Unfortunately I was sick immediately. I don't think they understand Celiac disease. They must change their gloves and watch cross contamination. I could not finish my salad as I felt ill within minutes of eating
After explaining to the waitress that we needed gluten free we were assured that what we asked for could be made gluten free. Within minutes of eating, one of our party was vomiting and another was feeling sick. By the time we got back to the hotel, three of us were showing signs of being glutened. The only item we had in common were the gluten free rolls.
Service was good, but the food was tasteless. Gluten free buns were gross. They were mealy, dried out and had a very odd taste to them. The gf rolls are not rolls, but their gf hamburger buns grilled. The French fries were thick, but soggy and completely tasteless. 2 people in our group got sick from the food. My son with a serious gluten problem became ill within minutes of eating.
I ordered the GF Mac and Cheese with GF Fries and it was amazing. The fries were thick, warm, and crispy. They werent those skinny little french fries. They had "meat" to them which I loved. The Mac and Cheese was a little heavy on the cheese but I still loved it. Also got a GF roll. It was warm & soft. Great service & a great atmosphere to be in. Definitely recommend this restaurant to everyone.
If I could give them twice as many stars I would!!! Warm GF rolls to start. Delicious balsamic on the salad. Best GF mac and cheese my non GF boyfriend has ever had (with lobster). The burger and sweet potato fries were glorious. Absolutely coming back!
Worse service than some of their other locations. The food seemed to taste worse as well. These servers didn't seem to know as much about the menu and which items were gf or not.
The salmon was fresh and the spinach and artichoke side was delicious. The assistant manager ensured the dish was safe. The view was relaxing with boats in the harbor and planes taking odd in the distance.
Blah food. I was pleased that the waitress checked with the chef to see if the sliced prime rib with jus was gf. However, the steak was well done and the jus is not gf. She never mentioned that to me, so it was quite dry. They did put the sandwich on a gf bun for me. She didn't refill water and brought an ice tea after the meal was finished. As others said.its not very timely.
The food was good, but the service was borderline atrocious. Waited 25 minutes for a glass of water.
Bread, fries, pasta smart staff
My friend and I, who are both gluten free, had an excellent lunch experience here! We sat on the deck on a beautiful day! We both ordered different sandwiches on gluten free rolls and gluten free fries. All were fantastic! The server was very friendly and knowledgable, as well. We will definitely be returning!
Our daughter is gf and lactose intolerant as well. The service was great and we were happy with the food. She loved the gf pasta and gf fries. They had lovely looking gf bread, but it had dairy in it, so she had to skip the bread. They were extremely careful with her food intolerances. We recommend this spot!
the service was great and the gluten free meal was even better!
Terrible experience. Servers and manager was pleasant and cooperative however I bit into a crouton in my salad. Obviously they didn't charge me or the rest of my party for the meal that wasn't worth getting sick over in the first place.
The only good thing about this place was their drinks and leaving. I have a gluten allergy and have been dealing with it for over 7 years. So obviously I know my stomach well. I know I can always get a burger with no bun and be fine. So I ordered a regular burger with NO BUN and a baked potato. And the waiter definitely didnt write it down abd i knew there was going to be a problem. The food runner brought out my burger with a bun. ( I didn't even want to risk the so called "gluten free" bun.) long story short, I said I can't eat the bun, the waiter and a manager come over and make a big scene!!! I was so embarrassed because I am not that person to complain about food/the bill. They told me that It was my fault, I should have told them and then walked away. Then the manager brings back my burger with no bun and makes an even bigger scene whe she gives it to me saying "Here you go!! Everything's Gluten Free!!!" Seriously?!? Wtf? Just go away! It was not a fun experience at all...even my husbands food was bland and over cooked. Sigh. It wouldn't have been so bad if they wouldn't have given us awful customer service.....
when i get a chance i eat there excellent place !!!!! pizza burgers fries never got cross contaminated locations Peabody ma. Woburn ma.
Gluten free pasta & pizza available
The staff is very accomodating, and they have decent GF options. They no longer offer GF fries, which is a bummer. The GF hamburger buns fall to crumbs with the slightest touch, but they are at least edible. No upcharge for GF burger on the kids menu- that's very Celiac friendly in my book.
Great place. Staff was very knowledgeable. We asked the hostess abotu GF options and she confidently told us that although there was not a separate GF menu, about 90% of the choices could be made GF. Our waiter even had celiac so he REALLY understood our needs. They served us warm GF rolls with butter. We ordered GF pasta, GF mac & cheese and a burger with a GF bun (no extra charge!) and fries made in a dedicated fryer. The chef brought out most of the food so it was clear that pay extra attention to GF needs.
