Went on a busy Saturday evening with a small group for a friend's birthday. I asked the waitress which items could be made gluten free and let her know that I had celiac and was a vegetarian. She started rattling off items at high speed and I finally asked her if I could just have Mac and cheese using the gluten free pasta. She seemed very confused and asked if I wanted Mac and cheese put ON the pasta... I re-explained and eventually she said yes. She brought bread for the table but no gluten free rolls. My order came out with everyone else's, with another plate on top of mine. There was a small piece of lobster in my dish, but since I couldn't find the waitress, I took it out and ate my meal. I felt sick within a half hour. They may be more diligent about gluten-free food prep during the week, but I'd definitely advise against going here during peak hours; they're clearly too busy to care.
I had the house salad (no croutons) and a side of the gluten free Mac and cheese. The waitress noted that I have celiac and double checked with the cook to make sure the Mac and cheese was gluten free. The manager delivered my food to confirm with me that it had been made separately to avoid contamination. The food was delicious.
Unfortunately I was sick immediately. I don't think they understand Celiac disease. They must change their gloves and watch cross contamination. I could not finish my salad as I felt ill within minutes of eating
After explaining to the waitress that we needed gluten free we were assured that what we asked for could be made gluten free. Within minutes of eating, one of our party was vomiting and another was feeling sick. By the time we got back to the hotel, three of us were showing signs of being glutened. The only item we had in common were the gluten free rolls.
Service was good, but the food was tasteless. Gluten free buns were gross. They were mealy, dried out and had a very odd taste to them. The gf rolls are not rolls, but their gf hamburger buns grilled. The French fries were thick, but soggy and completely tasteless. 2 people in our group got sick from the food. My son with a serious gluten problem became ill within minutes of eating.
I ordered the GF Mac and Cheese with GF Fries and it was amazing. The fries were thick, warm, and crispy. They werent those skinny little french fries. They had "meat" to them which I loved. The Mac and Cheese was a little heavy on the cheese but I still loved it. Also got a GF roll. It was warm & soft. Great service & a great atmosphere to be in. Definitely recommend this restaurant to everyone.
If I could give them twice as many stars I would!!! Warm GF rolls to start. Delicious balsamic on the salad. Best GF mac and cheese my non GF boyfriend has ever had (with lobster). The burger and sweet potato fries were glorious. Absolutely coming back!
Worse service than some of their other locations. The food seemed to taste worse as well. These servers didn't seem to know as much about the menu and which items were gf or not.
The salmon was fresh and the spinach and artichoke side was delicious. The assistant manager ensured the dish was safe. The view was relaxing with boats in the harbor and planes taking odd in the distance.
Blah food. I was pleased that the waitress checked with the chef to see if the sliced prime rib with jus was gf. However, the steak was well done and the jus is not gf. She never mentioned that to me, so it was quite dry. They did put the sandwich on a gf bun for me. She didn't refill water and brought an ice tea after the meal was finished. As others said.its not very timely.
The food was good, but the service was borderline atrocious. Waited 25 minutes for a glass of water.
Bread, fries, pasta smart staff
My friend and I, who are both gluten free, had an excellent lunch experience here! We sat on the deck on a beautiful day! We both ordered different sandwiches on gluten free rolls and gluten free fries. All were fantastic! The server was very friendly and knowledgable, as well. We will definitely be returning!
Our daughter is gf and lactose intolerant as well. The service was great and we were happy with the food. She loved the gf pasta and gf fries. They had lovely looking gf bread, but it had dairy in it, so she had to skip the bread. They were extremely careful with her food intolerances. We recommend this spot!
the service was great and the gluten free meal was even better!
Terrible experience. Servers and manager was pleasant and cooperative however I bit into a crouton in my salad. Obviously they didn't charge me or the rest of my party for the meal that wasn't worth getting sick over in the first place.
The only good thing about this place was their drinks and leaving. I have a gluten allergy and have been dealing with it for over 7 years. So obviously I know my stomach well. I know I can always get a burger with no bun and be fine. So I ordered a regular burger with NO BUN and a baked potato. And the waiter definitely didnt write it down abd i knew there was going to be a problem. The food runner brought out my burger with a bun. ( I didn't even want to risk the so called "gluten free" bun.) long story short, I said I can't eat the bun, the waiter and a manager come over and make a big scene!!! I was so embarrassed because I am not that person to complain about food/the bill. They told me that It was my fault, I should have told them and then walked away. Then the manager brings back my burger with no bun and makes an even bigger scene whe she gives it to me saying "Here you go!! Everything's Gluten Free!!!" Seriously?!? Wtf? Just go away! It was not a fun experience at all...even my husbands food was bland and over cooked. Sigh. It wouldn't have been so bad if they wouldn't have given us awful customer service.....
when i get a chance i eat there excellent place !!!!! pizza burgers fries never got cross contaminated locations Peabody ma. Woburn ma.
Gluten free pasta & pizza available
Excellent care & customer service with my needs. The sweet potato fries are the best I've ever had. They have a dedicated GF fryer. I also had a great burger with swiss cheese and mushrooms. They offer GF buns as well. They have a manager or chef bring the food out and say that it is GF. Love that confirmation! Highly recommend. Busy location. Plan accordingly.
