A bit of a scary sort of place for a sensitive Celiac, but they are actually pretty cautious. Every time, I pepper them with my normal litany of questions. On request they will (a) use a separate little counter (b) use a separate and just-cleaned meat slicer (c) use unopened containers of toppings from the back. They are always quite nice about everything.
Sadly, I also have a sensitivity to most preservatives (sodium erythorbate, sodium nitrite, sodium benzoate, etc. -- you get the picture), so there's only one sub I can eat (Roast Beef and Provolone). That's really the only thing that prevents me from going pretty frequently, and it doesn't apply to most Celiacs.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Average
They offer udi’s gluten free bread to substitute on all their cold sandwiches. They use a separate knife to cut gluten free sandwiches and wipe down surfaces before preparing gluten free sandwiches. They also offer udis gluten free cookies. I have eaten here 3 times now and have not gotten sick.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent