Joe's American Bar & Grill

3.0 stars 3.0 out of 5 17 ratings

100 Atlantic Ave, Boston, MA 02110

(617) 367-8700
66% of 9 votes say it's Celiac friendly
  • User profile picture thumbnail
    1 ratingApril 13, 2015

    Unfortunately I was sick immediately. I don't think they understand Celiac disease. They must change their gloves and watch cross contamination. I could not finish my salad as I felt ill within minutes of eating

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    1 ratingFebruary 19, 2015

    After explaining to the waitress that we needed gluten free we were assured that what we asked for could be made gluten free. Within minutes of eating, one of our party was vomiting and another was feeling sick. By the time we got back to the hotel, three of us were showing signs of being glutened. The only item we had in common were the gluten free rolls.

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    2 ratingFebruary 19, 2015

    Service was good, but the food was tasteless. Gluten free buns were gross. They were mealy, dried out and had a very odd taste to them. The gf rolls are not rolls, but their gf hamburger buns grilled. The French fries were thick, but soggy and completely tasteless. 2 people in our group got sick from the food. My son with a serious gluten problem became ill within minutes of eating.

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    5 ratingFebruary 18, 2015

    I ordered the GF Mac and Cheese with GF Fries and it was amazing. The fries were thick, warm, and crispy. They werent those skinny little french fries. They had "meat" to them which I loved. The Mac and Cheese was a little heavy on the cheese but I still loved it. Also got a GF roll. It was warm & soft. Great service & a great atmosphere to be in. Definitely recommend this restaurant to everyone.

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    5 ratingDecember 27, 2014

    If I could give them twice as many stars I would!!! Warm GF rolls to start. Delicious balsamic on the salad. Best GF mac and cheese my non GF boyfriend has ever had (with lobster). The burger and sweet potato fries were glorious. Absolutely coming back!

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    3 ratingNovember 02, 2014

    Worse service than some of their other locations. The food seemed to taste worse as well. These servers didn't seem to know as much about the menu and which items were gf or not.

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    5 ratingOctober 07, 2014

    The salmon was fresh and the spinach and artichoke side was delicious. The assistant manager ensured the dish was safe. The view was relaxing with boats in the harbor and planes taking odd in the distance.

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    3 ratingAugust 17, 2014

    Blah food. I was pleased that the waitress checked with the chef to see if the sliced prime rib with jus was gf. However, the steak was well done and the jus is not gf. She never mentioned that to me, so it was quite dry. They did put the sandwich on a gf bun for me. She didn't refill water and brought an ice tea after the meal was finished. As others said.its not very timely.

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    2 ratingJuly 05, 2014

    The food was good, but the service was borderline atrocious. Waited 25 minutes for a glass of water.

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    4 ratingJune 11, 2014

    Bread, fries, pasta smart staff

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    5 ratingMay 08, 2014

    My friend and I, who are both gluten free, had an excellent lunch experience here! We sat on the deck on a beautiful day! We both ordered different sandwiches on gluten free rolls and gluten free fries. All were fantastic! The server was very friendly and knowledgable, as well. We will definitely be returning!

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    4 ratingOctober 19, 2013

    Our daughter is gf and lactose intolerant as well. The service was great and we were happy with the food. She loved the gf pasta and gf fries. They had lovely looking gf bread, but it had dairy in it, so she had to skip the bread. They were extremely careful with her food intolerances. We recommend this spot!

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    4 ratingSeptember 23, 2013

    the service was great and the gluten free meal was even better!

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    1 ratingAugust 13, 2013

    Terrible experience. Servers and manager was pleasant and cooperative however I bit into a crouton in my salad. Obviously they didn't charge me or the rest of my party for the meal that wasn't worth getting sick over in the first place.

