Love love love!!!! They are knowledgeable and helpful!
— Somewhat
— Most/All
— Excellent
First, I am celiac and did not get sick. The manager, Barbara, met us at the hostess station to explain gf options to us. She also spoke with our waitress and the kitchen staff regarding our needs.
The fajitas ARE gf but the chips are NOT. I had the fish tacos (from the New section of the menu). They were amazing! The soft corn tortillas were so good that I had to be assured they were gf. The cheesy rice was really good too. They brought bean dip (which was gf) with the complimentary salsa and chips. Since I couldn’t have it with the chips, I ate it with my tacos.
The fresh brewed ice tea was great too!
Barbara checked on us a couple times to make sure everything was good. I promised her this good review if I didn’t get sick 😊
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I was excited reading another review that said Lupe's chips were cooked in a dedicated fryer and almost dove into the basket on our table. Thankfully I waited and the waitress confirmed NOT a dedicated fryer at this location. She did offer baked tortillas that would take 15-20 minutes.
I spoke with the manager before we were seated. The manager confirmed that most menu items don't contain any gluten ingredients. The wheat symbol notates the few menu items with gluten containing ingredients. HOWEVER, (a) their friers are shared, so all fried menu items, including the chips, are cross contaminated and therefore not safe for those with Celiac Disease, and (b) the corn tortillas are made in the same pans as the flour tortillas, so all menu items that include tortillas, e.g. fajitas, tacos, etc., are cross contaminated and therefore not safe for those with Celiac Disease. There is one exception for the tortilla rule the manager mentioned: the tortillas used for the enchiladas are premade corn tortillas from a bag, so the corn tortillas in the enchiladas should not be cross contaminated. The manager continued to advocate for me in the back of the house when they were prepping my food to avoid cross contamination.
Also, I just wasn't impressed with the taste of their food.
— Not very
— Not Much/None
— Below Average
I am writing in the restaurant because I’m so frustrated. I have eaten here MANY times and been reassured by many employees that it was safe to eat fried foods. These include the ones marked on the menu as gluten free. There is no guarantee that these items are safe. The frier is “usually” chips but also could include an occasional item with gluten. I’ve not gotten sick before but as we know with celiac the reaction isn’t always immediate. Downright dangerous.
— Not at all
— Excellent
They had a dedicated fryer for chips. Waitress wasn’t sure but then went back and confirmed from the kitchen that did. Food was good. Didn’t get sick.
— Very
— Most/All
— Excellent
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good