - 12:00 am
Thursday
11:30 am - 12:00 am
Friday
11:30 am - 1:00 am
Saturday
11:30 am - 1:00 am
Sunday
11:30 am - 12:00 am
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