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    1 ratingJuly 08, 2013

    The only good thing about this place was their drinks and leaving. I have a gluten allergy and have been dealing with it for over 7 years. So obviously I know my stomach well. I know I can always get a burger with no bun and be fine. So I ordered a regular burger with NO BUN and a baked potato. And the waiter definitely didnt write it down abd i knew there was going to be a problem. The food runner brought out my burger with a bun. ( I didn't even want to risk the so called "gluten free" bun.) long story short, I said I can't eat the bun, the waiter and a manager come over and make a big scene!!! I was so embarrassed because I am not that person to complain about food/the bill. They told me that It was my fault, I should have told them and then walked away. Then the manager brings back my burger with no bun and makes an even bigger scene whe she gives it to me saying "Here you go!! Everything's Gluten Free!!!" Seriously?!? Wtf? Just go away! It was not a fun experience at all...even my husbands food was bland and over cooked. Sigh. It wouldn't have been so bad if they wouldn't have given us awful customer service.....

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    5 ratingJuly 06, 2013

    when i get a chance i eat there excellent place !!!!! pizza burgers fries never got cross contaminated locations Peabody ma. Woburn ma.

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    4 ratingAugust 14, 2011

    Gluten free pasta & pizza available

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    5 ratingMay 08, 2015

    1200 Morris Turnpike, Short Hills, NJ 07078

    Felt very comfortable ordering from here. Although the gluten free options are limited, they are tasteful. When I told the waiter I had celiac, the manager came over to talk to me and tell me my entire meal will be prepared in a gluten free dedicated space.

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    4 ratingApril 24, 2015

    298 Garden State Plaza Blvd, Paramus, NJ 07652

    The staff is very accomodating, and they have decent GF options. They no longer offer GF fries, which is a bummer. The GF hamburger buns fall to crumbs with the slightest touch, but they are at least edible. No upcharge for GF burger on the kids menu- that's very Celiac friendly in my book.

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    5 ratingMarch 27, 2015

    466 King St, Franklin, MA 02038

    staff was friendly and helpful. restaurant had GF rolls available but I got the chili & Cobb salad which was very good

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    5 ratingMarch 26, 2015

    250 Granite St, Braintree, MA 02184

    Great experience with young kids. Waiter was knowledgeable. My 5yo enjoyed a hotdog and fries without a bun and my 2.5 yo enjoyed steak and fries. Great experience on a Tuesday night! We will definitely go back!

  • User profile picture thumbnail
    5 ratingDecember 30, 2014

    181 Newbury St, Boston, MA 02116

    Great place. Staff was very knowledgeable. We asked the hostess abotu GF options and she confidently told us that although there was not a separate GF menu, about 90% of the choices could be made GF. Our waiter even had celiac so he REALLY understood our needs. They served us warm GF rolls with butter. We ordered GF pasta, GF mac & cheese and a burger with a GF bun (no extra charge!) and fries made in a dedicated fryer. The chef brought out most of the food so it was clear that pay extra attention to GF needs.

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    5 ratingDecember 29, 2014

    311 Mishawum Rd, Woburn, MA 01801

    yes they offer excellent GF. Separate fryer..excellent sweet potato fries! was glad to hear this chain does GF this well..separate wait staff person brings order to table.

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    5 ratingDecember 01, 2014

    298 Garden State Plaza Blvd, Paramus, NJ 07652

    Staff was very aware of Celiac, manager came over and assured me that everything would be done separately, manager even delivered my food to assure there would be no CC. Fries were awesome and done in separate fryer. Best part was that I didn't get sick, I will definitely go back!

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    5 ratingNovember 24, 2014

    148 Providence Pl, Providence, RI 02903

    The staff was very well informed about gluten free cooking. My meal was great, they listened to all my requests. The chef himself even checked in with me to make sure everything was good. I totally recommend it!

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    5 ratingNovember 07, 2014

    298 Garden State Plaza Blvd, Paramus, NJ 07652

    Was delicious! The manager even came out and walked through and promised my food would be cooked separately. It was great to have fries and delicious separate safe tasty food!