Staff was very aware of Celiac, manager came over and assured me that everything would be done separately, manager even delivered my food to assure there would be no CC. Fries were awesome and done in separate fryer. Best part was that I didn't get sick, I will definitely go back!
Staff is always incredibly helpful and cautious. Most of the menu can be made gluten free and they know exactly what isn't safe. A manager always checks in with is and brings us our food. One time, the manager even gave us a package of the gf pasta they use to take home since we loved it so much. This is my go to restaurant in the city.
so, we went here partially because we couldn't find a different place. Luckily, it was DELICIOUS. The manager came out and talked to us multiple times to make sure I was ok, our food was tasty, and my husband really liked his veggie burger. I had a normal burger that was tender and juicy even though I asked for medium well, which I know is hard to keep juicy. They have a dedicated fryer, so I also got to have fries, which made me super happy. My allergy is pretty extreme and I'm feeling good, so I /think/ you'd be ok even if you're celiac.
Love this Joe's location as well! Like all locations, Joe's offers GF/Dairy-Free bread, and gluten free pasta making almost all menu items interchangeable to gluten free entrees! Manager was extremely nice and waiter was very knowledgable, never a stomach ache after eating at Joe's!
I'm in love with Joes! I enjoyed Gf Mac & Cheese with lobster. OMG! So long since I tasted gf pasta this special and no problems! The manager even made a special visit to our table to assure me of the restaurant's commitment to insure against cross-contamination. Great atmosphere!
This place was awesome! Not only did they have GF bread brought out to the table before dinner, but they also made the extra (non-requested) step of keeping the queso (NOT GF) on a seperate dish than our salsa, AND frying our tortilla chips in the dedicated fryer so I could have GF chips!! Blown away!! The staff was very knowledgeable about gluten. I had the special, which was a Philly cheesesteak sandwich (GF roll!) and it was amazing! Highly recommended and Celiac friendly.
I was in an urgent celiac situation where I had not eaten breakfast nor packed any food and got stuck in the city unexpectedly. As I was about to miss my 3rd meal I decided to risk trying a new restaurant and got delivery from Joe's. I ordered a salad and a side of veggies to pick something on the super safe side. It was tasty and I'm not sick! Thanks Joe's, you really helped me out.
I have to change my 5 star review to a 3 star-I am very disappointed that Joe's got rid of pizza from their menu. (all pizza nut just GF) their GF pizza was my favorite, I was so upset when I called to order & they told me they no longer have pizza on their menu...I have ordered their gf blackened chicken pasta & it is pretty good. the staff is very knowledgeable about GF & cross contamination - so that is good!
American Joe's restaurants have the best GF selection! GF pasta, fresh local baked bread from Buckwheats Bakery in Nashua (All dairy-free too) and even a dedicated fryer for French fries! The staff is all very knowledgable and the manager always comes to make sure everything was served correctly, I've even had the manager serve me the meal himself, I highly recommend eating here!
American Joe's restaurants have the best GF selection! GF pasta, fresh local baked breads and even a dedicated fryer for French fries! The staff is all very knowledgable and the manager always comes to make sure everything was served correctly, I highly recommend this place!
With a daughter, newly diagnosed with Celiac 2 months ago, this was out first dine out experience. We could not have been more impressed with the attention the Joes staff paid to our GF needs. Not only was the waiter aware of the situation, the manager came over to discuss and the GF food was delivered directly from the chef and confirmed to be GF. Kudos to Joes and their staff. THANK YOU!!!!
I work near there and go on break to get their gf food as frequently as I can. They have an AWESOME gf menu. I have never gotten sick from eating there. Their burgers and sweet potato fries are to die for. Their salads are even great and I'm not a big salad person. I guess I had been chatting with the district manager while I was waiting for my to go about how fantastic their gf menu is and didn't know it. Next time I came in the waitress said he'd said my next meal was on the house. So I left (having been having a crappy day) with an amazing gf dinner for free. I love this restaurant. Nicest staff. Best food.
Pizza was ok in my opinion but the gf pasta is so great! They even made me fresh gf nachos in a separate fryer and they can make French onion soup wo bread. So Delicious and knowledgeable.
My first 2 times here, I had an excellent GF experience. The next few times, the wait staff had trouble understanding what I needed for gluten free options. The last time, the waiter assured me there was no such thing as gluten free- when I asked him to speak to the chef, he immediately returned with recommendations. They need more consistent training. The food has been very good, but if I am put in the position of potential cross contamination, I am not willing to accept a crap shoot.
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