Didn't end up ordering food. Told the server I had a severe gluten allergy (I have celiacs) and, with a dirty towel, he wipped off the prep surface full of bread crumbs and then used the same towel to wipe down and clean the meat slicer. I asked him if he was making my sandwich in the back and he said no and pointed at the surface he just cleared off. Told him to cancel my order since the meat slicer was now contaminated and I didn't trust him to take any further safety measures.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
Great staff that were very knowledgeable about celiac. I told them I had a gluten allergy and they immediately asked if it was celiac. When I said yes both the sandwich preparer and the meat cutter changed gloves, and they used a separate knife to cut the gluten free bread. I felt very confident in eating here and really appreciated the staff being so understanding about cross contamination.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
The gluten free bread was so dry and the price was outrageous! I threw most of my sub away due to it tasting bad.
Fantastic! The staff asked if it was an allergy. They washed hands and put on new gloves, washed the knife. Layered paper down and cleaned meat machine. The bun was large and delicious (not UDIs). I got mayo packets on the side to be safest. The manager was also very attentive and asked how I liked the preparation process and how the bun tastes.
Yes
I don't crave subs very often but if you do then this is a decent option. They do have gf sub buns and do change gloves. I wish they had gf cookies but alas that's life lol.
Update: I got a sub again today and they now do have Udi's gf snickerdoodles. They're soft and very good too!
— Somewhat
— Some
— Excellent
The staff was awesome and did a great job avoiding any chance of contamination. They prepared my cold sandwich in a separate area that was covered with fresh deli paper and used fresh gloves. Glad to have this as an option in the future!
— Somewhat
— Good
Excellent experience! Cleaned all surfaces before they began, got fresh papers, clean utensils, fresh ingredients untouched in a back cooler, mayo squeeze bottle…. Just a very wonderful and safe experience. Will be back!!!
— Very
I absolutely love this place! I’ve seen them prepare the food myself, and they take all the proper precautions, including separate prep areas and changing gloves. I get the gluten free bread sub as well as the bowl. I’ve never had an issue, but I do not have Celiac’s, so I can’t speak for that. They also have Udi’s cookies if you want a meal.
— Very
— Most/All
— Excellent
Went to Jersey Mike’s today and it was great! They were really nice and when I told the worker that I wanted gluten free bread she asked if it was an allergy or preference! They made the sub in a separate place and even had instructions on the wall for handling the gluten free sandwiches! They also gluten free cookies! Definitely will be going here again!
— Very
— Most/All
— Excellent