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    5 ratingNovember 02, 2014

    181 Newbury St, Boston, MA 02116

    Very good gluten free comfort food. We had the Mac n Cheese. It wA delicious and happy to say we didn't get sick.

  • User profile picture thumbnail
    5 ratingNovember 02, 2014

    181 Newbury St, Boston, MA 02116

    Staff is always incredibly helpful and cautious. Most of the menu can be made gluten free and they know exactly what isn't safe. A manager always checks in with is and brings us our food. One time, the manager even gave us a package of the gf pasta they use to take home since we loved it so much. This is my go to restaurant in the city.

  • User profile picture thumbnail
    5 ratingOctober 11, 2014

    148 Providence Pl, Providence, RI 02903

    so, we went here partially because we couldn't find a different place. Luckily, it was DELICIOUS. The manager came out and talked to us multiple times to make sure I was ok, our food was tasty, and my husband really liked his veggie burger. I had a normal burger that was tender and juicy even though I asked for medium well, which I know is hard to keep juicy. They have a dedicated fryer, so I also got to have fries, which made me super happy. My allergy is pretty extreme and I'm feeling good, so I /think/ you'd be ok even if you're celiac.

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    5 ratingOctober 08, 2014

    310 Daniel Webster Hwy, Nashua, NH 03060

    absolutely loved this place. our waitress was very knowledgeable about gluten free. anything except 7 items on the menu can be made gluten free. the gluten free roll that they gave me in the beginning was amazing.

  • User profile picture thumbnail
    5 ratingSeptember 10, 2014

    181 Newbury St, Boston, MA 02116

    Our server was very knowledgable and helpful. I'm a silent celiac and felt quite confident here. I had their signature burger on a GF bun. Amazing. Burger,

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    5 ratingAugust 26, 2014

    181 Newbury St, Boston, MA 02116

    Very good service. No cross contamination. Had the burger delicious food we will be back

  • User profile picture thumbnail
    5 ratingAugust 13, 2014

    210 Andover St, Peabody, MA 01960

    Love this Joe's location as well! Like all locations, Joe's offers GF/Dairy-Free bread, and gluten free pasta making almost all menu items interchangeable to gluten free entrees! Manager was extremely nice and waiter was very knowledgable, never a stomach ache after eating at Joe's!

  • User profile picture thumbnail
    5 ratingAugust 13, 2014

    181 Newbury St, Boston, MA 02116

    I'm in love with Joes! I enjoyed Gf Mac & Cheese with lobster. OMG! So long since I tasted gf pasta this special and no problems! The manager even made a special visit to our table to assure me of the restaurant's commitment to insure against cross-contamination. Great atmosphere!

  • User profile picture thumbnail
    5 ratingAugust 09, 2014

    181 Newbury St, Boston, MA 02116

    Some of the best gf pasta I've ever had!

  • User profile picture thumbnail
    5 ratingJuly 30, 2014

    310 Daniel Webster Hwy, Nashua, NH 03060

    Excellent choices, especially for a 7 year old with Celiac. Very knowledgeable server and manager. We are newbies to this and they were very reassuring and helpful.

  • User profile picture thumbnail
    5 ratingJuly 24, 2014

    181 Newbury St, Boston, MA 02116

    Really good gf buns. Love sandwiches and that also means all the burgers are safe. Gf French fries are delicious. Also offer gf pasta as well. Would definitely come again.

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    5 ratingJuly 24, 2014

    311 Mishawum Rd, Woburn, MA 01801

    Consistently great on GF. Just had GF chicken piccata. Awesome. Best GF rolls also.

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    4 ratingJuly 13, 2014

    181 Newbury St, Boston, MA 02116

    Had a great meal with no reaction! Gf Mac and cheese was good.