I have never had a bad experience here. The food and the service is always wonderful. Everytime I have gone to this location the staff has been extra careful to make sure that my food is all safe for me to eat. It is also the only place I have ever been able to request gluten free bread in place of the regular complimentary bread and almost all the menu items can be made to be gluten free. I wpuld reccomened this resteraunt to anyone who has celiac and is looking for a good place to eat!
We stopped here for lunch while traveling. They have a full gf menu which they automatically give to every table. They have one of the tastiest gf rolls I've ever had, from a gf bakery in Boston (La Marca and Sons). I had the Vietnamese Salmon--grilled fillet of salmon cooked to order, citrus-infused broth, rice noodles, and crisp steamed vegetables. Very tasty! The wait staff is wonderful as well. Highly recommended.
Absolutely horrible food. If you think the pizza is delicious, then you don't know what good gluten-free pizza tastes like. I ordered the pizza and it tasted like a cardboard box.... I was so disgusted that I couldn't eat it, so I sent it back for the pasta, which wasn't enjoyable whatsoever - the noodles were crunchy and stuck together. I've had at least a hundred different gluten-free pizzas from various shops and restaurants in different states, and this was one of the worst. Never going back.
Felt very comfortable ordering from here. Although the gluten free options are limited, they are tasteful. When I told the waiter I had celiac, the manager came over to talk to me and tell me my entire meal will be prepared in a gluten free dedicated space.
The staff is very accomodating, and they have decent GF options. They no longer offer GF fries, which is a bummer. The GF hamburger buns fall to crumbs with the slightest touch, but they are at least edible. No upcharge for GF burger on the kids menu- that's very Celiac friendly in my book.
Great place. Staff was very knowledgeable. We asked the hostess abotu GF options and she confidently told us that although there was not a separate GF menu, about 90% of the choices could be made GF. Our waiter even had celiac so he REALLY understood our needs. They served us warm GF rolls with butter. We ordered GF pasta, GF mac & cheese and a burger with a GF bun (no extra charge!) and fries made in a dedicated fryer. The chef brought out most of the food so it was clear that pay extra attention to GF needs.
Staff was very aware of Celiac, manager came over and assured me that everything would be done separately, manager even delivered my food to assure there would be no CC. Fries were awesome and done in separate fryer. Best part was that I didn't get sick, I will definitely go back!
Staff is always incredibly helpful and cautious. Most of the menu can be made gluten free and they know exactly what isn't safe. A manager always checks in with is and brings us our food. One time, the manager even gave us a package of the gf pasta they use to take home since we loved it so much. This is my go to restaurant in the city.
so, we went here partially because we couldn't find a different place. Luckily, it was DELICIOUS. The manager came out and talked to us multiple times to make sure I was ok, our food was tasty, and my husband really liked his veggie burger. I had a normal burger that was tender and juicy even though I asked for medium well, which I know is hard to keep juicy. They have a dedicated fryer, so I also got to have fries, which made me super happy. My allergy is pretty extreme and I'm feeling good, so I /think/ you'd be ok even if you're celiac.
Love this Joe's location as well! Like all locations, Joe's offers GF/Dairy-Free bread, and gluten free pasta making almost all menu items interchangeable to gluten free entrees! Manager was extremely nice and waiter was very knowledgable, never a stomach ache after eating at Joe's!
I'm in love with Joes! I enjoyed Gf Mac & Cheese with lobster. OMG! So long since I tasted gf pasta this special and no problems! The manager even made a special visit to our table to assure me of the restaurant's commitment to insure against cross-contamination. Great atmosphere!
This place was awesome! Not only did they have GF bread brought out to the table before dinner, but they also made the extra (non-requested) step of keeping the queso (NOT GF) on a seperate dish than our salsa, AND frying our tortilla chips in the dedicated fryer so I could have GF chips!! Blown away!! The staff was very knowledgeable about gluten. I had the special, which was a Philly cheesesteak sandwich (GF roll!) and it was amazing! Highly recommended and Celiac friendly.
I was in an urgent celiac situation where I had not eaten breakfast nor packed any food and got stuck in the city unexpectedly. As I was about to miss my 3rd meal I decided to risk trying a new restaurant and got delivery from Joe's. I ordered a salad and a side of veggies to pick something on the super safe side. It was tasty and I'm not sick! Thanks Joe's, you really helped me out.
I have to change my 5 star review to a 3 star-I am very disappointed that Joe's got rid of pizza from their menu. (all pizza nut just GF) their GF pizza was my favorite, I was so upset when I called to order & they told me they no longer have pizza on their menu...I have ordered their gf blackened chicken pasta & it is pretty good. the staff is very knowledgeable about GF & cross contamination - so that is good!
American Joe's restaurants have the best GF selection! GF pasta, fresh local baked bread from Buckwheats Bakery in Nashua (All dairy-free too) and even a dedicated fryer for French fries! The staff is all very knowledgable and the manager always comes to make sure everything was served correctly, I've even had the manager serve me the meal himself, I highly recommend eating here!
American Joe's restaurants have the best GF selection! GF pasta, fresh local baked breads and even a dedicated fryer for French fries! The staff is all very knowledgable and the manager always comes to make sure everything was served correctly, I highly recommend this place!
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