  • User profile picture thumbnail
    5 ratingJune 22, 2014

    181 Newbury St, Boston, MA 02116

    This place was awesome! Not only did they have GF bread brought out to the table before dinner, but they also made the extra (non-requested) step of keeping the queso (NOT GF) on a seperate dish than our salsa, AND frying our tortilla chips in the dedicated fryer so I could have GF chips!! Blown away!! The staff was very knowledgeable about gluten. I had the special, which was a Philly cheesesteak sandwich (GF roll!) and it was amazing! Highly recommended and Celiac friendly.

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    5 ratingJune 18, 2014

    1200 Morris Turnpike, Short Hills, NJ 07078

    Had a gluten free bun with my burger and French fries that were fried in a separate fryer. Manager came over to talk to me about it to make sure I was ok with how they were preparing it. Very impressed

  • User profile picture thumbnail
    5 ratingJune 12, 2014

    181 Newbury St, Boston, MA 02116

    I was in an urgent celiac situation where I had not eaten breakfast nor packed any food and got stuck in the city unexpectedly. As I was about to miss my 3rd meal I decided to risk trying a new restaurant and got delivery from Joe's. I ordered a salad and a side of veggies to pick something on the super safe side. It was tasty and I'm not sick! Thanks Joe's, you really helped me out.

  • User profile picture thumbnail
    5 ratingMay 30, 2014

    311 Mishawum Rd, Woburn, MA 01801

    Lots of options (even fries!!!) and really tasty food. I am pretty sensitive and haven't been sick after about five visits now.

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    5 ratingMay 28, 2014

    181 Newbury St, Boston, MA 02116

    wait staff very friendly, fairly GF aware. several choices, very reasonable. can modify even appetizers to accommodateGF diets. cool environment as well.

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    5 ratingMay 05, 2014

    311 Mishawum Rd, Woburn, MA 01801

    Lots of options - including French dip on GF roll!!

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    5 ratingApril 26, 2014

    1200 Morris Turnpike, Short Hills, NJ 07078

    Best pizza!!! Very sensitive to gluten allergies. Manager came to speak to us even.

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    5 ratingApril 20, 2014

    1 Worcester Rd, Framingham, MA 01701

    great attention to detail. love this place!

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    4 ratingApril 05, 2014

    985 Providence Hwy, Dedham, MA 02026

    Better than average selection of kid friendly options and at the Dedham location the manager always comes over and often serves our food. Braintree is a bit spotty when they are busy.

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    4 ratingMarch 15, 2014

    181 Newbury St, Boston, MA 02116

    Food was great!! Especially the sweet potato fries. I also am Df and the waitress brought out the gluten free label for me to read!!

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    5 ratingMarch 15, 2014

    985 Providence Hwy, Dedham, MA 02026

    Why so many negative reviews on here? We had an excellent waiter, and the gluten free bread was really tasty! Will be returning!

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    4 ratingMarch 09, 2014

    1 Worcester Rd, Framingham, MA 01701

    very good options and attentive to food allergies.

  • User profile picture thumbnail
    1 ratingMarch 07, 2014

    181 Newbury St, Boston, MA 02116

    No clue why this place has so many positive reviews. Service was slow and food was pricey and mediocre.

  • User profile picture thumbnail
    4 ratingMarch 05, 2014

    311 Mishawum Rd, Woburn, MA 01801

    Decent Fries and burger. Wish that their chips and dip were gf.

  • User profile picture thumbnail
    3 ratingJanuary 21, 2014

    210 Andover St, Peabody, MA 01960

    I have to change my 5 star review to a 3 star-I am very disappointed that Joe's got rid of pizza from their menu. (all pizza nut just GF) their GF pizza was my favorite, I was so upset when I called to order & they told me they no longer have pizza on their menu...I have ordered their gf blackened chicken pasta & it is pretty good. the staff is very knowledgeable about GF & cross contamination - so that is good!

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    5 ratingJanuary 20, 2014

    250 Granite St, Braintree, MA 02184

    Great awareness about gluten free needs. Great food and great service! Only drawback I've faced is an extremely long wait for a table.

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    5 ratingJanuary 11, 2014

    466 King St, Franklin, MA 02038

    Gluten free pizza is good. Gluten free options are many. Food is good. Manager brings you your food so I feel like they are serious about ensuring your meal is safe.

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    5 ratingJanuary 08, 2014

    310 Daniel Webster Hwy, Nashua, NH 03060

    American Joe's restaurants have the best GF selection! GF pasta, fresh local baked bread from Buckwheats Bakery in Nashua (All dairy-free too) and even a dedicated fryer for French fries! The staff is all very knowledgable and the manager always comes to make sure everything was served correctly, I've even had the manager serve me the meal himself, I highly recommend eating here!

  • User profile picture thumbnail
    5 ratingJanuary 08, 2014

    181 Newbury St, Boston, MA 02116

    American Joe's restaurants have the best GF selection! GF pasta, fresh local baked breads and even a dedicated fryer for French fries! The staff is all very knowledgable and the manager always comes to make sure everything was served correctly, I highly recommend this place!

  • User profile picture thumbnail
    5 ratingDecember 31, 2013

    181 Newbury St, Boston, MA 02116

    I'm never disappointed at Joe's. They have a wonderful staff that is very knowledgable about the gluten free options, and they're incredibly cautious about cross contamination. They even have a dedicated fryer for french fries!

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    4 ratingDecember 21, 2013

    181 Newbury St, Boston, MA 02116

    With a daughter, newly diagnosed with Celiac 2 months ago, this was out first dine out experience. We could not have been more impressed with the attention the Joes staff paid to our GF needs. Not only was the waiter aware of the situation, the manager came over to discuss and the GF food was delivered directly from the chef and confirmed to be GF. Kudos to Joes and their staff. THANK YOU!!!!

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    5 ratingNovember 27, 2013

    298 Garden State Plaza Blvd, Paramus, NJ 07652

    anytime a manager follows up with the table after the order is made to to ensure safty score major points with me. They as good as PF Changs. Looking for frys and a great burger look no further. enjoy

  • User profile picture thumbnail
    5 ratingNovember 22, 2013

    310 Daniel Webster Hwy, Nashua, NH 03060

    Absolutely best accommodations I've ever had in any restaurant ever! Extremely knowledgable staff!

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    5 ratingOctober 26, 2013

    1 Worcester Rd, Framingham, MA 01701

    I work near there and go on break to get their gf food as frequently as I can. They have an AWESOME gf menu. I have never gotten sick from eating there. Their burgers and sweet potato fries are to die for. Their salads are even great and I'm not a big salad person. I guess I had been chatting with the district manager while I was waiting for my to go about how fantastic their gf menu is and didn't know it. Next time I came in the waitress said he'd said my next meal was on the house. So I left (having been having a crappy day) with an amazing gf dinner for free. I love this restaurant. Nicest staff. Best food.

  • User profile picture thumbnail
    5 ratingOctober 19, 2013

    181 Newbury St, Boston, MA 02116

    Have always had a great experience with no contamination issues. The sandwiches and fries are great!

  • User profile picture thumbnail
    5 ratingOctober 19, 2013

    148 Providence Pl, Providence, RI 02903

    Excellent menu choices and were very concerned about the allergy. The manager and chef checked in with me. Great service!

  • User profile picture thumbnail
    5 ratingOctober 12, 2013

    1200 Morris Turnpike, Short Hills, NJ 07078

    Pizza was ok in my opinion but the gf pasta is so great! They even made me fresh gf nachos in a separate fryer and they can make French onion soup wo bread. So Delicious and knowledgeable.

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    4 ratingSeptember 22, 2013

    181 Newbury St, Boston, MA 02116

    Loved it. Gluten free shrimp pasta dish was really good. Eat it all

Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
10:00 am - 12:00 am
Sunday
10:00 am - 11:00 pm

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